Movefighters Anmeldelser 5

I was originally quoted $930 for a small move less than 1.5 miles away, estimated to take about 6 hours. The items were minimal: two beds ,two sofas, a coffee table, a dining table, a dresser, and a patio chair.
What happened next felt like a classic bait-and-switch.
The crew arrived with a truck that was clearly too small for the move. I suggested making a second trip since the distance was very short, but the driver refused and instead tried to force everything into the truck without proper care for my furniture.
When I asked them to be careful, my requests were treated as if I were being difficult.
The inefficiency was unbelievable. At one point three workers were wrapping a single dining chair while constantly smoking, checking their phones for football games, or browsing social media.
I had to call the supervisor five times during the loading process, which took almost 8 hours just to load about 80% of my belongings.
Then came the biggest shock: the 6-hour estimate suddenly became 13 hours estimate at the moment of payment.
The price jumped from $930 to $2,500.
Even worse, the move was not even completed.after 45 min of arguing and $2100 payment for the ransom of my furniture I had to assemble my own furniture and rent a U-Haul myself to finish moving the rest of my belongings.
To make things even more concerning, two of the workers themselves complained about the company’s payment policies, which explains a lot about the lack of motivation and professionalism.
This experience felt misleading, disorganized, and extremely frustrating.
I strongly recommend that anyone considering this company be extremely cautious and get everything in writing, because my experience suggests serious issues with pricing transparency, efficiency, and professionalism.

This company is horrible to work with. Hey quoted us 6 hours to move our house took them 11 hours. When talking about the final bill they charged me 12 hours told me I would get what ever time back they didn’t use so it should have been an hour at minimum back, when I brought it up he told me that it was the travel time back to the warehouse and that is never stated in my agreement. Had a mover walk off the job site because they asked him to work faster. One of the guys constantly stopped to smoke cigarettes. I would recommend them again at all not will I ever be using them again.

A little bit of context… I’m a 65-year-old widow who just sold the condo she’s lived in since the death of her husband. In November 2025 I had been shopping around for a moving service to assist with my 2-bedroom condo to move from Lake Worth, FL to Winter Garden, Florida. After reviewing proposals from a few different companies, I selected Move Fighters as they had a middle of the road cost, but I trusted them when I had spoken with Cameron, my handler. We reviewed the items that needed to be moved and they said I would need a specific sized truck. This sized truck instinctively sounded too small, and I asked about it but I was told they were sure the truck would be big enough. I’m not a moving expert, so I trusted them. I’m told they have a recording of this conversation, though they refuse to send it to me. Perhaps you’ll have other luck if you choose to use them for your move after reading this
 
Fast forward to moving day in early December, I was told the team would arrive at 7am originally. In the days leading up they called to ask about the possibility of starting at 8am, which I agreed to, but the team did not show up until 9am. From there, it took them seven hours to pack up most of my belongings, though I was quoted that it would only take 1 1/2 hours. I intentionally say “most” of my belongings because as I worried, not everything fit. They took things off the truck, tried to make more fit, but ultimately had to leave behind a desk, a bookcase, a small bar cabinet, 3 table lamps, 1 floor lamp a small 4-piece patio set, and several pieces of artwork. In addition to this, they were also asked to pack up a few items on the kitchen counter (I thought 2 or 3 boxes would suffice) and some other smaller items. The closing on the condo I was selling was the next day, so all items needed to be removed prior to the walkthrough. Instead of acknowledging any sort of fault, or trying to do anything to make this right, Mover Fighters had Cameron call me to increase the total bill from $1035.00 to $1335.00, which I acknowledged and agreed to. Later though, George, a supervisor who took control of the situation called, and said the final bill would now be $4500.00. You read that correctly, $4500.00 from $1335.00. The reasoning provided to me was that they would go back to my condo the same night and load the truck for a second delivery. I was told I needed to make the full payment prior to them unloading anything or they would not release my belongings, essentially holding my possession hostage for THREE times the cost I agreed to. By held hostage, I not only mean that they wouldn’t unload the truck of my furniture, which I understood to some degree, but they required me to lay the FULL amount BEFORE ever going back to my prior condo to retrieve the remaining items that they left behind. By the time they unloaded the first truck it was 2am. I have a very hard time believing they drove another 3 hours back to Lake Worth to load the truck overnight, but who knows? Oh, and after all of this they still forgot one suitcase behind that my realtor noticed at the walkthrough and graciously mailed to me. From there, I was told the second delivery would be no later than 12pm EST the second day. Then 3pm EST. Then 5pm EST. Finally, they arrived at 8pm EST. You can imagine what this was like all day long in a new home.
 
There were so many other issues I’d like to highlight here for prospective customers. like 1. They were supposed to go to a storage facility to drop off several items there before bringing me the rest of my furnishings. They dropped off one item and nothing else. 2. The movers were not given my phone number in which to keep in contact with me. This meant I only spoke to Cameron and George who continually provided inaccurate timelines. In fact, George referred to the information Cameron provided me as a “falsehood,” which I found an interesting way to speak about a co-worker. The process for speaking to Cameron/George during the move was that I would call their listed number, leave a voicemail (the phone was rarely ever answered when calling, it was almost always waiting for a return call) and then wait anywhere from 20 minutes to several hours later before either of them contacted me back. When they did finally call, they would constantly say they needed to review the notes before anything would be done, which I believe to be a stall tactic creating more delays in getting the job done. 3. Finally, my movers themselves, though kind, were unable to do the work as expected. One had the flu and did not leave the truck to unload, one had a hard time breathing and required many, many breaks, and the third carried the brunt of the work himself.
 
If this traumatic moving day were not enough, both Cameron and George were unkind, unapologetic, and looking back, incredibly disingenuous. Save your money.

0 STARS!! SAVE YOUR MONEY AND TIME!!!!!!!!!!!!!!!! THIS IS THE WORST REVIEW OF MY LIFE. This is by far unequivocally the WORST SERVICE IVE EVER GOTTEN.
Beware of bots in reviews. You’ll see 5 star reviews by accounts with no picture and no other reviews starting with “Our…” because they are generated by chat gpt. All the real people in these reviews are nevative.
This company will bait and switch you with an initial quote then make their workers go intentionally slow in order to maximize their pre made plan to get as much money out of you. They will take their time spending one hour only taking pictures of the house before theyve even done anything.
I had just had surgery and I helped them do a move that only took me 4 hours with almost the exact amount of stuff. They extended it to 7 hours. And they will hold your stuff hostage until you pay them hours worked BEFORE they finish.
Workers forgot:
* a TV
* a dresser
* a small counter
* an air fryer
Instead of trying to make good on their mistake for the service I PAID from them, they tried to just charge me more. Instead of customer service I was met with cynicism and playing the blaming game instead of trying to solve a problem.
If you want to get scammed and want terrible service choose this company.
DO NOT, I REPEAT, DO NOT GIVE YOUR BUISNESS TO THIS COMPANY. THEY DO NOT CARE!!!!!

Avoid! Bait & Switch Tactics, Hidden Fees, & Holding your Belongings Hostage

Summary

I bought a desk on FB Marketplace and had the need to move said desk from the sellers house, which is in Palm Harbor, FL, to my location, which is in Clearwater, FL. The distance is only 5.9 miles and approximately 15 minutes.

As such, I used Google to identify a number of moving services, and choose the company in question, Move Fighters of Tampa, FL as their stated rate was $270 and they stated that they were insured and licensed movers.

I spoke with an employee named Julian and hired this company on 06/24/2025 at approximately noon time on this day. The total quote for this minor move job was $270.00 with a $99 deposit that I paid that day via credit card (and for which they charged an additional 4% fee). Again, the move consisted of one (1) desk (65 x 30 x 30) and for which was located 5.9 miles away. Upon booking this company, I did review their contract and did not see any other applicable fees that would appear to apply to this type of small job.

They took all the necessary information and contacted the party that had the desk, and arranged the move according to their availability for the afternoon 06/30/2025 .

On 06/24/2025, they arrived as scheduled. However, they would not unload the truck until I paid the final cost for the job. When Julian called me he told me that my final fee was now $150 more than was agreed to. He further stated that they would not unload the truck until I paid the final fee. I asked for clarification as to why I was not told about this extra fee and I was directed to look at the contract, specifically, Section 28 “Final Payment”, bullet point #6, which states, “Move Fighters may apply a truck fee based on the distance traveled by the truck. This fee compensates for the use of our specialized moving vehicles and equipment.”

To note, there is no specified fee noted in the clause, nor was I ever made aware of this extra fee by Julian, or any other employee or document. I even asked Julian on the telephone when I arranged this move if the $270. Was the total price and I was told yes.

The proper charge should have been $270. I was charged $497.52, and even considering a CC processing fee, I was ripped off for $216.72. This erroneous fee caused the total cost of moving this one desk to near $500. When I realized I was being “scammed” for another $150 plus the 4% processing fee, the cost far exceeded the cost/value of the desk. I told Julian that they could keep the desk as I was being ripped off and I could simply buy another one for less than the total price of the move. He told me that he would call the police on me and report me for non-payment, that the erroneous debt would be reported to the credit bureaus, and that they would file a complaint against me. I was extorted into paying their fraudulent fee no matter what I did.
This company is operating under deceptive and fraudulent business practices. Furthermore, they have language in their contract which is unenforceable and questionable, particularly as it pertains to disputing credit card transactions.

Again, to state:
• This job consisted of moving one (1) standard size desk for a distance of 5.9 miles. This was not a “rush” request and there was no special equipment required. As a matter of fact, the lift on the truck they used was not operational.
• The extra $150 fee is NOT detailed in the contract anywhere (I can provide a copy as evidence). I was never told about this fee by anyone. The contract amendment that I was referred to uses the word “may” and it is assumed that if you’re going to move a desk or anything other furniture that a truck is required and included in the job, as why would someone hire a mover otherwise? There was no “special equipment” required… this was one standard desk.
• Note: In the Quote, the proper total fee ($270) states that it includes two crew, 1 truck, and for 3 hours.
• I was told that if I refused and let them keep the desk, that the police would be called on me, that they would report this erroneous debt on my credit report, and file a legal complaint against me. This is downright extortion and rendering threats.

This company ripped me off for $216.72.