Overall great but can do better with customer service. Had an issue where my payment was not reflecting on their account and I was passed to so many different people any none of them were actually hel... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very helpful thou out the buying process,at both oldbury store where I started the buying process and derby store where I bought my Nissan .after service has been excellent as well
Jake Blount was professional, knowledgeable, friendly, organised. The sale went through smoothly. Didn’t feel under pressure to purchased. Felt a very good atmosphere.
The variety of vehicles was a definite plus point, easy finance application process with instant decision. There was a hick up as both front tyres needed to be replaced. This was done very quickly and... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Skrevet af virksomheden
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Kontaktoplysninger
Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Storbritannien
- 01332 508638
Over 1000 new cars every week
4,5
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very happy owner
Nobody pushing for a sale.
Very helpful when we were ready for assistance.
Friendly staff.
6. februar 2026
Besvarelse fra Motorpoint - Derby
We're glad you enjoyed your experience with our helpful and friendly staff. Thank you for your positive feedback; we appreciate it.
Thank you
Motorpoint
A great experience from start to…
A great experience from start to finish, sales chap Alex was great, would deffo recommend
Thank you
12. februar 2026
Besvarelse fra Motorpoint - Derby
We're happy to hear that you had a great experience from start to finish and that our sales team was great. We appreciate your recommendation.
Thank you
Thank you
Motorpoint
A great place to buy a car.
We were welcomed on arrival then allowed to wander around to find any interesting cars without any sales pressure. We were given the keys to look around our selected car then had a 20 min test drive after signing insurance papers. The purchase process was very relaxed. Warranty extension and extras were offered, but no pressure to buy them. We collected the car on the next day. We enjoyed the whole process and recommend Motorpoint as a great place to buy a car.
10. februar 2026
Besvarelse fra Motorpoint - Derby
We're happy to hear that you enjoyed your car-buying experience with us. It's great to know that you felt welcomed and experienced a relaxed purchase process. We appreciate your recommendation and thank you for your positive feedback.
Thank you
Motorpoint
I would recommend their Derby branch
I would recommend their Derby branch. On arrival greeted with a warm smile. Ash was our sales representative. No hard sell he knew about cars which makes a difference. We didn’t end up buying a car from them but would have no problem in using them in the future.
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra Motorpoint - Derby
We're happy to hear that you had a positive experience at our Derby branch. It's great to know that you appreciated the service you received. Thank you for your feedback; we appreciate your recommendation and future consideration.
Thank you
Motorpoint
Besvarelse fra Motorpoint - Derby
We appreciate your feedback and are so glad our staff were helpful and friendly during your visit. We value your business.
Thank you
Motorpoint
Besvarelse fra Motorpoint - Derby
thank you for your review
Motorpoint experience.
Great service, with top quality vehicles ,at hard to beat prices., plus very fair trade in allowances.
1. februar 2026
Besvarelse fra Motorpoint - Derby
We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you were happy with our vehicles and prices.
Thank you
Motorpoint
The salesman Leon on Saturday 31st January.
The sales man on Saturday, Leon, was very helpful and polite and was able to answer all of my questions. I would recommend Motorpoint Derby to anyone.
31. januar 2026
Besvarelse fra Motorpoint - Derby
We're happy to hear that your experience was so positive! We appreciate your recommendation and are glad our team was helpful and informative for you.
Thank you
Motorpoint
I've used Motorpoint on three separate…
I've used Motorpoint on three separate occasions.
There is a good selection of cars, they are reputable, and the staff are very friendly, informative, with no hard sell.
An overall first class service and I would have no hesitation in using them again in the future.
3. februar 2026
Besvarelse fra Motorpoint - Derby
We're happy to hear about your positive experiences with us over the years. It's great to know you appreciate our selection of cars, reputable service, and friendly staff. We appreciate your kind words and are glad you enjoyed our first-class service!
Thank you
Motorpoint
Brilliant
I brought a car from motorpoint and After a week I realised I'd made a mistake as I didn't like it. Corey and Russ was brilliant in helping me exchange it, it was very easy and straightforward and I picked my new car up the same day. I'm so happy with my new car and can't recommend Corey enough, we found him really helpful and never felt pressurised and went out his way to help us.
27. januar 2026
Besvarelse fra Motorpoint - Derby
We're happy to hear that the exchange process was easy and straightforward. It's great you found helpful assistance and felt no pressure. We appreciate your recommendation and are so glad you're happy with your new car!
Thank you
Motorpoint
You are just a number!
Staff aren’t interested. Typical ‘sales’ people. Rest of the staff are ignorant. We stood waiting at reception for a long time - nobody came over to see us.
Then when we were leaving all staff gathered round a table chatting, no goodbye, thank you or anything!
Considering we bought two cars on the same day, very disappointed with the service.
No proper handover of the vehicle. Just given the keys and had to fend for ourselves.
Inexperienced staff doing the handover. Requires a lot more training.
31. januar 2026
Besvarelse fra Motorpoint - Derby
We appreciate you bringing this to our attention. We're sorry to hear that the service and handover process did not meet your expectations, especially after purchasing two cars. We'll address your concerns with our team and provide additional training. Thanks for your feedback.
Thank you
Motorpoint
Besvarelse fra Motorpoint - Derby
We're glad our staff was helpful, and you found good quality cars. Thank you for your positive feedback; we appreciate it.
Thank you
Motorpoint
Besvarelse fra Motorpoint - Derby
We're delighted that you found it easy to deal with us and that our staff were professional and friendly. Thank you for your great feedback.
Thank you
Motorpoint
Corey Hodgkinson
The salesperson, Corey Hodgkinson, made my experience a worry free acquisition. I never felt under pressure at any time. He took the time to explain everything answering my many questions. I felt valued as a customer. I'm moving from a manual car to an automatic car so needed extra assistance and help making this transition. I would definitely recommend Motorpoint due to Corey Hodgkinson being so personable and knowledgeable and putting me at my ease.
27. januar 2026
Besvarelse fra Motorpoint - Derby
We appreciate your feedback and are so glad you had a worry-free experience. It's great to hear that our team member was so helpful and made you feel valued, especially during your transition to an automatic car.
Thank you
Motorpoint
Besvarelse fra Motorpoint - Derby
We're glad you had a very good experience. Thank you for your positive feedback; we appreciate it greatly.
Thank you
Motorpoint
A quick and efficient service
A quick and efficient service. My new car is the fifth car I have purchased from motorpoint Derby. They made the process very easy for me.
28. januar 2026
Besvarelse fra Motorpoint - Derby
We're happy to hear that the purchase was efficient and easy. Thank you for your continued loyalty with your fifth car from us. We appreciate your feedback!
Thank you
Motorpoint
Besvarelse fra Motorpoint - Derby
We're glad you found our offers clear and appreciated our sales approach. Thanks for your feedback.
Thank you
Motorpoint
Third time of buying a car from them
Third time of buying a car from them.
Best experience I’ve had buying a car.
No pushy sale techniques.
21. januar 2026
Besvarelse fra Motorpoint - Derby
We're happy you've repeatedly chosen us for your car purchases! It's great to hear you appreciate our straightforward sales approach. Thank you for your feedback.
Thank you
Motorpoint
Besvarelse fra Motorpoint - Derby
We're happy to hear that our after-sales service resolved your dashcam issue. Thank you for your positive feedback; it means a lot to us.
Thank you
Motorpoint
Brilliant all round service well…
Brilliant all round service well pleased with our purchase
22. januar 2026
Besvarelse fra Motorpoint - Derby
We appreciate you sharing your positive experience and are so pleased you're happy with the service and your purchase. Thank you!
Thank you
Motorpoint
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.