Mortgage Bureau Anmeldelser 

Decided to try Mortgage Bureau ("MB") as we've always stuck with the same brokers and MB were recommended by the David Wilson Homes. We were then passed to an advisor who at first seemed to be keen to get the ball rolling and help us get the right deal. We currently have a port over mortgage and just needed a further top up mortgage for the new home.

The advisor arranged took all the necessary details and then prior to our scheduled meeting, advised me that our current mortgage provider would not give us the mortgage we needed and we're around 40k short. We felt this was odd given 1. We are already a customer and 2. The mortgage needed was less than 4x our combined salaries total.

He then recommended another mortgage but this would mean we would be hit by the early payment charge. As we felt we had no choice we proceeded and then came the mortgage meeting. We discussed the above and then proceeded to protection cover I.e life insurance, etc. After giving us all the bells and whistles he advised us of an absurd sum of roughly £560 per month. This threw us as precious covers arranged through our usual brokers costs around the £100 mark. Some of the cover quoted were not relevant to the work my wife and I do.

By chance our usual brokers called and we decided to check the position with them and they were able to secure a mortgage offer with our current provider contrary to MB's advisors advice and cover came in at the fraction of the cost and was relevant to our needs.

I cancelled the instructions with MB and advised them why I had cancelled and why we were returning to our previous brokers. In short, the advisor was clearly not acting in our interests. He attempted to move us from our current provider and incur a early repayment charge as it was evident that the new mortgage recommended by him would net him a higher commission. There is also the ridiculous quote of the protection cover. He did not listen to our needs after having been told about the extensive cover provided by work.

All in all, I will avoid the company at all costs. Even when I advised them of my concerns they simply closed the case without a formal response to assure me they were acting in our interests.

We’ve been using Mortgage Bureau for nearly a decade now and wouldn’t trust anyone else. Got so used to Daniel being mega efficient that I stupidly thought the whole house buying process would be! Nothing was ever too much of an effort for Dan and he did everything with that inimitable Brummy charm, even when I was making him crunch numbers at 5pm on a Friday. Highly recommend.

From the very start of the process Mortgage Bureau were professional, easy to talk to, reassuring and knew the products that were available to me as a self employed applicant. Dan and Jade were both efficient and very helpful . They say that moving house is one of the most stressful things you will ever do, but using mortgage bureau took a lot of that stress away. On a new build with a 6 week completion target Jade managed to speed up the lenders process to make sure that I could hit that target. Thanks guys!

This was our second time using Mortgage Bureau, we were given Alexander Owen to manage our application. He was fantastic from start to finish. He is a really good communicator in all forms and I would throughly recommend Alexander to all future customers to Mortgage Bureau.
He definitely understood our position and worked diligently to get us the right deal in this unstable market. Thanks to Thomas in the Mortgage offer team for his reassuring updates.

Can’t recommend highly enough!! Jade and Daniel were absolutely amazing, particularly as I was a bit worried - They made me feel at ease throughout the whole process and were really informative. Would always use mortgage bureaux ☺️

Mortgage Bureau was fantastic for our remortgage. The team was professional, knowledgeable, and helpful throughout. Everything went smoothly. Highly recommended.

Amazing exhibition of professionalism. Fantastic communication and delivery of great services.

This is a second time I have used Mortgage Bureau and can't fault them. This time I needed to remortgage our house as the current one is expiring soon. All the team are amazing and very helpful thanks to Georgia H and B, Keiron. All are highly experienced and knowledgeable.

Jade was great and kept us informed throughout the process. This is the second time we have used MB and will continue to work with their professional service in the future

If there was a possible problem with my remortgage it materialised... started in November 2022, completed today (29th Feb 24)

Mortgage Bureau were the only consistent light of hope in the whole farcical process

Clear, helpful advice and instructions, not to mention the understanding when I fell apart on the phone after more bad news

Special mention to Andrew O'Toole who did exactly what he said he would at every step of the process even if it was only to very apologetically ring to say the lender hadn't got back to him as promised

I'll be back once the fixed rate expires

The service is very good. Very recommended.

All the team at Mortgage Bureau from Magen, Danial, & Jade were very helpful and forthcoming in educating and responding to our queries. Walked us through the process very smoothly. Highly experienced and knowledgeable. Surely recommended.

Superb

Very happy with the service. Big Thanks to my mortgage advisor Daniel P. Shepherd and Jade Stein

Trust and recommend Mortgage Bureau. They have been so helpful from finding the best mortgage to seeing me through to completetion stage. Recently spoken to Evie who has been great :)

We have received a full support with our mortgage application, which is quite specific. Richard and Jade are very helpful at all times, and updates are sent on regular basis, what is very much appreciated as this was very first mortgage application. This is very important in stressful times.

We have a unique profile as first time buyers and the team was very patient in working through our nuances. Very professional, excellent communication throughout. Really pleased with the transparent process.

I've used Mortgage Bureau on a few occasions now and always had excellent advice and service. Massive thanks to Andrew O'Toole for his recent help and assistance in securing us a great mortgage deal!

This is a second time we have used Mortgage Bureau and can't fault them. This time we needed to remortgage our house as the current one is expiring soon. Nicholas was very helpful, always available if we had any questions and found us great offer which was approved and all done within 3 weeks from initial meeting.

First we spoke with Brad and then Emma was looking after our mortgage offer,from the first appointment till our mortgage offer it took less then 2 weeks,everybody we spoke with is very professional and helpful,our experience with mortgage bureau is excellent,Thanks

Greta experience with Emma keeping me in contact with how my mortgage offer is coming along!