I needed a very specific spring for an unusual repair - unfortunately, Metrol weren't able to help. However, and I cannot state this clearly enough, the customer service was flawless. Josh D. took the... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Metrol were great to deal with by assisting me on what I exactly required. Very quick responses to my large amount of questions, which made my experience great. I required my gas strut for my Camperva... Se mere
Haven’t unpacked it yet but the packaging is all intact and delivery time was excellent. Same about the FedEx driver that decided to rearrange my drive to get out in his huge van, all the other driver... Se mere
I purchased some inline ball joint ends, very small items and paid £7 for next day shipping, which was more expensive than the actual item and ordered well within their cut off time and they took 2 da... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Metrol Motion Control is involved in all aspects of motion control within a wide range of industries and markets. The Metrol approach to motion control is to work with our customers to make sure they have the right solution, the product is designed and engineered to suit the application and the supply is organised, so stock and logistics deliver the product at the right time.
Kontaktoplysninger
5 Clayfield Close, Moulton Park Industrial Estate, NN3 6QF, Northampton, Storbritannien
- 01604499332
- sales@metrol.com
- motioncontrol.metrol.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Super quick delivery
So super quick delivery, ordered and delivered within 24hrs and product is perfect
Replacement item for a Camper pop top.
Quick call to answer a question I had, helpful advice and ordered from website with no problems.
Excellent Customer Sevice
Matt Duguid from Metrol Springs Ltd was a pleasure to work with. He provided guidance on what was required and made the whole experience painless.
A real example of customer service at it's best.
Brackets
Excellent, sturdy, well constructed brackets at a reasonable price. Very happy customer!
happy shopper great service
1991 bmw boot struts
Very helpful explained how they work and struts work brilliant. Such a great team their very helpful and a great product
Stainless steel gas strut as ordered
Stainless steel gas strut I ordered was great. Specification and delivery were superb. I was concerned about the tension adjustment but just carefully followed the instructions supplied and it was easy to get the pressure just right. Now got the strut in place and working perfectly. Thanks Metrol
Excellent customer service
I broke a gas strut on my rock and roll bed, not being technically minded, I took a picture and sent it to customer services. Immediate response could not have been more helpful in identifying a suitable replacement (thanks Ryan). The strut arrived the next day and the camper was up and running. Excellent service all round.
It is a good product
It is a good product, does what it is designed for. Only problem we had was no instructions for its set up was included so had to call the company for support as we have never fitted these before . A short video on their web site demonstrating the set up would have been a big help.
Good service
Very helpful on the phone and fast delivery of the strut which seems of good quality & is working well
Expensive shipping for the small items
I purchased some inline ball joint ends, very small items and paid £7 for next day shipping, which was more expensive than the actual item and ordered well within their cut off time and they took 2 days to arrive and not by DPD that was selected but by DX. Had to call them to find out why they hadn't arrived as initially no tracking number received. Items ok, over charged for shipping and didn't get the service paid for.

Besvarelse fra Metrol Springs Ltd
Great Service
Great product choice, good prices, super fast delivery and great after sales support if you need it.
Easy to order
Easy to order, prompt delivery and well packaged. Looks a quality product and easily installed
I would highly recommend using Metrol …
I would highly recommend using Metrol it was so easy to get the correct gas struts using the online tool where all I had to do was put in my measurements and the sales advisor worked everything that was needed including correct struts & fittings. Plus they included a drawing of the measurements as to where to fit the struts, it made it easy for a novice that hadn’t fitted gas struts before
great Quality product
All items came quickly and prompt, the struts are very good quality, used this company for years when we require gas struts for particular jobs. The Variable struts give us the flexibility to set the assisted pressure we require for the hatches we fit them to.
Thanks for the technical advice Metrol
Thanks for the technical advice Metrol, fitted the strut and bracets yesterday, all opperating perfectly.
I found your web site simple to navigate and delivery was within 2 working days. Excelent👍
Brilliant service
Brilliant service, good knowledge of product range with helpful advice.
Super quick delivery and excellent pricing.
Thank you.
Andy
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