Dan corresponded regarding the opening offer and was friendly and helpful. The price offered was confirmed and the deal was done. I appreciated being able to send further photos and details to ensu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Easy process from start to finish. Full payment received as agreed. Collection straight forward. Special thanks to Ben who was always on hand to answer any questions.
Really good. Motor Moolah were efficient from start to finish. They offered me a price and paid in full when they arrived to check the car. Jay who picked up the car was really helpful polite and on t... Se mere
Jade from Motormoolah was very helpful with the process. I received the best quote out of all as I tried carwow, motorway, motorpoint, webuyanycar. The car was inspected and payment was quickly m... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Motormoolah is an extension of Hilton Garage Car Supermarket, one of the biggest independent Car Supermarkets in the UK. The aim of Motormoolah is to make the process of selling your car as easy as possible, with no hidden fees and no intermediaries, enter your reg and we'll value the car to buy it direct from your drive. With our main location in Derby, we proudly serve multiple local areas, including Manchester, Sheffield, Birmingham, Staffordshire, and Newcastle.
Kontaktoplysninger
Hilton Garage, DE655FJ, Derby, Storbritannien
- buying@motormoolah.com
- motormoolah.com
4,5
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 53 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Avoid this company—this was a textbook…
Avoid this company—this was a textbook bait-and-switch experience. After a smooth initial process involving sending numerous photos via text, Motormoolah provided a written offer of £4,200 for my 2017 Zafira, which beat their competitors. However, the collection process completely contradicted the initial agreement.
The Initial Markdown: The collection driver arrived and reduced the offer from £4,200 down to £3,500, citing blemished paintwork on a bumper. The car is in very good condition for its year, and I disputed this claim.
I attempted to negotiate a compromise price of £3,600. However the driver stated he could not contact his superior to authorise it.
The driver then sat in his vehicle for a few minutes before texting me a reduced final offer of £2,750( despite offering £3,500 a few minutes previously !) and driving away.
From the initial written quote to the final text message, Motormoolah reduced their offer by nearly 35% based on a single disputed cosmetic issue.
The company sent a driver all the way from Derby to the South Coast, only to change the financial terms drastically on-site.
My 2017 Zafira was accurately represented through the requested photos prior to the visit.They use attractive initial quotes to secure the booking, only to apply heavy, unjustified penalties once the inspector is at your property.
Be aware of their business model and be prepared to be knocked down to an unrealistic price. I didn’t sell my car to them, but you probably guessed that…
I suspect that the collector is incentivised financially to reduce the price they finally offer. Seller beware!!!!
14. august 2026
Uopfordret anmeldelse
Sold my car for the price that was…
Sold my car for the price that was offered and had a positive experience throughout. The process was easy, everything uploaded online and I was paid immediately after the appraisal of the car.
Jade was great and explained how the process worked, I was also able to negotiate the final price
Danyal Ali who did the appraisal was very helpful and professional.
I would offer my feedback that I was initially given a whatsapp number to upload the photos to which didnt seem to work but after that I was sent a link to upload them.
14. august 2026
Uopfordret anmeldelse
Besvarelse fra Motormoolah
Thank you for such a detailed review! We’re delighted to hear that you had a positive experience throughout and, most importantly, that the price offered was the price you received.
It’s fantastic to hear that Jade explained the process clearly and that Danyal Ali was helpful and professional during the appraisal. We’re also pleased that you were able to discuss and agree the final price and that payment was made immediately afterwards.
Thank you as well for highlighting the initial issue with the WhatsApp number for uploading your photos. We appreciate you bringing this to our attention and will pass the feedback on to the relevant team so we can look at improving that part of the process.
Thank you for choosing MotorMoolah and for taking the time to share your experience. We really appreciate your support!
The MotorMoolah Team 🚙
Very knowledgeable
Sunny and Noman from Onyx were very thorough and informative about the condition of my car. They both certainly know their stuff! Very knowledgeable and gave me some great tips for when looking for my next vehicle. Thanks guys!
14. august 2026
Uopfordret anmeldelse
Besvarelse fra Motormoolah
Thank you for your fantastic review! We’re delighted to hear that Sunny and Noman from Onyx were so thorough, informative, and knowledgeable throughout the inspection of your vehicle.
It’s brilliant to hear that they took the time to explain the condition of your car and even shared some useful tips for when you’re looking for your next vehicle. We’ll be sure to pass your kind words on to them — they’ll really appreciate the feedback!
Thank you for choosing MotorMoolah and for taking the time to share your experience.
The MotorMoolah Team 🚙
Sunny from Onyx was friendly and…
Sunny from Onyx was friendly and professional.
14. august 2026
Uopfordret anmeldelse
Besvarelse fra Motormoolah
Thank you for your lovely review! We’re delighted to hear that Sunny from Onyx was friendly and professional throughout the process.
We’ll be sure to pass your kind words on to Sunny — he’ll really appreciate the feedback.
Thank you for choosing MotorMoolah and for taking the time to share your experience!
The MotorMoolah Team 🚙
Typed in my REG and got the highest…
Typed in my REG and got the highest quote by far compared to similar services. Contacted immediately and after discussing a bit of damage I got a fair price. Arranged collection date with Linda and she talked me through the whole process. Andy contacted me the day before the agreed collection and after a 2 mile test drive and taking pictures to validate the deal, the money went straight in. There was a slight delay between the collection driver Andy processing the collection and the money going in, but haven’t marked down my rating as it was easy and stress free with no haggling! Would recommend.
12. august 2026
Uopfordret anmeldelse
Besvarelse fra Motormoolah
Thank you for your fantastic and detailed review! We’re delighted to hear that you received such a strong initial valuation and that, after discussing the damage, we were able to agree a fair price for your vehicle.
It’s great to hear that Linda guided you through the process and that Andy kept you informed ahead of collection and handled the inspection professionally. We’re also pleased that, despite the slight delay with the payment, the overall experience remained easy, stress-free, and completely free of haggling.
We’ll be sure to pass your kind words on to Linda and Andy. Thank you for choosing MotorMoolah and for recommending us — we really appreciate your support!
The MotorMoolah Team 🚙
Vauxhall Corsa sale
Jade was great, very good communication throughout the entire process.
Wish I could say the same for the guy on the phone who was supposed to be sorting out vehicle collection. I think some training in customer service is needed there. He was rude on the phone, didn't pass anything onto the driver who was collecting the car and communicating with him was like talking to a brick wall. He's the reason I'm not giving 5 stars...
The driver who collected my car was also very good. Communicated between myself and my husband on the day, was happy to Collect from my work and was pleasant throughout the whole encounter.
12. august 2026
Uopfordret anmeldelse
Besvarelse fra Motormoolah
Thank you for taking the time to share your detailed feedback. We’re pleased to hear that Jade provided excellent communication throughout the process and that the collection driver was also helpful, flexible, and pleasant to deal with.
We’re sorry, however, that your experience with the member of the collection team on the phone fell short of the standard we expect. We certainly don’t want customers to feel that they’re being spoken to rudely or that their questions and requests aren’t being listened to. We’ll make sure this feedback is passed to the relevant team for review, particularly your comments regarding communication between the office and collection driver.
It’s great to hear that the driver was able to accommodate collecting the vehicle from your workplace and communicate effectively with both you and your husband on the day. We’ll be sure to pass your kind words on to him as well.
Thank you again for your honest feedback. We appreciate your comments and hope we can provide you with the full 5-star experience should you choose to use MotorMoolah again.
The MotorMoolah Team 🚙
Knowledgeable friendly and polite.
Sunny from Onyx came to my house and he was knowledgeable friendly and polite.
12. august 2026
Uopfordret anmeldelse
Besvarelse fra Motormoolah
Thank you for your lovely review! We’re delighted to hear that Sunny from Onyx was knowledgeable, friendly, and polite when he came to collect your car.
It’s great to know he made a positive impression and provided a professional service at your home. We’ll be sure to pass your kind words on to Sunny.
Thank you for choosing MotorMoolah and for taking the time to share your experience.
The MotorMoolah Team 🚙
Sold 2 cars to them now and both times…
Sold 2 cars to them now and both times they have gave me a better offer than any other garage. Easy process too, cheers for the transparency. Will happily sell again in the future.
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Motormoolah
Thank you for such a fantastic review! We’re delighted to hear that you’ve now sold two cars to MotorMoolah and that we’ve been able to offer you a better price than other garages on both occasions.
It’s brilliant to know that you’ve found the process easy and appreciated the transparency throughout. Customer trust is really important to us, so your feedback means a lot.
Thank you for coming back to us and for choosing MotorMoolah again. We’ll be more than happy to help when it’s time for car number three!
The MotorMoolah Team 🚙
The initial price offer was better than…
The initial price offer was better than other companies but was substantially reduced after a week because I was waiting to tie it in with my new car. That was disappointing - I understood the reduction of the day for the minor damage and despite the above the offer was better than the other companies. The on the day service was excellent and Sam was reassuring and very efficient. A big thank you to you all especially Sam
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Motormoolah
Thank you for your honest and balanced review. We’re pleased to hear that our initial offer was competitive and that, even after the adjustment, you still received more than the other companies you had approached.
We completely understand your disappointment with the change in valuation after waiting for your new car, and we appreciate your understanding regarding the adjustment for the minor damage identified on the vehicle.
Most importantly, we’re delighted to hear that Sam provided such an excellent service on the day. It’s fantastic to know that he was reassuring, efficient, and made the final part of the process a positive experience. We’ll be sure to pass your big thank you on to Sam.
Thank you for choosing MotorMoolah and for taking the time to share your experience.
The MotorMoolah Team 🚙
great people to deal with
great people to deal with, quick honest and reliable - I was very happy with my offer and impressed by the professionalism throughout from first contact to the representative that came to collect my car, all were very friendly, efficient and professional, I will highly recommend to family friends and everyone I speak to..I couldn't be happier.
12. august 2026
Uopfordret anmeldelse
Besvarelse fra Motormoolah
Thank you for such a fantastic review! We’re delighted to hear that you found the whole MotorMoolah team quick, honest, reliable, and professional from your first contact right through to collection.
It’s brilliant to know you were happy with the offer and that everyone you dealt with was friendly and efficient. We really appreciate such a strong recommendation to your family, friends, and anyone else considering selling their car.
Thank you for choosing MotorMoolah and for sharing your experience. We couldn’t be happier to hear that you couldn’t be happier!
The MotorMoolah Team 🚙
Absolutely 5* service from Imogen
Absolutely 5* service from Imogen. Everything was so simple and fully explained. Thanks again.
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Motormoolah
Thank you for your fantastic 5-star review! We’re delighted to hear that Imogen provided such an excellent service and made everything simple and easy to understand.
We’ll be sure to pass your kind words on to Imogen — she’ll really appreciate them.
Thank you for choosing MotorMoolah and for taking the time to share your experience.
The MotorMoolah Team 🚙
I had a really positive experience…
I had a really positive experience dealing with Sunny regarding the sale of my car. He was extremely helpful throughout the whole process, providing excellent support and explaining every step clearly.
Sunny gave me plenty of useful advice, was always happy to answer my questions, and made the whole process straightforward and stress-free. I really appreciated his professionalism, patience, and friendly approach.
I’m very happy with the service I received and would definitely recommend Sunny to anyone looking to sell their car. It was a pleasure dealing with him! LIZA
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Motormoolah
Thank you for such a fantastic review, Liza! We’re delighted to hear that you had such a positive experience with Sunny and that he made the whole process straightforward and stress-free.
It’s wonderful to hear that Sunny took the time to explain everything clearly, answer your questions, and provide helpful advice throughout. His professionalism, patience, and friendly approach are exactly what we aim for, so we’ll be sure to pass your lovely feedback on to him.
Thank you for choosing MotorMoolah and for recommending Sunny. We really appreciate your support!
The MotorMoolah Team 🚙
Quick, easy and fair price
Quick, easy and very fair price.
Got an instant valuation using cars reg plate, then had 2 of the Motormoolah team contact me within 5 minutes! I spoke to Jade through WhatsApp who asked if the prices was good and if I wanted to move forwards. After I agreed that I did, I got a link to take pics of the car to back up the"average" condition I'd stated. I took all the pics requested (it walks you through this process) and took loads more of the small scuffs, dents, scrapes and scratches that a 4 year old car gets. Jade replied after 10 minutes to agree that the valuation figure was still good and would I like to arrange the collection or drop off in Hilton.
Initially, I requested a pick up, but later changed my mind to drop off, so when I took pics of the V5, 2 keys, locking wheel nut, service history and my ID, I arranged a time with Jade to drop it off.
I arranged Saturday morning, so understand that this is a busy time, but I did have to wait around an hour for the car to be checked over; not an issue as I sat in reception waiting with a complimentary drink. After the hour, the valuation price was still ok so we sorted the money out, and within another 25 to 30 minutes I was all done. Simple!
Thanks to you all, but especially Jade, for the great customer service.
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Motormoolah
Thank you for such a fantastic and detailed review! We’re delighted to hear that you found the whole process quick, easy, and fair, and that you were happy with the valuation from start to finish.
It’s great to hear that Jade kept you informed through WhatsApp, guided you through the photo process, and made arranging the collection or drop-off straightforward. We’re also pleased that your detailed photos helped ensure the valuation remained accurate and that the agreed price was honoured following the inspection.
We really appreciate your understanding regarding the Saturday wait and are glad you were able to relax with a complimentary drink while the checks were completed.
We’ll be sure to pass your kind words on to Jade — she’ll be delighted to know she provided such great customer service.
Thank you for choosing MotorMoolah and for taking the time to share such a detailed account of your experience. We really appreciate your support!
The MotorMoolah Team 🚙
Very professional
Very professional
Explained the proses thoroughly
Perfect manners
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Motormoolah
Thank you for your lovely review! We’re delighted to hear that you found the service professional, with everything explained thoroughly and handled with excellent manners.
Providing a friendly, clear, and professional experience is exactly what we aim for, so it’s fantastic to know you were happy with the service.
Thank you for choosing MotorMoolah and for taking the time to share your feedback.
The MotorMoolah Team 🚙
It has been a pleasure working with…
It has been a pleasure working with Jade from Motormoolah, she has very helpful, professional and knowledgeable. I would recommend Motormoolah to everyone who wants a very good rate for their vehicles and easy process.
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Motormoolah
Thank you for your fantastic review! We’re delighted to hear that it was a pleasure dealing with Jade and that she was so helpful, professional, and knowledgeable throughout the process.
It’s great to know you found the process easy and were happy with the rate offered for your vehicle. We’ll be sure to pass your kind words on to Jade — she’ll really appreciate them.
Thank you for choosing MotorMoolah and for recommending us to others. We really appreciate your support!
The MotorMoolah Team 🚙
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Excellent service from MotorMoolah from start to finish. The whole process of selling my car was very straightforward, quick and hassle-free. The communication was excellent, and the team were professional, friendly and helpful throughout.
I was particularly impressed with how smoothly the collection and payment were handled. Everything was explained clearly, and the agreed price was honoured.
I would definitely recommend MotorMoolah to anyone looking to sell their car. A very professional and stress-free experience. Thank you to the whole team!
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Motormoolah
Thank you for your fantastic review! We're delighted to hear that you had such a positive experience with MotorMoolah from start to finish. Making the process quick, straightforward, and hassle-free while keeping our customers informed is exactly what we aim for.
We're especially pleased that the collection and payment were handled smoothly and that everything was clearly explained, with the agreed price honoured as promised. Our team will really appreciate your kind words about their professionalism and friendly service.
Thank you for choosing MotorMoolah and for your recommendation. We really appreciate your support and are so pleased we could make selling your car such a stress-free experience.
The MotorMoolah Team 🚙
Great 1st time experience
I discovered Motormoolah when trying to sell my car recently. I found the service to be very straightforward, and much better than other options out there to sell your vehicle. The transport company used by Motormoolah were incredibly professional and helpful and they stay with you until payment has been received for your car and is in your bank account.
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Motormoolah
Thank you for your fantastic review! We're delighted to hear that you discovered MotorMoolah and found the whole process straightforward and easier than other options you had considered.
We're especially pleased that our transport team provided such a professional and helpful service. Making sure our customers feel comfortable and fully supported through to payment is really important to us, so it’s great to know this gave you peace of mind.
Thank you for choosing MotorMoolah and for taking the time to share your experience. We really appreciate your kind words and support.
The MotorMoolah Team 🚙
Sunny was an absolute gentleman
Sunny was an absolute gentleman. He was friendly, helpful and went out of his way to make the collection of my elderly father’s car easy.
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Motormoolah
Thank you for your lovely review! We're delighted to hear that Sunny was such a gentleman and went out of his way to make the collection of your father’s car as easy and comfortable as possible.
We always want our customers and their families to feel well looked after, so it’s wonderful to know that Sunny’s friendly and helpful approach made a real difference. We’ll be sure to pass your kind words on to him.
Thank you for choosing MotorMoolah and for taking the time to share your experience.
The MotorMoolah Team 🚙
Great service with Dan today.
Great service with Dan today.. very helpful and lovely man .. highly recommend this transport company Onyx and company motor Moolah 😁
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Motormoolah
Thank you for your lovely review! We're delighted to hear that Dan provided such a helpful and friendly service and made your experience a positive one.
We’ll be sure to pass your kind words on to Dan and the Onyx team — they’ll really appreciate it. It’s fantastic to hear you’d recommend both Onyx and MotorMoolah!
Thank you for choosing MotorMoolah and for taking the time to share your experience.
The MotorMoolah Team 🚙
Disappointed
Very strange experience, multiple missed collections...
Ben was only available afterwards, never when would of been useful, sold the dream woke up with the reality.
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Motormoolah
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience wasn’t as smooth as it should have been, particularly with the missed collections and the difficulties you had getting support when you needed it.
We understand how frustrating and disappointing this must have been, especially when you were expecting a straightforward process. We take feedback like this seriously and will make sure it is shared with the relevant team so we can look into what happened and learn from it.
We’re sorry we didn’t deliver the experience you expected, and we appreciate you bringing this to our attention.
The MotorMoolah Team 🚙
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.