Motortrustuk Garstang Anmeldelser 

The Volvo XC40 I purchased on behalf of my nearly 80‑year‑old father was advertised as having leather seats, a rear park assist camera, and a power‑operated tailgate — all essential features for his comfort and mobility. The car was delivered directly to my address, as we live a considerable distance from the showroom, meaning I had no opportunity to pre‑inspect it. But realistically, why would I doubt that these key features wouldn’t be included when they were clearly stated in the advert?

When the vehicle arrived, none of these features were present. This is a clear misdescription and completely unacceptable. On top of that, two keys don’t work, and the screen‑wash reservoir was completely empty, showing a lack of even basic preparation or safety checks.

I raised the issues immediately and provided screenshots of the listing as evidence. Instead of offering any meaningful assistance or compensation, the dealer declined every reasonable proposal and relied on small‑print disclaimers. The listing was inaccurate, the car was not as described, and the after‑sales support has been poor. Buyers should be extremely cautious.

Such easy way of buying a car Aidan was great sorted everything for me, and got me on my way to Cornwall
Will defo buy from these guys again

Greater service,Ben was fantastic when dealing with the sale, would recommend to others. Thanks for all your help Ben.

Salesman Ben, top fella would highly recommend

Ben was amazing the service was fabulous from start to finish

Aidan was excellent to deal with, very professional, helpful and not pushy. Ensured the vehicle was ready for collection on a day suitable for us to. Thank you

Great time excellent salesman was very welcoming and quick extremely nice

Ben really looked after us during our purchase of a Discovery Sport. Made it a pleasure to buy our car from MotorTrust Garstang.Very easy to deal with. Many thanks Cath and Jon Munnery.

Just got my new 4 series, really easy service. Morgan was great

Helpful staff. Good knowledge

Morgan is extremely helpful and knowledgeable. He is an absolute pleasure to deal with. We enquired about a car we had seen on the website that we hadn’t seen when we visited their showroom the day before. Morgan sent us a video and pointed out the tiny flaws that they would sort out. We went to the garage that evening and purchased the car. Morgan kept us fully updated as to the service they had done for us and the tiny repairs that were done right through to collection 5 days later. Morgan is always smiling, happy and clearly takes pride in his job and ensuring customers are happy. He is an absolute credit to the company. We only dealt with Morgan however the other staff member who was in also treated us kindly as did the owner Nigel who made a point of coming in to speak to us. Would absolutely recommend this company and their staff.

Great communication and service

Purchased a car from Motor Trust in Garstang, great service from start to collection. Joe could not have helped more

Very friendly and helpful. Would definitely recommend

No pressure sales team. Good service. Friendly team

Excellent service at motortrust uk Garstang very helpful and car was gleaming on delivery thanks a lot 👍

Very professional and friendly staff. Helped efficiently and car was ready really quicky

Fabulous service from start to finish with Ben.

Came looking for a car and never got hounded, went in to see Aiden and he arranged everything. Collected car today and can’t thank Aiden enough for a seamless process. Thoroughly recommend Motor trust