First experience with this company. Ordered the Serta Foam memory mattresses (2). Opened one to see how it works. I didn't like it because, in the middle the mattress stayed sunken in. So I contacted... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Se mere
Virksomheden har svaret
Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Se mere
Virksomheden har svaret
I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
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Kontaktoplysninger
1950 Parker Road, Receiving Door 32, 75010, Carrollton, USA
- support@morningsave.com
- morningsave.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service!
One item was missing from my order, so I contacted the company. Jessica immediately took care of the problem and sent out the replacement. She's a great example of how customer service should be!

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Samantha was very helpful and followed…
Samantha was very helpful and followed up promptly even though I was not satisfied with the product, she made every attempt to help

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I had a great customer service…
I had a great customer service experience with Caitlin. I received a gift for mothers day from Morningsave from my dad. The products didn't work. I reached out via email and got such a fast response from Caitlin. She did so great and resolved my issue much faster than I expected. I appreciate that so much. Thank you to Caitlin.
Regina

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Ordered a product
Ordered a product , said could add on in one hour if ordering more. Called my daughter to ask if she wanted, she was in a meeting and called back as quickly as she could. It was 85 minutes later, not 60 even tho I tried! But they charged me the additional 9.99 shipping same product to same address , I asked for consideration for 25 minutes and the effort but nope . Plus quite rude

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Amazing Customer Service Experience
I recently worked with Samantha from the Morningsave team, and I was extremely impressed with her support. She responded to my issue very quickly and resolved my case much faster than I expected.
Through the process, Samantha was professional, efficient, and clear in her communication. She understood my concern right away and took immediate action to fix the problem, which made everything easy and stress-free for me.
I really appreciate the excellent service I received. Samantha is a great representative of the Morningsave team, and her quick resolution of my case deserves recognition.

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Jessica provided excellent customer…
Jessica provided excellent customer service on one order, enough to restore my confidence in MorningSave.

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Samantha was quick to respond and took…
Samantha was quick to respond and took care of my issue in a timely manner. Great customer service.

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Jessica was so easy to work with and my…
Jessica was so easy to work with and my replacement is on its way! 😁

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Caitlin consistently demonstrated and…
Caitlin consistently demonstrated and exceptional customer service to my recent compliant. I recently received an order where the items were intended to be in various colors; however, due to a shipping error, I received two items of the same color. Caitlin promptly verified the error and addressed my concerns with immediate action.

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They resolve the problem
They resolve the problem. MorningSave is very reliable and assumed responsibility for their products.

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I love Morningsave for the great deals…
I love Morningsave for the great deals on quality products you can find. It is also a huge comfort to know that any problems I have with an order will be quickly fixed by one of their kind customer service staff like Jessica.

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IMPECCABLE CUSTOMER SERVICE
I had a Customer Service Representative named Samantha who was just WONDERFUL with helping me solve my issue with precise assistance and no hassle...I APPRECIATE YOU!

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I ordered an electric ceramic pet…
I ordered an electric ceramic pet feeder from Morning Save a week or so ago. It came promptly and my husband and I attempted to assemble it, but the parts did not fit as instructed. The filter was way too big to go into the plastic case in which it was to go. So I contacted Morning Save. Caitlyn helped me, asking me for a photo of all of the parts, which we sent, and soon I received notice that my money had been refunded. So, thanks to Caitlyn the issue was resolved. I am just sorry that the parts were incorrect.

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Jennifer was so helpful when I sent an e-mail inquiring about the merhcandise I ordered...
Jennifer was extremely helpful when I emailed about the items I ordered. She responded quickly and assured me that my order had been processed and was on the way. I explained that I had been scammed before, and she kindly reassured me that this was not the case with the company she works for. I truly appreciated her reassurance, professionalism, and the prompt update regarding my order.

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When I had a complaint about a product…
When I had a complaint about a product that I had purchased, Caitlin, from customer service, took the time to work things out. She made my experience better and came up with a good solution. I highly recommend MorningSave.

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I would recommend this site
I would recommend this site. I had a problem and contacted customer support. Samantha was great to deal with. She completely helped me and was quick to reply to my emails and was very efficient. Because of her help replying quickly and resolving my issue fast I would recommend this site to others.

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Problem Solved
Jessica was prompt and very successful at solving my problem. Great customer service!

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Jessica was very swift with her…
Jessica was very swift with her responses and made my return process smooth and quick!!

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Caitlin-at morningsave
Caitlin-at morningsave
Was extremely helpful and made my experience seamless!!!
A pleasure to deal with

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Avoid this place
They charge a monthly fee for a one time price for shipping as much as you want ($9.99) for a one time order. I had never ordered anything from their site so I gave it a shot.
This place is a joke.
I ordered 3 things and value was not there and 1 item I never even received.
I have been going back and forth with customer service on trying to either get a refund for what I bought or a replacement -it is not my fault it didn't reach me and it has been the biggest f'ing run around ever.
First, they said contact DHL and see what they say (I didn't ship it, this should really be on the shipper to do w but whatever). I never get a reply from DHL. So, i go back to customer service and then they say "oh it was transferred to USPS for the actual delivery, go check with them". Again, not my job but ffs I did it because what can I do? And of course they have no info for me except what was in the delivery notes (delivered at porch).
At this point I never expect to get my order and I will just task my bank with getting my money back.
Avoid this place. The prices are so good for a reason - it's cheap junk that has higher priced tags on it and their customer service is a joke.

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Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







