MOTHER ROOT Anmeldelser 

Would have given it 5 stars save for the delivery problem, which it seems many have had , I know it’s young company but delivery will put people off like me, as will now look for a better means of purchase . Now the product I absolutely love it & don’t find a strong ACV taste, this suits me as love fiery taste & ginger , not sweet which I also like & the ingredients are good for you. Hot with just a slice of lemon in the morning is a good wake up as good as a shot. So far have only tried with feavertree light tonic in the evening also very tasty . I have not given up alcohol nor will I but this is a great alternative & better for you. But if you are not a ginger lover it’s not for you . It will always be in my cupboard . Wish it was a little less expensive will have to watch for offers

Sounds a great idea but sadly the apple cider vinegar just swamps the drink and It causes me terrible indigestion and burning in my stomach so its not agreed with me.
I drink and use ginger all the time but disappointed ginger didnt overpower the vinegar, vinegar was so powerful.
Expensive for a trial product as wont be using

Unfortunately only one of two bottles purchased was delivered. However a rapid response and promise of second bottle was satisfactory.
Always impressive when a problem is addressed promptly.

Your delivery company are letting you down!
Thank you for sending a new parcel by a competent company!

My email was replied to really quickly with an apology. I was informed that my missing order would be sent again at no extra cost. Very impressed by the customer service.

I would happily give this product a five-star rating. For me, it truly captures the qualities of an alcoholic beverage, and the overall experience is excellent. I can see that the ingredients and craftsmanship are high quality, but I still struggle with the price point. Even purchasing one bottle a month at £27 feels quite expensive, especially considering it’s essentially ginger, honey, and cider vinegar. I believe you could attract many more customers if the price were brought down.

Extremely helpful, pleasure to shop with.

I have based my one star review on the outrageous cost of this product. It is being marketed endlessly at women as a sexy substitute for wine. It’s a soft drink, for goodness sake!
I have since found a recipe online and have made my own version at home. It’s delicious, you can increase/ decrease the cider vinegar or ginger to taste and it’s absolutely simple to make.

My delivery by Evri was delayed/lost, so I contacted Mother Root and Mandi sent me out a replacement bottle immediately. The drink is delicious, well worth the wait. I will be ordering this again.

Emailed them when my discount code would not work. Mandi got back to me very quickly with a new discount code that did work. Great service and delicious product.

Sophie responded to my email quickly and resolved the problem straightaway. I’ve now received my order and I’m looking forward to trying it this evening.
Very impressed with the customer service.

Wow an amazing product, such great taste for a non alcohol drinker. The service was second to none, had a very small problem which was sorted by Sophie very quickly. Will be ordering again once I run out of these 3 bottles 😊

Unfortunately my Mother Root delivery was not delivered to my address. The photo of delivery was not mo nor my door.
I contacted customer service Renet at Mother Root immediately and was assured of attention asap.
Although I am yet to receive replacement Mother Root product Renet’s prompt and efficient response was much appreciated.
Fingers crossed! 🤩🤩

This is lovely , had mine with low cal ginger beer , zingy and full of flavour . Really pleased with a non alcoholic alternative

Awful product .. gave me heart palpitations. I’ve emailed their head office, for a refund,with no joy.
Please read the effects of high doses of ginger.

I have to agree with the reviewer who said that Mother Root is something of a "Marmite" thing. While I love Marmite, I am very disappointed with Mother Root. The apple cider vinegar totally swamps the ginger flavour. It is more akin to Kombucha, which I have drunk for many years as a health drink, not a wine substitute! I have tried Mother Root with soda, tonic and cranberry juice. The latter made it almost palatable. I won't be investing any more money in this product. I'm afraid I'm out!

Updated below:
How would I rate Renet. Since I ordered a bottle immediately following the Dragons Den programme October 2, I am still awaiting delivery. It will soon be 2 months !!
Evri delivery firm have it out for delivery but no known delivery date. I waited patiently but then .....
I have twice contacted Renet, who has twice promised a reorder would be sent.out.

I'm glad to say that finally the situation has been resolved with a kind gesture from the Mother Root team.
It was worth the wait. Lovely.
Once they have sorted delivery problems I would give them 4-5 stars for the product.
The date should read 28/11/25 wouldn't let me enter it.

Prompt and polite response; really hope that Sophie lets me know when the triple collection is next available!

A quick, polite and helpful response to my query.

i orered. ONE. I GOT AND WAS CHARGED FIR 2. Entirely a system failure

im very annoyed snd shall share that