First experience with this company. Ordered the Serta Foam memory mattresses (2). Opened one to see how it works. I didn't like it because, in the middle the mattress stayed sunken in. So I contacted... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Se mere
Virksomheden har svaret
Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Se mere
Virksomheden har svaret
I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Exclusive offers from brands you'll love.
Kontaktoplysninger
1950 Parker Road, Receiving Door 32, 75010, Carrollton, USA
- support@morningsave.com
- morningsave.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Marco from Morning Save reissued an…
Marco from Morning Save reissued an order for my granddaughter! He fixed my problem promptly so the gift would arrive for her trip! I am very grateful . Marco is the best! Thank you….

Besvarelse fra MorningSave
Quality Customer Service
I was impressed with the quick response from Caitlin regarding a question I had about the items I purchased. She kept me updated on my concerns and did not hesitate to assist me.

Besvarelse fra MorningSave
Caitlin was totally awesome with…
Caitlin was totally awesome with helping me with my order. The response time and the communication was absolutely the best I have received from a company in a very long time! It helps to put faith back into companies who really care about their customers. Kudos, Caitlin!

Besvarelse fra MorningSave
damaged item
Had a problem with my order. I ordered 2 items which consists of 2 stakes in each box. One of the stakes did not lit and send a message to morning save. Immediately, Jessica replied and send me my partial refund. When I opened the other box, both stakes liy up but when I put it outside, it did not lit. I thought maybe it just needed to charged as it is solar. Send message to Jessica and she replied right away, and send me my refund without sending the items back. Problem solved. Jessica was on top of it. I thought it is going to be hard to send these items back. The service was awesome and done right away. Very satisfied with the service Jessica had provided.
But will not recommend this item. Jessica was awesome.

Besvarelse fra MorningSave
Caitlin took care of this current issue…
Caitlin took care of this current issue and has taken care of of every past issues she’s the best!!!

Besvarelse fra MorningSave
Quick communication no hassles took…
Quick communication no hassles took care of business and understood the situation completely. Caitlin was a very good rep & obviously an asset to good customer service.

Besvarelse fra MorningSave
I was nervous to have my credit card stored longterm
I was nervous to have my credit card information stored on the MorningSave website (not just them but all businesses on the web),,,,
A simple email to the support request link and a representative "Jessica" was quick to remedy and then reply she had deleted my information
Thank You for the quick response

Besvarelse fra MorningSave
…Prompt Customer Service
I had a question regarding my membership. Jessica responded to me right away. All my concerns were addressed and I feel reassured going forward.

Besvarelse fra MorningSave
Had an issue with one of the items…
Had an issue with one of the items purchased and Caitlyn was very helpful and timely in rectifying the issue.

Besvarelse fra MorningSave
After many attempts to return products…
After many attempts to return products to Morning save, they advised they will not take back open items. Ever if I did return the product which has not been opened. I would have to pay return postage and they would refund my money they wound give me a credit to use at Stores.com

Besvarelse fra MorningSave
Jessica was great
Jessica was great, I gave a brief explanation of my problem and she took care of it right away.
5stars for Morning Save and Jessica

Besvarelse fra MorningSave
Considerate of issues that occurred…
Considerate of issues that occurred during shipping of cart.

Besvarelse fra MorningSave
Misleading return policy
My wife saw an item of a TV show and wanted me to order it. When it arrived it was not what she expected it to be. I repackaged it, unused and requested an RMA to return the product. After several emails back and forth with Caitlin, who was very responsive, I was given the RMA to return the unused product. The problem is that instead of a refund back to my Visa card I was told it would be a refund to stores.com cash. After investigating what that was, it looks like they basically gave me an in-store credit not a refund. I would have to use the money to purchase something else from them or another online vendor. Not only do I need to return an unused product and pay shipping costs, but I am forced to buy from them again.
This looks like, feels like and is most likely a scam. I would hope that this company would make it clear that if you buy it, it’s yours. No refund on returns. There is nothing stating your refund will be in the form of an in-store credit. If there is, it is not stated in plain sight when purchasing online. No buyer beware statement.
My only suggestion to the company would be to make it known that if you buy our products that you cannot return them for a refund on the payment vehicle that you bought it with.
I would not recommend doing business with this company and will let others know as well. I am also, considering reporting this to the BBB for unfair business practices.
I forgot to say that they lost my first order and I had to contact them again to find out where it was. The tracking information given could not be found. Plus I am still waiting on a second item I ordered.
After the companies response, you should raed theri return policy as they want you to. You will never get a refund to your purchase, you will only get a credit to stores.com. As I have stated and if you are reading this, Buyer Beware when dealing with this company. They do not deserve the current rating they have here.

Besvarelse fra MorningSave
Samantha (Mercafalyst)
Samantha , did a wonderful job resolving my order issue. Thank you, Samantha..

Besvarelse fra MorningSave
Wonderful experience.
Caitlin was extremely helpful and responded to my inquiry promptly.

Besvarelse fra MorningSave
Packed with CARE
The Customer service rep did her best to resolve my issue. SAMANTHA is her name and she took the extra step to confirm my replacement order was packed with professional care.

Besvarelse fra MorningSave
I’ve been purchasing from Morning Save…
I’ve been purchasing from Morning Save for many years & have always been thrilled with their product selection, quality & prices. I never had an issue that required me to reach out to customer service until the other day. I can now add customer service to things I love about Morning Save. They resolved my issue immediately! Their quick communication & commitment to customer satisfaction made resolution a breeze. I recommend Morning Save to all my friends & family.

Besvarelse fra MorningSave
Response to site question
I had a general question regarding the MorningSave site. Response time estimate was, I THINK, within 1 business day. Jessica got back to me with an answer within 2 hours!!! Easy Peasy - - THANK YOU JESSICA

Besvarelse fra MorningSave
My contact was with Jessica
My contact was with Jessica. She stayed in contact with me until my question was answered great customer service.
Art D

Besvarelse fra MorningSave
Jessica made this really easy for me
Jessica made this really easy for me. I was so stressed that I would not be able to either get a new item or at best I wanted to be refunded. She is quick and accommodatiang.

Besvarelse fra MorningSave
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







