It’s a machine to make money. This process isnt trustable . As far as I understand, Swindon only accepts one approved company for the taxi driving assessment. When there is only one provider, i... Se mere
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Se, hvad kunderne siger
I was given a very thorough assessment by Assesor Dean Heasley which gave me more confidence in my driving. Where I did have faults, I was given indebt instructions and debriefing on how to move forwa... Se mere
Virksomheden har svaret
Took the blue light taxi test yesterday in Peterborough. The examiner Qaseem Raja was excellent and put me at ease straight away. It did not feel like he was out to catch you and was very support... Se mere
I'm an 54-year-old man who's been driving for a very long time but very very nervous this morning but my driving assessor Orfana Manzoor greeted me and was absolutely exceptional. Make me feel at ease... Se mere
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It’s a machine to make money
It’s a machine to make money. This process isnt trustable .
As far as I understand, Swindon only accepts one approved company for the taxi driving assessment. When there is only one provider, it raises concerns about independence and accountability.
A company makes money from assessments and retests, so there is a potential financial incentive to fail more candidates. Whether that happens or not, the system creates a perception of a conflict of interest because the assessment process is not fully independent or honest.
I believe there should be more than one approved assessment provider so that candidates have a choice and the process is seen as fair, transparent and impartial.
Money making machine
I don’t usually leave reviews, but I felt I had to share my experience this time.
I was in urgent need of work and applied for a taxi licence in the Bristol area, which required me to complete an assessment with this company. In my opinion, the process felt more like a money-making exercise than a fair assessment.
I have been driving for over 30 years and am a part-qualified driving instructor who actively trains candidates almost every day. I have never failed a driving test in my life. However, a tester called Michael Davis failed me three times. Each time, he claimed I had made a different serious mistake that warranted a fail.
I am an open-minded person and have no problem accepting responsibility or constructive criticism when I make mistakes. However, when someone has the power to make decisions that directly affect people’s livelihoods, that responsibility should be exercised fairly and honestly.
After losing confidence and starting to question my own driving ability, I decided to take my assessment with another company in the Bristol area. I passed on my first attempt.
Because of my experience with Blue Lamp, I nearly lost hope of earning a living and suffered a significant loss of confidence in myself. Based on my experience, I would advise anyone seeking a taxi licence assessment in the Bristol area to carefully consider their options and choose a provider they feel they can trust.
This review reflects my personal experience.
I learnt a lot from blt
I learnt a lot from blt. Safeguarding and driving. Everyone's very professional and friendly. I passed my driving with assessor orfana. She is very good. Will recommend

Besvarelse fra Bluelamptrust
“Absolutely unacceptable experience…
“Absolutely unacceptable experience with Orfana Manzoor. Her attitude was rude, dismissive, and highly unprofessional throughout the interaction. It felt like she was taking her personal problems out on clients, which is completely inappropriate in any professional setting. I was treated with disrespect and left feeling extremely uncomfortable and frustrated. I would strongly advise others to avoid dealing with her.”“Rukhsana Shahine is absolutely outstanding at her job — extremely professional, warm, welcoming, and respectful throughout the entire experience. If I could give 10 stars, I would. She made me feel comfortable and valued as a customer, and her attitude reflects exactly how staff should treat people.
In contrast, my experience with Orfana Manzoor was extremely negative. I found her rude, unprofessional, and unpleasant to deal with. It felt as though personal issues were being taken out on customers, which created a very uncomfortable atmosphere. Based on my experience, I would strongly advise others to avoid dealing with her.”“Rukhsana Shahine is absolutely outstanding at her job — extremely professional, warm, welcoming, and respectful throughout the entire experience. If I could give 10 stars, I would. She made me feel comfortable and valued as a customer, and her attitude reflects exactly how staff should treat people.
I had a very good experience
I had a very good experience. Orfana manzoor is a professional and to the point . She also given me some advices regarding my minor mistake which was very helpful for me. Keep up the good work. Thank you and good luck

Besvarelse fra Bluelamptrust
I passed my assessment today second…
I passed my assessment today second attempt. My assessor orfana gave me confidence that I could pass. She is very friendly and professional. Thank you

Besvarelse fra Bluelamptrust
I really had bad experience with this…
I would not recommend anyone for driving assignments for private hire would rather go to council where you want to get badge
I had a great experience with my…
I had a great experience with my examiner Ghanzanfar mahmood he was so calm,polite,and made me feel comfortable throughout the assessment thankyou soo much

Besvarelse fra Bluelamptrust
I had a great experience with my examiner Orfana manzoor
I had a great experience with my examiner Orfana manzoor She was calm, polite, and made me feel comfortable throughout the assessment. Her instructions were clear and easy to follow. She handled everything very professionally and fairly. I truly appreciate her supportive approach.

Besvarelse fra Bluelamptrust
No Refund | No support
Totally unfair, this company works in one-way method, they have the right to cancel your assessment but you are not allowed to ask for a refund. I do not recommend this company for assessment.
Tim Holman is racist and impolite
Tim Holman is racist !!! Fire him from BLUE LAMP TRUST. He hates Asian. He identify his Targets by their names before test, I have bias unconcious experiance with him. He thinks he can hide his hates and bias acts but everybody understand the way he approach you.
He says nothing verbaly, his body language is very clear and the way he treats you, he hates people coming to this country for any reason.
It doesn't matter who you are, he plays role of a patriot person BUT patriotism and racisim are two opposite actions BLT must know that.
I fell asleep when i returned from the test, he is the first worse person i ever seen in the UK.
He must be fired!!! Blue Lamp Trust please fire him immediately.
Please do not book any test with him and stay safe.
Had a great experience with Orfana…
Had a great experience with Orfana Manzoor. She is so professional and good in her work.

Besvarelse fra Bluelamptrust
I have been a taxi driver for many…
I have been a taxi driver for many years now. However I failed my first assessment and was given advisory and encouraged to prepare for my next assessment by mis Mansoor. I passed today and would like to thank orfana Mansoor for her advic. She is professional and friendly and is a great assessor. Thank you again.

Besvarelse fra Bluelamptrust
I had a great instructor Orfana…
I had a great instructor Orfana Manzoor, she gave me great tips. Totally recommended 👌

Besvarelse fra Bluelamptrust
Orfana is a very kind
Orfana is a very kind, friendly and professional person she advised me when i was going wrong and how to become a better diver and passed my assessment today. Would definitely recommend.

Besvarelse fra Bluelamptrust
Amazing experience
Amazing experience. A lot to learn!
Great meeting miss Ofana Manzoor, wonderful assessor with a lot of experience!

Besvarelse fra Bluelamptrust
Orfana was great
Orfana was great, she made me feel comfortable whilst driving. I’d highly recommend her as an instructor and adjudicator to anyone as she is very professional

Besvarelse fra Bluelamptrust
I'm an 54-year-old man who's been…
I'm an 54-year-old man who's been driving for a very long time but very very nervous this morning but my driving assessor Orfana Manzoor greeted me and was absolutely exceptional. Make me feel at ease which resulted in me passing thank you for the experience okay

Besvarelse fra Bluelamptrust
Going into the assessment my nerves…
Going into the assessment my nerves were all over the place but after getting into the car with Miss Manzoor and starting my test I felt relieved as she was a nice examiner and made me feel comfortable while I done my test would definitely recommend.

Besvarelse fra Bluelamptrust
Orfana Manzoor was great examiner
Orfana Manzoor was great examiner. She provided guidance, was calm & showed great empathy during my test. Orfana is a credit to the organisation.

Besvarelse fra Bluelamptrust
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