Mosqishock Anmeldelser 

19
TrustScore 2.5 ud af 5

2,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere


Kontaktoplysninger

2,5

Under middel

TrustScore 2.5 ud af 5

19 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 62 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,5

Alle anmeldelser

(19)

14 anmeldelser inden for de sidste 12 måneder

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Vi udfører kontroller af anmeldelser

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Sold a poor product (issue in itself)…

Sold a poor product (issue in itself) but customer service was quite open and helpful so far. Have to fill out a survey before they'll start the refund, so be on your toes.

17. august 2026
Uopfordret anmeldelse
Mosqishock-logo

Besvarelse fra Mosqishock

Hello,

Thank you for your review.

We appreciate hearing that our customer service team has been open and helpful throughout your experience. We also appreciate you sharing your thoughts about the product and the refund process.

We’re glad to have been able to assist, and we look forward to supporting you again.

Many thanks,
Sophie from MosqiShock

Bedømt til 1 ud af 5 stjerner

Unhappy customer

I didn't realize it was in US funds and tried to cancel order immediately . I was told to return it when I got it. It was returned with a tracking number and receipt was acknowledged. I was told the refund would be in two weeks at the latest. I have contacted them several times and was asked to be patient. I have been more than patient!!! I would never order from them again.

1. juli 2026
Uopfordret anmeldelse
Mosqishock-logo

Besvarelse fra Mosqishock

Hello Shelley,

Thank you for bringing your feedback to our priority.

To clarify, any charges, including currency, which depends on the region the order is placed from, are displayed before an order is finalized. Additionally, we would like to assure you that our return and refund requests are reviewed in accordance with the conditions outlined in our Return Policy on our website.

To ensure your case receives timely attention and information, a dedicated agent has been assigned to your case and they will contact you directly for any progress. Let's keep in touch.

Sincerely,
Sophie from MosqiShock

Bedømt til 1 ud af 5 stjerner

Received quick responses to my emails…

Received quick responses to my emails but disappointed in the ordering process. Ordered twice in error and was told I could not cancel one of the orders but had to send the unwanted order back when received. This is even though I called within 5 minutes of placing the order.
Once received I called to return the second order and was persuaded to keep the product and I would receive a 70% credit. It has now been 2 weeks since they claim to have processed the credit and it still has not appeared on my account. Can’t see why it’s taken so long for a credit to appear when the charge appeared within minutes of placing the order.
Seems dishonest.

8. august 2026
Uopfordret anmeldelse
Mosqishock-logo

Besvarelse fra Mosqishock

UPDATE:

Hello Chris,

Thank you for keeping in touch.

We have located your order and previous contact with our team and can confirm that your refund has been successfully processed. We have assigned another agent to contact you directly to provide further information regarding the confirmation.

We hope this helps resolve the situation. In the meantime, if you still need further assistance, please don't hesitate to message us again.

___________________________________

Hello Chris,

Thank you for sharing your experience.

We’re happy to know you received a prompt response when contacting us. Regarding the additional order, we would like to let you know that once an order has entered processing, cancellation options may depend on its status when the request is received.

To help us review your refund request, we have sent you a separate request for further information so we can locate your order and investigate further. Please check your inbox whenever you have a moment.

Warm regards,
Sophie from MosqiShock

Bedømt til 4 ud af 5 stjerner

I wanted to return the mosqishock bug…

I wanted to return the mosqishock bug zapper as the package was damaged during shipping. I contacted their customer service by phone and then email. The customer service reps were fantastic and were able to offer a 70% refund and allowed me to keep the product and not have to pay for return shipping. That was a reasonable solution for my concerns. My only concern was during the ordering it wasnt clear that the funds were in US dollars. Thats the reasion for 4 stars. Thanks. GW

8. august 2026
Uopfordret anmeldelse
Mosqishock-logo

Besvarelse fra Mosqishock

Hello Gerald,

We’re grateful for your feedback!

We’re glad our customer service team was able to work with you towards a solution. We also appreciate you highlighting your experience with the currency information during ordering; for reference, the applicable currency and order details are shown before the purchase is completed.

We’re pleased to have been able to assist you and we hope to have the pleasure of assisting you again in the future.

Best regards,
Sophie from MosqiShock

Bedømt til 3 ud af 5 stjerner

Hice un pedido duplicado por error

Hice un pedido duplicado por error, y me dijeron que me enviarían un enlace para devolver uno de los artículos. Sigo esperando para su devolución.

6. juli 2026
Uopfordret anmeldelse
Mosqishock-logo

Besvarelse fra Mosqishock

Hola,

Gracias por informarnos sobre este asunto.

Le aseguramos que todos los casos se gestionan de acuerdo con nuestra política de devoluciones, incluidas las condiciones aplicables, que puede consultar en nuestro sitio web.

Para ayudarnos a revisar su pedido y guiarle en los siguientes pasos, nos hemos puesto en contacto con usted a través de Trustpilot y le hemos solicitado información adicional. Por favor, respóndanos cuando le sea posible.

Saludos cordiales,
Sophie de MosqiShock

Bedømt til 1 ud af 5 stjerner

Buyer BEWARE

Buyer BEWARE! I purchased a 4-count pack of mosquito lamps and the company surreptitiously added warranties and fees I did not agree to. I was shocked to see the cost was almost $150. I immediately called customer service to cancel my order. Customer service advised I could not cancel my order and to simply return it to sender once the package was delivered. After the package was delivered, I called customer service again to inquire about a return address label, I was advised they would not provide me with a label, adding that I would have to cover the cost to return it. Okay, no problem, I paid to have it returned to sender, only to be told the address was their "old" address and therefore they could not issue a refund. They blow a lot of smoke in mirrors and lie by omission. Poor customer service and misleading information. Do not recommend!

Attention response below; what resolution was reached? I sent your product back to the return address on the shipping label, within the 30 day period and have not been refunded. You kept your product and my money.

26. juli 2026
Uopfordret anmeldelse
Mosqishock-logo

Besvarelse fra Mosqishock

Hello Jessica,

Thank you for taking the time to share your feedback.

We’d like to clarify that add-ons, warranties, and other optional offers are only included when selected and confirmed during checkout. Further, once an order has entered processing, cancellation options may be limited; however, we would like to assure you returns and refunds are handled in accordance with our Return Policy, including the applicable return conditions available on our website.

After reviewing your order details and previous communication with our team, we are glad to confirm that a resolution has been reached regarding your case. We remain available for you should you need any further assistance, please feel free to message us.

Kind regards,
Sophie from MosqiShock

Bedømt til 1 ud af 5 stjerner

I sat outside with the mosquishock for…

I sat outside with the mosquishock for about 15 min and I killed at least 30 mosquitoes . The mosquishock was on the table beside me and killed zero. I did the same the next evening and the same thing happened.

3. juli 2026
Uopfordret anmeldelse
Mosqishock-logo

Besvarelse fra Mosqishock

Hello Bob,

Thank you for sharing your experience with MosqiShock.

We understand that the product didn't meet your expectations; however, we are glad to confirm that a resolution has already been reached through a refund.

If there is anything else we can assist you with, please feel free to contact our support team at support@mosqishock.com.

Best regards,
Sophie from MosqiShock

Bedømt til 3 ud af 5 stjerner

I completed the online order not being… fully aware my purchase was in US Dollars

I completed the online order not being aware the purchase was in US Dollars until I received notification from my Visa card people. Through out the process of my order on line I did not see anything indicating/suggesting this was a US Dollar purchase! Even my subsequent review or the order summary did not indicate my order was a US Dollar purchase. I would not have placed the order had I known

22. juni 2026
Uopfordret anmeldelse
Mosqishock-logo

Besvarelse fra Mosqishock

UPDATE:

Hello Bob,

Thank you for the information.

We have located your order and our team has assigned an agent to your case, and they will follow up with you shortly regarding your request.

We appreciate the opportunity to assist you further.

______________________________

Hello Bob,

Thank you for sharing your feedback.

For clarity, any charges, including currency, which depends on the region the order is placed from, are displayed before an order is finalized.

We would appreciate the opportunity to review the details of your order further, so we have sent you a separate request for additional information.

Please check your inbox whenever you have a moment.

Kind regards,
Sophie from MosqiShock

Bedømt til 1 ud af 5 stjerner

This is the worst customer experience I…

This is the worst customer experience I have ever had. I ordered multiple zappers with expedited shipping. Over 3 weeks later, I have not received my order. Tracking showed the order out for delivery where I live, then 2 days tracking showed it being undeliverable and being returned to shipper. I traded a few messages with support, and then they went silent. I asked them to cancel the order and give me a full refund. Have not heard from them in 3 days. Do NOT buy from them!

22. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

After 2 full weeks - no shipping information. When it arrived, it does absolutely nothing. Scam!!!

After 2 full weeks, I have not received shipping confirmation or tracking information. Several attempts to customer service just result in the same saying the order has been dispatched.
EDIT: July 1, 2026
So they finally arrived although I was never provided with any shipping or tracking information, they just kind of showed up.
I tried one out tonight and it was absolute garbage. I got eaten by mosquitoes and this lamp did not catch a single one. Returning.

1. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

SCAM

SCAM! Overcharged my credit card. Never sent tracking #. Don't answer phone. Didn't receive product. SCAM!

2. juni 2026
Uopfordret anmeldelse
Mosqishock-logo

Besvarelse fra Mosqishock

Hello Willard,

Thank you for sharing this with us.

Please note that the total amount charged depends on the quantity of products selected during checkout. With that in mind, we would like the opportunity to review your case and understand what happened.

As we were unable to locate your order based on the information provided in the review alone, we have sent you a separate email requesting a few additional details.

Please take a moment to check your inbox so we can assist you as quickly as possible.

Kind regards,
Sophie from MosqiShock

Bedømt til 1 ud af 5 stjerner

Ware bezahlt,aber keine Lieferung erhalten

Bestellbestätigung erhalten,aber keine Versandbestätigung oder Trackingnummer bekommen.Angegebene Kontaktemailadresse
nicht erreichbar oder nicht existent.
Warte sei bald 4 Wochen auf die Ware,
Wahrscheinlich ist mein Geld weg.VORSICHT!

20. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

FAKE REVIEWS

FAKE REVIEWS! Caution when buying. Just make a search before buy. I was investigating and found out that they are lying about checked reviews as most of web site as preaching for.
Didn´t test the product, so not sure if works or not but based on what I saw, don´t need to test it to found out that is just another gadget for your home that will be left aside in a week

27. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Fake Trustpilot 4.7 rating. Fake 70% off

Saw an ad on YouTube Mosqishock. Website Says 4.7 review on TrustPilot with a bunch of "verified" fake reviews, but this is a lie as this is the first one. Also website says 70% off. Their 70% off prices are more than double Amazon prices. This product is so new, even Amazon does not have reviews yet. Lies, Lies and more Lies. Then they have a grid saying theirs kills mosquitoes and the competing ones don't kill them?? Bug zapper have been around for a long time.

16. maj 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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