Motorpoint - Newport Anmeldelser 

After driving around all day looking for a new car , we stumbled across motorpoint newport , they had a huge choice of low mileage car that where well presented , we spoke to the salesman , who told us they didn’t have exactly the spec we required there but they had one in the group , he let us drive one nearly the same to see if my wife was happy . She was and we arranged to get the one we wanted delivered to Newport and collected it the weekend after

Purchased a vehicle on 25 May staff went out of the way to help you on any questions I was taken to the vehicle which was my zs hybrid 2075 was shown all round the vehicle and inside demonstrates all the controls took the vehicle for test drive perfect handling a very professional service from start to finish a pleasure to do business with

Really easy way to buy and sell. Excellent communication before the sale. On the day the staff at Newport were very friendly and efficient

Plenty of cars to choose from. Good prices and excellent trade in offer.

Great customer service from the outset

The staff member helping was informative, he left me to browse but was available for questions. There were so many cars to choose from which was great. The service was efficient, professional and friendly and I drove away with a car the same day. It was a great car buying experience one I’d been putting off but actually if I have to do it again in the future I will use motorpoint.

Helpful staf and good price

great staff! Welcoming environment

Owain was great. Little disappointed car hadn’t had the necessary work done upon collection but owain arranged a repair.

Quick and easy service

Very good excellent

Excellent support and clear communication from Michael Crouch. Very good trade in value

Staff left you alone to look at the vehicles which was great. When you needed them, they were friendly and helpful, not pushy. I bought a vehicle which again was stress free and they made sure that I was 100% happy before I took my car home

Easy access to all vehicles .clear written information on all vehicles.Most importantly The sales rep Owain who dealt with our purchase, made it trouble free with his friendly personality and professional attitude to his job.Many thanks .Elfed Isaac.

Bought a newish car from Motorpoint, and it has no heating. They said cat had 3 months manufacturer warranty left when it had 3 weeks (approx). The manufacturer said that they can't get it in for 2 months and therefore it can't be fixed under warranty. Motorpoint are disagreeing and not responding. Poor service.

(Edit: Below they said they would respond with a resolution, but they have not contacted me. Still poor service.)

Most refreshing was the attentive and friendly staff (Chris & Jack).
There was a delay in test driving but more of a inconvenience than a failure in customer service.
Will return for future family purchases

Straight forward no hassle no pressure selling freedom to enjoy searching your own choice’s

Motorpoint make it a very simple process to buying a car. Find the one you're looking for online, they'll move it to a more local branch and give you a viewing appointment time. You're assigned a salesperson when you arrive (We had Jon Richards) and you are free to view and test drive the car on your own and therefore under no pressure whatsoever. We was happy and Jon walked us through the next steps in a very comfortable, warm clutter free environment, using a nice big screen so we could see every step of the car sale and the extras that we purchased. It was a fantastic, simple and straightforward procedure to buy a major purchase.

Excellent professional service from 1st phone call to collection

Everything taken care of. Jon looked after my insurance on his P as I was not eligible for the temporary cover.