A couple of weeks ago i bought a beautiful Yixing teapot as a gift for my brother, who's a tea enthusiast: the shipping took about 3 days in august (this i think it's outstanding), the packaging was... Se mere
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Se, hvad kunderne siger
Користуючись популярними «речами», ми часто не використовуємо їх повністю, а іноді навіть не на базовому рівні. Пити чай - така проста і така звична дія. Але ця більше «традиція», дуже приємна, ен... Se mere
Virksomheden har svaret
After my first bad review "bad value for money" I was contacted by the seller. Apparently, I did not use the proper brewing method, as I was explained by the seller. So, I started brewing the tea as... Se mere
Virksomheden har svaret
Ich habe vor 2 Tagen das Paket bekommen. Alles war in Ordnung und was interessant als Bonus viel verschiedene Probe dabei. Spendabel. Ich habe sofort erste weiß Tee probiert. Super vollmundiger Geschm... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
After 12 years of sourcing and collecting, we have more than 250 teas from 13 countries available in our store and online. Also, you can find 1000+ items of authentic teaware for the Chinese Gong Fu Cha ceremony. In our tea club at the Rozengracht 92H in Amsterdam, you can taste and smell the tea, as well as experience the teaware.
Kontaktoplysninger
Rozengracht 92H, 1016 NH, Amsterdam, Holland
- 0625395868
- club@moychay.nl
- moychay.nl
4,7
Fremragende
803 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
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Потрясающего качества чайник!
Потрясающего качества чайник, берегу его - слово наследство))
17. november 2025
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Thank you so much! Enjoy your teapot!
Geweldige thee winkel en mensen
Ben een keer in de fysieke winkel geweest en daar lang gezellig georaat over thee en kreeg thee aangeboden om te drinken, super veel opties ook.
En mn online bestellingen zijn ook altijd snel en goed.
Dus raad zowel de fysieke winkel als de webshop aan.
27. november 2025
Uopfordret anmeldelse
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Thank you for your kind words! We’re happy to hear that you enjoyed your visit to our physical store and had a great experience tasting and learning about tea.
We’re also glad that your online orders have been quick and smooth.
We really appreciate your recommendation of both our store and webshop!
The best tea!
25. november 2025
Uopfordret anmeldelse
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
The best reviews! Thank you!
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Thank you!
Great service and professional…
Great service and professional explenation which made the experience great.
12. november 2025
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Thank you! Feel free to visit us again for another experience!
Cute and peaceful atmosphere
Cute and peaceful atmosphere. High quality tea. And lovely staff.
12. november 2025
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Thank you! Hope to see you again soon!
Atmosphere of coziness, warmth, comfort
I felt a wonderful atmosphere at Tea Culture Club & Tea House Moychay. from the first seconds: pleasant music, aroma of tea, cleanliness.
Then I was pleasantly surprised by the friendliness and openness of the staff: everyone was very kind and for me it was important to be able to communicate in English or Russian, and even Ukrainian.
We ordered a tea ceremony on the second floor and Diana conducted everything for us at a high level, the teas that she recommended for the ceremony hit us right in the heart and then we bought some for our home and the same for friends as gifts.
My husband and I were delighted to leaf through books about tea and study the nuances of tea culture.
An atmosphere of coziness, warmth, comfort. A wonderful experience! Thank you
6. november 2025
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Thank you so much for sharing your experience!
We’re delighted to hear that you enjoyed the atmosphere and felt welcomed by our team.
It’s wonderful that the tea ceremony with Diana made such a strong impression and that you found teas you loved for yourself and as gifts.
Thank you again for your warm words — we hope to see you again soon!
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Great to hear that you enjoyed our events! Come visit us again.
Best tea online-shop in Europe
Best tea online-shop in Europe. Very good teas. Good service
12. november 2025
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Thank you for such a high rating! That’s really wonderful to hear!
Good quality teas!
Good quality teas and great custom service. They have lots of different teas and the quality is very good.
10. november 2025
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Thank you - we are always happy to help and provide you with the best teas
great experience
great experience, I think this is one of the best tea shops in Amsterdam
9. november 2025
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Thanks for a high rating!
A very nice shop and place.
A very nice shop where you can find many special teas from China, Taiwan, and Vietnam. You can take a table and hold a small tea ceremony right there, or just relax and enjoy your tea. Perfect location with a very nice style. Recommended for all tea lovers and those who want to become one.
4. januar 2025
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Thank you for a recommendation! Hope to see you again
Super service!
Bij Moychay verkopen ze mooie theeën. Alles wat ik bij hen tot nu toe heb gekocht is goed. Bij mijn laatste bestelling ging er iets mis en dit werd snel en heel netjes opgelost. Complimenten voor de service!
2. november 2025
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Thank you for your feedback on our service and products! Even when something goes wrong — it can happen — we are always happy to help.
Great quality!!
I appreciated the fast delivery, and the choice and quality of the teas is amazing!
Customer service communication was a bit slow, but eventually i got a response.
I love the Japanese teas that i ordered!
Thank you! 🙏💚
2. november 2025
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Thank you so much for your kind words! We're very happy to hear that you enjoyed the fast delivery and the quality of our teas — especially the Japanese ones.
We also appreciate your feedback regarding the response time. During busy periods it may take us a bit longer, but we’re doing our best to reply everyone on time.
Everything great and fast
5. november 2025
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Happy to hear that!
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Thank you!
Great quality tea 👍 delivery also was…
Great quality tea 👍 delivery also was fast to Ireland ☘️
30. oktober 2025
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Thank you and enjoy your new teas!
I was greeted by an employee who…
I was greeted by an employee who offered me some tea, and we drank it together. Then, he sold me the tea I had selected. The Eastern atmosphere in the tea house is pleasant and restful. You can sit at tables with friends and enjoy some tea together.
29. oktober 2025
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Thank you so much for your kind words! We’re very happy to hear that you enjoyed both the tea and the atmosphere at our tea house. It’s always a pleasure to share a cup of tea and create a calm, welcoming space for our guests.
We hope to see you again soon — perhaps to discover some new teas together!
I placed my order on the website on October 28, and I still haven’t received any information about when my tea will arrive.
When I placed an order on the website, I accidentally forgot to include the street name for the delivery address. The payment was processed, and my order was handed over to the UPS delivery service without anyone contacting me to confirm the correct address.
After receiving the tracking number by email, I checked the shipment status on the courier’s website, and it showed: “Incorrect delivery address.”
I then emailed Moychay to explain the situation. They replied and asked me to send them the correct street name so they could contact the courier to update the delivery address.
I placed the order on October 26, and so far, I haven’t received any updates about when my package will arrive.
28. oktober 2025
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
Dear Volodymyr,
We’re truly sorry to see your one-star review, especially considering that, as you correctly mentioned, there was a mistake in the delivery address. After that, our team at Moychay did everything possible to assist with your order — we promptly passed the corrected address to UPS and stayed in close contact throughout the week, responding to the messages from the lady who was writing to us about your order several times a day.
We hope you were able to receive your parcel yesterday, as the carrier notified us about the planned delivery, and the messages from Anastasia suddenly stopped coming afterwards.
We would truly appreciate it if you might consider updating your review — we always do our best to provide attentive and helpful service to all our customers.
Warm regards,
The Moychay Team
Идеальное место для ценителей
Идеальное место для ценителей! Шикарная подборка редких чаев: улуны, пуэры, белые чаи.
28. oktober 2025
Besvarelse fra Tea Culture Club & Tea House Moychay.nl
We truly appreciate the feedback from a tea connoseur! We’re sure there’s still plenty we can surprise you with.
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