I needed a very specific spring for an unusual repair - unfortunately, Metrol weren't able to help. However, and I cannot state this clearly enough, the customer service was flawless. Josh D. took the... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Metrol were great to deal with by assisting me on what I exactly required. Very quick responses to my large amount of questions, which made my experience great. I required my gas strut for my Camperva... Se mere
Haven’t unpacked it yet but the packaging is all intact and delivery time was excellent. Same about the FedEx driver that decided to rearrange my drive to get out in his huge van, all the other driver... Se mere
I purchased some inline ball joint ends, very small items and paid £7 for next day shipping, which was more expensive than the actual item and ordered well within their cut off time and they took 2 da... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Metrol Motion Control is involved in all aspects of motion control within a wide range of industries and markets. The Metrol approach to motion control is to work with our customers to make sure they have the right solution, the product is designed and engineered to suit the application and the supply is organised, so stock and logistics deliver the product at the right time.
Kontaktoplysninger
5 Clayfield Close, Moulton Park Industrial Estate, NN3 6QF, Northampton, Storbritannien
- 01604499332
- sales@metrol.com
- motioncontrol.metrol.com
4,3
Fremragende
153 anmeldelser
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Good products but delivery cost for…
Good products but delivery cost for small items is excessive
30. januar 2022
Besvarelse fra Metrol Springs Ltd
Thank you for your feedback and we can appreciate your comments. This is a difficult issue, low value items still need to arrive on time and safely, for this reason we use DPD as a dedicated courier, which in our view offer the best value and service for our customers. Unfortunately this has a cost and with low value shipments we need to charge otherwise we would make a loss on the transaction. We have used royal mail in the past, but their standard service is unreliable and we had numerous parcels that went missing.
Good service thanks for your help.
28. januar 2022
Initially order was delayed but e-mail…
Initially order was delayed but e-mail to company was replied to in less than an hour and gas strut was with me the next day.
Product very good and full marks (plus a bit!) for customer service. Will definitely be using this company again.
24. januar 2022
Probably the most comprehensive range…
Probably the most comprehensive range of springs available. Prompt delivery. Great.
20. januar 2022
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