The whole experience of buying a new car was so easy at Motorpoint. The salesman (Owain) at Motorpoint was very welcoming yet professional, he gave us the keys and left us to look over the car with n... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A fab stress free experience all helped by a fantastic salesman called Marc he went above and beyond my expectation in getting the the right finance deal for me to suit my pocket. Big shout out to Ma... Se mere
The whole experience was brilliant! I visited the Newport Motorpoint on a Saturday morning with a view to trading in my car for an electric vehicle. I was greeted by Michael who, at my request, s... Se mere
Virksomheden har svaret
Really happy with my experience buying my car from Motorpoint. From start to finish, the whole process was straightforward, professional and stress-free. The staff were friendly, helpful and kn... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Skrevet af virksomheden
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Kontaktoplysninger
Queensway Meadow Industrial Estate, NP19 4SS, Newport, Gwent, Storbritannien
- 01633 739362
Over 1000 new cars every week
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Left alone to shop at ease
Greeted at the door by the sales reps and left to browse the stock in peace.
No credit checks to take the cars out for a test drive.
Good customer service.
Sales reps really know their stuff.
30. juni 2026
Besvarelse fra Motorpoint - Newport
We're delighted to hear you had such a positive experience with us. It's great to know you appreciated being able to browse at your leisure and found our sales representatives knowledgeable and helpful. We're also pleased that our test drive policy contributed to your satisfaction!
Thank you
Motorpoint Newport
First time at Motorpoint
This was our first experience of Motorpoint and it was great. From help finding the right car, arranging finance, and the final handover the whole experience was seamless.
It was also a pleasure dealing with Lauren who for a young lady was very knowledgeable, and made us feel at ease.
29. juni 2026
Besvarelse fra Motorpoint - Newport
We're so pleased to hear your first experience with us was great and seamless! It's wonderful that our Lauren was knowledgeable and made you feel at ease! We appreciate it.
Thank you
Motorpoint Newport
Rhys made the experience very easy and…
Rhys made the experience very easy and enjoyable. Great service!
22. juni 2026
Besvarelse fra Motorpoint - Newport
We appreciate your kind words! We are so pleased to hear that Rhys made your experience easy and enjoyable. Thank you for your feedback!
Thank you
Motorpoint Newport
No sign of cash after FOUR days
Went to the Newport centre Wales for about 12noon and they took away my car. After about 20 mins the gay came back and said the online valuation is correct and if you agree the money will be in the bank in just a few minutes. That was Friday and now its Tuesday and still no money despite a phone call, an app chat and 2 emails to Lewis the assistant manager. Feeling very ignored and worried its a 15k car and I need the cash. Issue resolved after 4 days, seems it was weekend banking issues.
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra Motorpoint - Newport
Thank you for sharing your experience. I'm truly sorry to hear about the delay in receiving your payment and the frustration this has caused. I understand your concern, especially with a significant amount involved. We want to ensure this is resolved for you as quickly as possible - are you able to email your details to NewportCustomerCare@motorpoint.co.uk - we want to get this sorted for you as soon as possible! We are so sorry.
Thank you
Motorpoint Newport
From booking a test drive to purchasing a car an excellent service
I messaged through the website to book a test drive and was contacted by Owen who arranged a test drive at a time that was suitable for me. I contacted him again to change the time which was not a problem and the car was ready to test drive when I arrived. There was no pressure to buy the car and Owen was on hand to answer any questions my husband and I had. I was part exchanging my car and that went as smoothly as purchasing my new car. Excellent service from start to finish.
22. juni 2026
Besvarelse fra Motorpoint - Newport
We're so pleased to hear you had such an excellent experience from start to finish! It's wonderful that arranging and changing your test drive was easy, and that you felt no pressure during your visit. We are glad that Owen assisted you!
Thank you
Motorpoint Newport
Besvarelse fra Motorpoint - Newport
We appreciate you taking the time to leave us a review. We're so glad to hear that our team's helpfulness contributed to your pleasant shopping experience!
Thank you
Motorpoint Newport
Besvarelse fra Motorpoint - Newport
We appreciate your positive feedback! Thank you for your review! We hope to see you again in the future.
Thank you
Motorpoint Newport
GOT THERE EVENTUALLY
The initial contact was at times frustrating, dealing with different people.
Trying to move a vehicle was fairly easy when I asked if motorpoint wanted to sell the car.
The actual collection of the car in time allocation needs to be longer.
I spent the following three days on Utube finding things out that should have been explained at the dealership.
25. juni 2026
Besvarelse fra Motorpoint - Newport
We appreciate you sharing your feedback. We are sorry to hear about the frustrations you experienced with initial contacts and the collection process. We understand your concerns regarding the time allocated for collection and the need for more comprehensive explanations. Your insights are valuable as we continuously work to improve our services - so thankyou for this.
Thank you
Motorpoint Newport
Excellent advice and service
Chose a car on the day and picked it up a 2 days later
Excellent advice and excellent service
Thank you motorpoint
16. juni 2026
Besvarelse fra Motorpoint - Newport
We're so glad you had excellent advice and service, and that your car pickup was quick! Thank you so much for the feedback we appreciate it!
Happy Motoring!
Motorpoint Newport
Bought a BMW 1 series earlier from…
Bought a BMW 1 series earlier from Motorpoint from Edwin Ricci, a first class salesman who was a pleasure to deal with. The process was very quick and easy . His manager was also fantastic resolving a minor issue for me, no thanks to customer service!.
Many thanks Edwin and please also pass on my gratitude to your boss.
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra Motorpoint - Newport
We're delighted to hear you had such a positive experience with Edwin! It's wonderful to know our team made your purchase quick and easy. We appreciate your kind words and look forward to assisting you again!
Happy Motoring!
Motorpoint Newport
Excellent customer service from Chris…
Excellent customer service from Chris Kettle. Very helpful and friendly
21. juni 2026
Besvarelse fra Motorpoint - Newport
We're delighted to hear Chris was very helpful and friendly. We appreciate your kind words!
Happy Motoring!
Motorpoint Newport
Great service!
Great experience. My second car through Motorpoint very smooth and easy service. Thank you 😊
2. juni 2026
Besvarelse fra Motorpoint - Newport
We're so glad your second car purchase was smooth and easy. Thank you for your kind feedback!
Happy Motoring!
Motorpoint Newport
Marc Williams top Sales Man
Marc Williams was excellent. He was so helpful and down to earth. Made the whole process enjoyable. I had already been into store twice before and the previous sales man didn't seem interested so I was glad when I returned a 3rd time that I met Marc. Top Sales man.
15. juni 2026
Besvarelse fra Motorpoint - Newport
We are so glad to hear that Marc made your experience enjoyable and provided excellent service! We appreciate your kind words, thankyou!
Happy Motoring!
Motorpoint Newport
Besvarelse fra Motorpoint - Newport
We appreciate your feedback. We're glad our team was friendly and helpful.
Thank you
Motorpoint Newport
Very patient
Very patient, showed us many lovely cars. Cory was wonderful. A very pleasant and knowledgeable young man.
Edwin was very professional, patient and accommodating.
16. juni 2026
Besvarelse fra Motorpoint - Newport
We're so pleased you had a positive experience with us. We're glad our team was patient and knowledgeable. Thank you for your feedback!
Thank you
Motorpoint Newport
Very helpful staff especially Mike…
Very helpful staff especially Mike Couch. Talked me through everything when buying my car. Great service. 😍
17. juni 2026
Besvarelse fra Motorpoint - Newport
We're delighted you found our staff helpful and received great service during your car purchase. Thank you!
Thank you
Motorpoint Newport
quick and smooth dealing
very quick in managing things; however, need to spend more time to brief people about the car and its specs, options around their budget, buying process, any potential offers, price matching, etc.
8. juni 2026
Besvarelse fra Motorpoint - Newport
We appreciate your feedback. We're glad things were managed quickly and will certainly work on providing more detailed information.
Thank you
Motorpoint Newport
Very friendly answered all my questions…
Very friendly answered all my questions and was hassle free a quick turn around
12. juni 2026
Besvarelse fra Motorpoint - Newport
We're glad we could help and provide a hassle-free experience! Thank you for your feedback.
Thank you!
Motorpoint Newport
Toyota Aygo from Newport Brancn
Very recent purchase of Toyota Aygo from Newport branch. Can't fault the customer service. However, I wish more questioning could have been done on my needs to better understand the pupose of the purchase and suitable vehicle.
14. juni 2026
Besvarelse fra Motorpoint - Newport
We're happy to hear you had a positive experience with our customer service. We appreciate your feedback regarding understanding your needs better for a suitable vehicle. We will use this to improve our process.
Thank you
Motorpoint Newport
Vey helpful especially the gentleman who helped me through my purchase (Tom)
Warm welcome
8. juni 2026
Besvarelse fra Motorpoint - Newport
Thank you for your great review! We appreciate it!
Kind regards,
Motorpoint Newport
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.