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Motorpoint - Derby Anmeldelser 

1.158
TrustScore 4.5 ud af 5

4,5

Chartwell Drive, DE21 6BZ Derby, Derbyshire, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Overall great but can do better with customer service. Had an issue where my payment was not reflecting on their account and I was passed to so many different people any none of them were actually hel... Se mere

Bedømt til 5 ud af 5 stjerner

Team work was very good, the staff were very helpful and polite from start to finish and the transaction went very smoothly. Would definitely recommend Motorpoint to others and would definitely go ba... Se mere

Bedømt til 5 ud af 5 stjerner

Visited Both Birmingham and Derby sites car was purchased from Birmingham salesman very helpful not rushed into purchasing Cause I lived in Burton they transported the car to Derby When co... Se mere

Bedømt til 4 ud af 5 stjerner

The variety of vehicles was a definite plus point, easy finance application process with instant decision. There was a hick up as both front tyres needed to be replaced. This was done very quickly and... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Bilforhandler
  2. Brugtvognsforhandler

Skrevet af virksomheden

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Skrevet af virksomheden

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Kontaktoplysninger

  • Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Storbritannien

  • 01332 508638
Promotion box for Motorpoint - Derby

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,5

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(1.158)

6.302 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

No hassle

No hassle
Price given for car
3 k more than offered from VW
I have a one year old car with low mileage
Delighted
Lovely staff .No fuss
Sorted

1. maj 2026
Bedømt til 3 ud af 5 stjerner

Petrol to EV

More time explaining dash board and features of electric… charging maps blue tooth ect

21. april 2026
Motorpoint - Derby-logo

Besvarelse fra Motorpoint - Derby

Good afternoon. Thank you for your feedback. I am sorry we didn't take the time to show you the features of the car if you would like some additional help with this please feel free to contact myself Debbie Customer service manager on 01332 426728 thank you again for your feedback.

Bedømt til 1 ud af 5 stjerner

Check Car Service History before purchase

I had a really disappointing experience with Motorpoint. We were led to believe the car had a full service history, which was a key factor in our decision to purchase. After investing significant time and incurring additional costs, we later discovered it only had partial history.

This lack of transparency caused unnecessary stress and financial loss, and could have been avoided with clearer, honest communication from the outset. When we raised the issue, there was little willingness to take responsibility or resolve it.

As a result, we chose to sell the car via Carwow, taking a financial hit in the process. Since then, I’ve also come across similar experiences from other customers raising concerns about service history, which is worrying.

I wouldn’t buy from Motorpoint again. If you’re considering purchasing from them, I strongly recommend confirming and seeing full service history before committing.

27. april 2026
Uopfordret anmeldelse
Motorpoint - Derby-logo

Besvarelse fra Motorpoint - Derby

Good afternoon,
I am sorry to read your comments and to here off the disappointing experience you have had with us, I would be happy to discuss this further with you, if you would like to call me on 01332 426728
Regards
Debbie Customer Service manager

Bedømt til 5 ud af 5 stjerner

I brought last car from motorpoint Derby

I brought my last car at Derby Motorpoint so that's why I went back..
The car we wanted was at another Motorpoint so we looked on line before with dealer sorted everything..
And it was all ready to collect a few days later..staff all friendly and helpful
And always get a better price there..

15. april 2026
Bedømt til 5 ud af 5 stjerner

Derby Peterborough and on-line

The guys in all the depots Peterborough and Derby and on line have been fantastic very helpful polite and customer focused and not pushy at all just let you do your thing and then when ur ready they are very on the detail and get you through the process very quickly.

13. april 2026
Bedømt til 5 ud af 5 stjerner

10/10

10/10. Very pleased doing business with this fantastic dealership at derby. My sales rep was Timothy and he was efficient, helpful and timely. Superb service, thank you!

19. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Absolutely brilliant

Absolutely brilliant, the staff especially Corey and Chloe were great, nothing too much trouble, everything done efficiently and smoothly, just a lovely place to buy a car, this is my second car I have bought from motorpoint and will recommend to anyone and everyone

16. april 2026
Bedømt til 5 ud af 5 stjerner

Fantastic choice of good quality low…

Fantastic choice of good quality low milage vehicles at very reasonable prices
The staff were great thank you Chris Cameron and Alex Gebbie
No fuss no hassle and no haggling over the price great just how car buying should be.
This is the 5th car I have purchased from motorpoint and I would recommend to anyone thinking of purchasing a nearly new car

14. april 2026
Bedømt til 3 ud af 5 stjerner

They don’t pay for missing items they advertise for

The sails man was very professional and helpful. Got an excellent part exchange offer. I would have given it a higher rating but although he was very insistent that we remembered to bring in our 2 keys for the exchange. When we came to do the exchange there was only one key for the car we were buying and although they advertised to replace anything that is missing they were not going to pay for a 2nd key. Leaving us with £400 pounds to pay out.

8. april 2026
Motorpoint - Derby-logo

Besvarelse fra Motorpoint - Derby

Good afternoon

Thank you for your feedback, I am sorry you have not had a great experience with us, the amount of keys you get with the vehicle are advertised on the car details, if your vehicle was advertised as having two keys I would be more than happy to help with this, if you would like to call me directly on 01332 426728 I would be more than happy to help you.
Kind regards
Debbie Customer Service Manager

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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