I have tried to cancel my Morningstar Australia subscription and have been met with obstacles at every turn. There is no cancellation option in my account. The platform’s bot will not answer... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From my experience over last 16 months on ASX trading shares i have come to the conclusion this is definitely one of the most corrupted and deceptive tools on the internet ZERO creditably Lost thou... Se mere
Virksomheden har svaret
Poor fact sheet and product risk transparency e.g. if filtering on global fixed interest products, in most cases cannot see in what countries the “global” bonds are issued and the denominated currency... Se mere
Virksomheden har svaret
The reviews of individual stocks, funds and ETFs are good. Their suggestions for investing are so-so, touting a good dividend payor who hasn't increased its divdend in years! But the real problem is... Se mere
Virksomheden har svaret
1,6
Dårlig
135 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Extremely frustrating cancellation experience
I have tried to cancel my Morningstar Australia subscription and have been met with obstacles at every turn.
There is no cancellation option in my account. The platform’s bot will not answer my cancellation request. When I call, I cannot get through because they are “experiencing a high volume of calls”.
Instead of providing a straightforward way to cancel, I am directed to what appears to be a marketing or retention team to try to talk me out of leaving. I do not want a sales discussion. I want my subscription cancelled.
A paid subscription service should make cancellation clear, accessible and easy to complete. Having to chase someone simply to stop a subscription is unacceptable and shows very little respect for customers’ time or decisions.
This experience has seriously damaged my trust in Morningstar. I would not recommend subscribing unless you are prepared for a frustrating struggle when you want to leave.
12. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Morningstar
Thank you for getting in touch and letting us know about the issues you’ve experienced with our support. We’re genuinely sorry to hear that your expectations weren’t met, and we understand how frustrating this must have been.
Providing excellent support is a top priority for us, and we clearly didn’t meet that standard on this occasion. We’re working hard to ensure our team is better prepared to assist you in the future.
If there’s anything we can do to put this right, please don’t hesitate to contact us at help.au@morningstar.com or give us a call on +61 1800 034 455. We really appreciate your patience as we work to improve.
Thanks again for bringing this to our attention.
Regards,
Morningstar
From my experience over last 16 months trading shares on ASX
From my experience over last 16 months on ASX trading shares i have come to the conclusion this is definitely one of the most corrupted and deceptive tools on the internet ZERO creditably Lost thousands by trusting them Keep away!! PURE RUBBISH 0/10
6. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at help.au@morningstar.com or give us a call on +61 1800 034 455.
Thanks again for helping us improve!
Regards,
Morningstar
I appreciated the way Genetspring…
I appreciated the way Genetspring communicated with me when I needed assistance. Having clear information made the situation easier for me to understand.
29. juli 2026
Uopfordret anmeldelse
Can't even update my portfolios manually anymore
Can't even update my portfolios manually anymore after multiple tried on multiple devices which is plain outright unacceptable. Auto sync hasn't been working for over a year though the same broker syncs with other consolidating site!
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com or give us a call on +1 312 424-4288.
Thanks again for helping us improve!
Regards,
Morningstar
I have used Morningstar.com for years
I have used Morningstar.com for years, but recently they have stopped showing all the holdings of several funds, especially closed-end funds and maybe some ETFs. I think investors need to see all the holdings.
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com or give us a call on +1 312 424-4288.
Thanks again for helping us improve!
Regards,
Morningstar
Beware of signing up for 7 days trial
Beware of signing up for 7 days trial. I tried that and after a couple of minutes I tried to cancel it. It was not easy - I thought I finally cancelled it. But I was charged May 19th. I replied on the email and it is not monitored. Gave me an email to contact . It came undelivered. I called at (866) 229-9449. They claim they will refund. Well they did not refund instead charged my card again. With the undelivered email which is indicative of cutting departments I think this company is desperate for minute amount of money. Be careful.
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra Morningstar
Thanks for reaching out and letting us know about the issues you've experienced with our support. We're very sorry to hear that your expectations weren't met, and we completely understand how frustrating this can be.
Providing excellent support is very important to us, and it’s clear we’ve fallen short in this instance. We’re working hard to ensure our team is better equipped to assist you moving forward.
If there’s anything we can do to make this right, please don’t hesitate to get in touch at joe@morningstar.com or give us a call on +1 312 424-4288. We’re here to help and appreciate your patience as we improve.
Thanks again for bringing this to our attention.
Regards,
Morningstar
Morningstar has great data but the apps…
Morningstar has great data but the apps are just OK
5. november 2025
Uopfordret anmeldelse
Besvarelse fra Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com or give us a call on +1 312 424-4288.
Thanks again for helping us improve!
Regards,
Morningstar
Mac Folks: READ THIS REVIEW
If you're a Morningstar fan using Safari on a Mac, then BUYER BEWARE! Sure you could switch to Google Chrome, but maybe you're like me and feel that Safari is safer.
Safari may be "safer" for privacy and security reasons, but if the data you're getting from Morningstar is completely INACCURATE then you're not safe at all!
I apologize for the length of this review but the situation I'm about to reveal IS very nuanced. If I could attach a screenshot it would be so much easier but I don't see a way to do that so I'm going to try to tell you how to best replicate the situation I'm describing.
I learned this the hard way: I used Morningstar stats to make my buying and selling decisions which I then executed on the Vanguard website; only later to discover the errors. Some costly. My own fault, for sure. But I was relying on paid-for data from a reputable company.
Keep in mind my specifics as you read along in the event your situation may be different.
I use the most up-to-date version of Safari on a bought-new, one-year old MacBook Air. (I can't speak to the mobile app.)
Try this experiment to see if you may have fallen victim to any of these INACCURATE DATA situations....
1. On Morningstar's website set up a few Watchlists with a variety of STOCKS from different industries. Because mutual funds and ETFs are less volatile, use only stocks for this experiment. (The more securities you add the better chance you will have to discover what inaccuracies I'm referring to.)
2. SAVE a "view" which includes a MINIMUM of THESE SIX CATEGORIES within your customizable columns:
A.) PREVIOUS CLOSE
B.) OPEN PRICE
C.) ONE DAY LOW
D.) ONE DAY HIGH
E.) LAST PRICE
F.) DAY CHANGE %
3. Log in the next morning and take a look. Look closely because it's easy to miss if you have a lot of securities included. What are you looking for? It's subtle, until you begin to recognize its horrifying frequency.
4. Look for stocks that show a POSITIVE % change for the day when the PREVIOUS CLOSE stated is actually HIGHER than the LAST PRICE stated. And vice-versa. Look for securities which show a NEGATIVE % change for the day when the PREVIOUS CLOSE stated is LOWER than the LAST PRICE.
5. And it's not just those two examples, if you look closely and actually do the math. Those are just the obvious ones, but there are more. Oh yes, there are more...
For example, you may see a stock showing a POSITIVE 5% change so far today when the PREVIOUS CLOSE for said stock was $123, but it's LAST PRICE states: $123.04. Yes, that's a POSITIVE % change, but it's nowhere close to being accurate! Likewise, for the negative. A stock showing a NEGATIVE 2.2% change may have a PREVIOUS CLOSE of $123, but it's LAST PRICE states: $81. Again, these are harder to notice until you begin looking for them, as I did.
6. Check for this over a period of a few days/ weeks using the same terms I've outlined and I guarantee you will begin to spot these types of inaccuracies. In fact, you will be SHOCKED to discover how often it happens. Unfortunately, while there are consistently inaccuracies under this scenario, the inaccuracies themselves are inconsistent.
I have at least a dozen WATCHLISTS established on Morningstar with anywhere from 20- 45 securities on each and this situation happens to me EVERY SINGLE DAY. I can no longer trust them for data. And I can't predict where the inaccurate data will be from one day to the next.
And before you start to think I'm just some cranky lady out to write a bad review, consider this...
7) Since at LEAST October of 2025 (and this is March 2026) I have been emailing Morningstar with screenshots (date and time-stamped, of course) pointing out these issues. In the beginning, I was repeatedly told: refresh your screen; log out and log back in; clear your cache and cookies, until I went postal on them, claiming no one was listening to me.
Some time in January I got aligned with a particular person who began telling me they were working on it. Weeks passed, so I sent another email. The follow-up said: We're working on it.
I have since sent at LEAST another dozen emails with screenshots supporting my claims only to be told the same thing each time. So.... I HAVE tried to work things out with them. I have demanded a refund for my last subscription which I only renewed in December because I had reason to believe I was finally being taken seriously. As of today, March 11, 2026, they are still telling me they are working on it and expect to have it fixed "by the end of the week."
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com or give us a call on +1 312 424-4288.
Thanks again for helping us improve!
Regards,
Morningstar
I have been a premium member for years…
I have been a premium member for years and this is my last year finishing in November.
They just changed the layout of the website it jumps around using it on an iPhone.
Why would you make it less user friendly.
I
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at help.au@morningstar.com or give us a call on 1800 03 44 55.
Thanks again for helping us improve!
Regards,
Morningstar
Setting up Morningstar portfolio
Tried to help friend set up portfolio on new platform. Not at all intuitive and very difficult to understand way too many options. The old legacy platform which I have is so much easier to use and gives us retail investors all the data we need easily accessible. Unfortunately Morningstar is only focused on a product for the professional sophisticated investor. I can no longer recommend Morningstar as a valuable tool to friends who are retail investors. If Morningstar was smart they would offer 2 products ….with the new platform being the product for a very seasoned and or investment professional. A product similar to the legacy platform for the average retail investor. Need to hire a marketing director who understands the entire investor marketplace and invest in some focus groups!
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com or give us a call on +1 312 424-4288.
Thanks again for helping us improve!
Regards,
Morningstar
PEGGIORATO RISPETTO AL PASSATO
Il sito è peggiorato in modo drammatico, ormai le informazioni su fondi e ETF sono ridotte al lumicino, la ricerca è complicatissima, la maggior parte dei prodotti non è coperta dagli analisti. Peccato, un tempo era il TOP!
18. januar 2026
Uopfordret anmeldelse
Besvarelse fra Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at retail-intl-feedback@morningstar.com
Thanks again for helping us improve!
Regards,
Morningstar
a ridatece il vecchio morningstar perchè il nuovo è una schifezza
a ridatece il vecchio morningstar
24. december 2025
Uopfordret anmeldelse
Besvarelse fra Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at retail-intl-feedback@morningstar.com
Thanks again for helping us improve!
Regards,
Morningstar
Mixed review - poor website performance
The reviews of individual stocks, funds and ETFs are good. Their suggestions for investing are so-so, touting a good dividend payor who hasn't increased its divdend in years! But the real problem is function of their website -too often slow as molasses, some parts not working or providing very incomplete data. They badly need to upgrade or change their provider.
31. december 2025
Uopfordret anmeldelse
Besvarelse fra Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com or give us a call on +1 312 424-4288.
Thanks again for helping us improve!
Regards,
Morningstar
Simply the best data provider
Simply the best data provider and client portfolio management tools. More features, more innovations, and great integration. Also, no one in the business has a better trained staff. ALL for a very fair price.
3. november 2025
Uopfordret anmeldelse
Scammer published article about clone website Researchvision.com on Morningstar website
Can't trust their published article as a scammer published a clone company website of Research Vision Limited. Which was confirmed as a scam by their owners.
Please take responsibility of the lost investment which utilised your Platform to host their article with names of Researchvision.com scam domain.
I have sent you details about the scam over your complaint email. Please share details about the scammer who published the article.
3. november 2025
Uopfordret anmeldelse
Bad and disappointed
Very bad and disappointed. Fair value estimate does not provide any alpha. The portfolio monitoring tool is not working well, especially following introduction of new design.
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com.
Thanks again for helping us improve!
Regards,
Morningstar
A totally frustrated paid subscriber
I have been a paid subscriber for years. Their fund analysis has been my go-to guide for fund purchases. The problem with the company is their website. It is infuriatingly frustrating to use- its portfolio manager is broken over 50% of time when I want to use it. It lags the market by many, many minutes, sometime by hours. It is essentially useless. I had to go to other tools to see my portfolio during the day and see MS portfolio at end of the day! I have been providing my feedback to them but got no response. Today is Sunday, and I went to their site. Guess what? MS Portfolio is down! That is my last straw. I am cancelling.
30. november 2025
Uopfordret anmeldelse
Besvarelse fra Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com or give us a call on +1 312 424-4288.
Thanks again for helping us improve!
Regards,
Morningstar
no such thing as a free trial??
i tried signing up for a 7 day free trial and was directed to a so many hundred dollar annual subscription page
29. november 2025
Uopfordret anmeldelse
Besvarelse fra Morningstar
Thanks for reaching out and letting us know about the issues you've experienced. We're very sorry to hear that your expectations weren't met, and we completely understand how frustrating this can be.
If there’s anything we can do to make this right, please don’t hesitate to get in touch at joe@morningstar.com .
Thanks again for bringing this to our attention.
Regards,
Morningstar
Inutile
Sito diventato totalmente inutile. Non esiste piu' una ricerca per categoria, non si può costruire un portafoglio e molto altro. Il sito è stato semplificato e non fa piu' quello che faceva una volta. Purtroppo è diventato un sito vetrina, poco piu' che pubblicitario e ESG oriented. Addio Morningstar.
15. november 2025
Uopfordret anmeldelse
Besvarelse fra Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at retail-intl-feedback@morningstar.com
Thanks again for helping us improve!
Regards,
Morningstar
I love reading the replies to users who…
I love reading the replies to users who are really angry. It reminds me of the recorded phone responses that users get from banks and other such organisation. The replies always start off with "Thank you for taking the time........" Morningstar - keep up the good work with your responses. AI generated?
1. november 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.