It's like if the devil owned a company and employed like-minded people. Really nasty and unhelpful people. Very rude. For a supposed solicitors company, they don't do any research and due diliegence.... Se mere
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It's like if the devil owned a company and employed like-minded people. Really nasty and unhelpful people. Very rude. For a supposed solicitors company, they don't do any research and due diliegence.... Se mere
Virksomheden har svaret
Just had a call off a guy called Jake and he was the most understanding caring person I have ever spoken to. Set up a direct debit to clear my debt and feel so much better 😌 I wish everybody on the o... Se mere
Disgraceful company, very poor service, they treat customers appallingly and as per many other reviews only want to go down the CCJ route. They have no empathy or understanding to your situation . Ev... Se mere
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I spoke to an agent in July regarding setting up a payment plan for an account. I was given up to the 3rd of August to call and make a payment. When I called on that day to make a payment, I was tol... Se mere
Virksomheden har svaret
Mortimer Clarke Solicitors is a specialist litigation law firm, providing litigation services to its clients. Mortimer Clarke Solicitors was established in 2007. We employ over 100 staff at our office in Worthing, West Sussex. We are authorised and regulated by the Solicitors Regulation Authority and the Financial Conduct Authority. We are part of the Cabot Credit Management Group and fall under the Group membership of the Credit Services Association. We operate to the highest regulatory standards and take exceptional pride in the way we work. We understand that dealing with finances can be daunting and stressful. Your wellbeing is our priority and we aim to provide the highest standard of service possible.
PO Box 130, NE24 9FA, Blyth , Storbritannien
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Company keeps pestering me on debt, I am paying monthly standing order and I’m still getting threatening letters and emails, but quick enough to ring multiple numbers but can not answer emails? I have proof and this company is just shocking. Luckily I will be paying it all off Jan and I will not hear from these again!

Besvarelse fra Mortimer Clarke Solicitors
Scammers avoid like the plague !! Keep emailing to say activate account Reported to police !!!! See all reviews !!!

Besvarelse fra Mortimer Clarke Solicitors
Avoid like the plague, agents will swear at you and even when formally complaining they will still gaslight you in to saying it didn't happen.
Record all calls and inform them of such before speaking with these mis informants.
Edit: Have reached out to them regarding their trust pilot response and still unresolved.

Besvarelse fra Mortimer Clarke Solicitors
Contacted them after receiving a CCJ that shouldn’t have been issued due to me complying with them but due to administrative error it went unread. After an investigation and review, they have offered me compensation for my troubles and applying to the courts for the CCJ to be set aside. Wasn’t expecting any of that after reading all these reviews but they get a 5 star from me! Thank you.

Besvarelse fra Mortimer Clarke Solicitors
Stay away from them They are not professional firm acting like scammers will be reporting to SRA already reported by lots of people. After 6 years of my default account they are still threatening me for ccj which is obviously they can’t force you by law after 6 years and I was victim of fraud it’s really disgusting shame on this firm

Besvarelse fra Mortimer Clarke Solicitors
Received a letter, saying my debt was sold to mortimer clarke. No clue why people say they're rude, etc on the phone?
Spoke to a nice lady called Genia i think was her name.
Spoke to me w/ respect, etc. Explained it all.
Edit; had to cancel my direct debit, spoke to josh and sorted. kind and polite as well.

Besvarelse fra Mortimer Clarke Solicitors
Scanners! Thieves, they never will pay you. After winning the case they get your money and never replies phones or e mails

Besvarelse fra Mortimer Clarke Solicitors
absolutely disgusting. tried to force me into a payment and man that i CLEARLY cannot afford. still haven’t set one up. honestly DISGUSTING. cannot stress enough how bad they are. i’m appalled honestly. VILE people

Besvarelse fra Mortimer Clarke Solicitors
I honestly don't know how their staff manage to sleep at night. I dealt with Mortimer and Clarke solicitors about a year ago. Was spoken to like absolute trash, and told nothing but lies. For example, they said they had a Ccj granted against me. I believed them. They said I hadn't made a defence against the CCJ and that my defence wouldn't stand up anyway. Then they changed tacked and tried to make a payment plan. Advised me not to take out more debt to pay their debt. How considerate of them. So they treat me like trash for not being able to pay, intimidate me to pay so I get more debt. Then basically call me a fool for taking out more debt to pay theirs. Even though they claimed to have a CCJ against me. On top of that they claim to update my credit file as paid, but didn't.

Besvarelse fra Mortimer Clarke Solicitors
First line of defence always sound helpful but do absolutely nothing to resolve a situation. Had a payment plan in place, token payment due to bad situation then stole hundreds of pounds out of my bank account, unauthorised and won't give it me back leaving me with 12.00 in my bank, been authorised to refund they say, but still not given it me back. Fobbed off by 3 call handlers. This is going to the ombudsman as I had to cancel all my DDs, had charges for unpaid DDs and had to borrow money for food. Don't even know how this can be legal??!!

Besvarelse fra Mortimer Clarke Solicitors
Send threatening letters with no info on them and emails with attached docs that you need to log in to see. I cannot log in as the required info is vague and confusing. I also cannot log into the website, and no one replies to my emails. What am I supposed to do? I think a complaint to the Financial Ombudsman is next, as such behaviour towards 'customers' is amateur, lax and not acceptable for an organisation supposedly controlled by the Financial Conduct Authority and Solicitors Regulation Authority.

Besvarelse fra Mortimer Clarke Solicitors
These people are looking after a debt of my partners which his wife unfortunately caused when they were together, I must say, although it is something beyond our control as it is a marital thing Mortimer Clark are being really fair with us.

Besvarelse fra Mortimer Clarke Solicitors
Just like Cabot they are the scum of the earth !!!
Following my wife’s very sudden death I experienced severe mental health problems and could not deal with life at all.
I lost my business and struggled financially.
Cabot started to harass me with phone calls and emails for debts they had allegedly purchased !!!!
13 years later they are still harassing me and so are their solicitors.
Luckily a good friend has recently agreed to fund a legal battle against both pond life companies.
I can’t wait to get justice against both companies and their revolting staff !!

Besvarelse fra Mortimer Clarke Solicitors
After a year of trying to set-up a payment plan with them they still refuse to do so. They keep threatening to issue a CCJ, make me unemployed, and harass via email and postal mail.
I have asked repeatedly to speak to someone that is legally trained at the company, they are not customer facing apparently.
They claim be to be solicitors, but cannot provide any evidence of this. The only solicitor registered is 'Sandra Isabel BAYNE' who has a habit of reading my e-mails but never replies.
As all the reviews below say, they are about as useless as a England football manager.

Besvarelse fra Mortimer Clarke Solicitors
They are awful. They repeatedly hounded me when I had just left hospital, giving me a complete nervous breakdown. Said they had been round to my address with paperwork for me to sign. I explained that I received no paperwork (as I was in hospital). They lady on the phone would not explain what's in the paperwork and claimed it was sensitive. The mistake she made was to ask me for my details- to which I responded; "I thought you had them, which is why you are constantly contacting me" I hung up and blocked the number but unfortunately it's now becoming boarderline harassment as the keep ringing on different numbers. They took out 3 separate payments which my bank stopped fortunately. Are these people regulated? The methods they use are hostile and unacceptable.

Besvarelse fra Mortimer Clarke Solicitors
Any 5 star review on here is a lie.
They are thieves pretending to be solicitors.
Do not answer there calls and definitely don’t give them any money.
They need closing down asap.

Besvarelse fra Mortimer Clarke Solicitors
Absolute shockers to deal with . Every letter is a CCJ threat . No empathy whatsoever . Threat after threat . Avoid Cabot and them at all costs. I’ve sent my report and all their correspondence to the FCA and Financial ombudsman to deal with it .

Besvarelse fra Mortimer Clarke Solicitors
These people are pure monsters. They have harassed and threatened me for 3 years for a debt that has nothing to do with me. Even after requesting documentation and proof, which they never sent - it goes on and on and on. Their game plan is to threatened CC judgement, and for a relatively small alleged debt, say under £300.00, most people will realise that it will cost considerably more to contest it, so will pay up. Illegal, nasty and pre-calculated fraud, although under a shroud of legality. I have recently had a stroke and am not a well man and could do without this. I will never ever pay them a penny and will instruct my solicitors to fight it if they go to court, regardless of cost, on principal. Horrible, pathetic scamsters, with a very thin vaneer of civility.

Besvarelse fra Mortimer Clarke Solicitors
Most insensitive and unempathetic agents - need training.
They are more concerned about their client's debt and their fees of course. When speaking to a vulnerable, sick individual, they forget humanity and ask very insensitive, insulting questions. Staff need training in dealing with human beings. I bet call callers are on commissions. Selfish greedy solicitors who need reporting!

Besvarelse fra Mortimer Clarke Solicitors
I recently had the misfortune of dealing with Mortimer Clarke Solicitors (MC) in relation to a CCJ obtained against me by their client, Cabot Financial (Europe) Ltd. Throughout the process, I found MC's conduct to be unprofessional, unethical, and lacking in transparency.
Despite repeated requests, MC failed to provide crucial documentation, such as a valid Deed of Assignment, which would prove their client's legal right to pursue the debt. This lack of transparency raises serious questions about the legitimacy of the debt and the CCJ.
Furthermore, I discovered that the address used to serve the CCJ was deliberately changed to my old address, even though my current address was known to MC and their client. This underhanded tactic denied me the opportunity to defend myself and resulted in a judgment being entered against me without my knowledge.
When I attempted to raise these concerns with MC, I was met with aggressive, bullying, and threatening behaviour. They consistently failed to address the substantive issues and instead resorted to dismissive and evasive tactics.
It is clear that Mortimer Clarke Solicitors has little regard for the rights of individuals and is more concerned with hiding behind their client, even if it means engaging in unethical and potentially fraudulent practices.
I strongly advise anyone dealing with Mortimer Clarke Solicitors to be cautious and to thoroughly document all interactions. If you are not satisfied with their conduct or believe that they have acted unethically, do not hesitate to file a complaint with the Solicitors Regulation Authority (SRA).
The SRA has the power to investigate and sanction solicitors who breach their professional obligations. In serious cases, the SRA can impose fines, suspend or even strike off solicitors from the Roll, preventing them from practicing law.
It is crucial that we hold firms like Mortimer Clarke Solicitors accountable for their actions and demand the highest standards of professionalism, integrity, and transparency from those entrusted with upholding the law.
Do not be intimidated by their tactics. Stand up for your rights and take action to ensure that unethical practices are exposed and addressed.
Note: This review is based on my personal experience and opinion.
*** Update ***
Ignore the message below. Mortimer Clarke are continuing their non-responsiveness and the message left by Hannah below is purely for PR purposes. If they really wanted to help, they would not need to cause suffering.

Besvarelse fra Mortimer Clarke Solicitors
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