Purchasing was straight forward and we received confirmation of order. Product shown/advertised was the same as product received. Merchandise received in reasonable shipping time. Good quality and wor... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Consiglio vivamente questa azienda per i loro te unici e introvabili da altre parti di sicuro troverete cose davvero uniche difficili da reperire da altre parti come ad esempio lo zisun cha tea cake.... Se mere
Virksomheden har svaret
Incredibly fresh, excellent quality Chinese green teas! I’m in the US and have often ordered tea from Japan, but hadn’t found a place for great green teas in China. For my first order, I chose ten sam... Se mere
Virksomheden har svaret
I ordered 2“ Heat Resistant Glass Tiliang Teapot“; one for myself and another for my sister as a gift and received a package on time as the trucking says. The teapots were well packaged and so cute!... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are passionate about two things: the perfect cup of tea and how to serve it. Born for You, Burn for MoriMa. Feel the fragrance and sweetness of a cup of tea, feel the temperament and character of a set of utensils. These traditional, handmade tea and teaware are as precious as they are rare, which is why they are so highly sought after. And we are proud to be bringing the Authentic Chinese Tea and exquisite tea set experience to the world! Our artisan craftsman train for years to create stunning pieces that you can both use in your everyday life and display as works of art. Each MoriMa piece is lovingly created by hand, ensuring that each piece is truly unique. We believe that tea is the perfect solution to any problem that your day might bring, and that there is no better way to drink that tea than from a authentic kungfu exquisite tea set: it is our mission to ensure that the authentic kungfu exquisite tea set enters the mainstream, and provide more people than ever the opportunity to experience and enjoy drinking their tea from this unique vessel.
Kontaktoplysninger
Anling Rd. 989, Heshan St., Huli Dist., 361015, Xiamen, Kina
- +8605925515696
- contact@morimatea.com
- morimatea.com
Reliable Advertised Merchandise
Purchasing was straight forward and we received confirmation of order. Product shown/advertised was the same as product received. Merchandise received in reasonable shipping time. Good quality and workmanship. So far we have enjoyed using it (tea kettle). Cannot speak to durability as it hasn't been very long, but would be surprised if something negative arrises. Thank you.
2. marts 2026
Besvarelse fra MoriMa Tea
Thank you for your recognition and support. The greatest joy on the entrepreneurial journey is receiving your recognition. Your satisfaction is our greatest motivation. We will continue to work hard to provide you with better service. Please feel free to contact us if you have any questions. Thank you again! 🍵
Heat Resistant Glass Tiliang Teapot
I ordered 2“ Heat Resistant Glass Tiliang Teapot“; one for myself and another for my sister as a gift and received a package on time as the trucking says. The teapots were well packaged and so cute! Can’t wait to use it on my electric stove.
20. januar 2026
Uopfordret anmeldelse
It is a good product
It is a good product, takes long to arrive but it is definitely worth the wait!
27. december 2025
Besvarelse fra MoriMa Tea
Thank you very much for sharing.
And thank you for your valuable feedback; we will continue to work on improving this issue.
Thank you again!
Besvarelse fra MoriMa Tea
Thank you so much for your continued support and trust.
Your satisfaction is the driving force behind our continued efforts.
Thank you again for sharing.
Besvarelse fra MoriMa Tea
It is our honor. You are such a friendly and kind person, which will be a great encouragement to us and give us another guiding light on this path. Thank you!
We look forward to more cooperation in the future.
This fair cup is wonderful
This fair cup is wonderful. It is beautiful and well made. The glass is nice and thick so you don’t burn your fingers (even if you grab it a little too low). The main feature on any fair cup is the spout. This one has a great spout. It pour so delicately and precisely that you won’t spill a drop! This has become one of my favorite fair cups.
25. september 2025
Uopfordret anmeldelse
Besvarelse fra MoriMa Tea
Thank you so much for sharing your detailed experience and positive feedback. This is a great encouragement to us and will also help others better understand the product. Thank you very much.
Product was as advertised and delivery…
Product was as advertised and delivery was nice and quick!
20. maj 2025
Besvarelse fra MoriMa Tea
Thank you very much for your praise of our products! We will continue to work hard to ensure the quality of our products and service level. If you have any questions or suggestions, please feel free to let us know.
Incredible!
My package made its way to me without any scratches. The incredibly helpful customer made this experience a great one. I’d always order again!
17. marts 2025
Besvarelse fra MoriMa Tea
Thank you for your confidence in us, Christin.
This is our greatest encouragement!
We are very honored to serve every tea lover and let them feel the real interesting products.
Looking forward to more cooperation in the future!!!
Very high quality Oolong
Very high quality Oolong. I am impressed with these varieties and the taste is amazing.
7. december 2024
Besvarelse fra MoriMa Tea
Thank you very much for your recognition of our tea. Your satisfaction is our greatest honor! Our teas are carefully selected and prepared, and we are delighted that you are satisfied with our products. If you need any other products or have any questions, please feel free to let us know.
Savor a cup of good tea and feel a true love. We hope you will share the wonderful tea-tasting time with us.
Exceeded expoectations
The look, feel and quality of material of the tea mat exceeded my expectations. I am very pleased.
5. november 2024
Besvarelse fra MoriMa Tea
Since you like this tea mat so much, our efforts and persistence are worth it.
We will continue to share good tea and good things step by step, and promote Chinese tea culture.
Thank you again for your choice and affirmation.
Excellent Tea
Moonlight Beauty Tea is delicately fragrant and smooth. A good buy. Also enjoyed the Ban Mi Dan. Bought a spouted cup - I had anticipated it would be larger than it was, so I won’t be able to use it as planned. Dimensions in the description would be nice. It is, however, a beautiful piece.
2. september 2024
Besvarelse fra MoriMa Tea
Thank you for sharing.
Your detailed review will help more people, thank you.
At the same time, I am sorry that the fairness cup is not as you imagined, because it is a handmade work, we can't achieve 100% standard.
Thank you again!!!
Besvarelse fra MoriMa Tea
Dear Joan, thank you very much for your appreciation and support! Your affirmation is our greatest motivation, and we look forward to meeting you again.
Quick shipping
Quick shipping, excellent products. I will definitely be buying from here again.
31. maj 2024
Besvarelse fra MoriMa Tea
Thank you for your strong support to our store. With your encouragement, we will make more products.
very pleasant Jasmin tea with small…
very pleasant Jasmin tea with small Jasmin flowers in it, never found the flowers before, only the scent.
5. juni 2024
Uopfordret anmeldelse
Besvarelse fra MoriMa Tea
Thank you for your sharing and recognition.
Every cup of tea has been repeatedly tested and tasted by us for more than a dozen times, in order to select a cup of good tea.
At the same time, I am very, very happy that this cup of tea has brought you a happy mood!
OLD ROCK MUD ELECTRIC STOVE
Very happy about my purchase. Stove is really perfect for the best tea ceremony experience. Beautiful and the most important – very silent. Delivery to Norway was also fast. Thank you!
23. april 2024
Besvarelse fra MoriMa Tea
Thank you very much for the compliment, Henrik.
We are extremely honored and deeply gratified by your satisfaction and recognition.
We will continue to uphold the customer first service concept and provide you with better services.
Incredibly fresh
Incredibly fresh, excellent quality Chinese green teas! I’m in the US and have often ordered tea from Japan, but hadn’t found a place for great green teas in China. For my first order, I chose ten samples of spring green teas (clouds and mist, bi lo chun, anji golden tips, purple bamboo etc). They were spectacular. The leaves on the clouds and mist (Lushan Yunwu) were beautiful - long, delicately twisted - and unfurled beautifully in the gaiwan. The bi lo chun had wonderful notes of steamed artichoke. All were extremely fresh - as spring tea should be. Highly recommend!
20. april 2024
Uopfordret anmeldelse
Besvarelse fra MoriMa Tea
Thank you for your recognition and affirmation.
We will share as much authentic Chinese tea and culture as possible.
I hope we can communicate and discuss more if we have the opportunity.
Thanks again!
親切丁寧な対応で安心して買い物ができる店
この度のお取引本当にありがとうございました。
一度目届いた時不備があり問い合わせたら毎日直ぐに返事を下さり、進展状況の連絡や私の拙い英語でも意図を汲み取り素晴らしい対応をして頂きました。最後までとても丁寧で親切な対応をして頂いたこと、改めて深く感謝いたします。またご縁がありましたらよろしくお願いします。
28. marts 2024
Besvarelse fra MoriMa Tea
Dear 浅井,
Thank you very much for your review, your satisfaction is our greatest honor.
We have been committed to providing high-quality and efficient services to every customer.
We are very happy to see your approval of our products and services.
Thank you again for your satisfactory shopping experience and look forward to providing you with more high-quality products and services in the future.
Have a happy life!
Nice product
I like the product, although it could be a little more detail rich; hence only 4 stars. The quality seems well. In my opinion, the product is a little too expensive. However, in the end I am satisfied.
16. december 2023
Besvarelse fra MoriMa Tea
Thank you for your sharing and review.
Your comments are very important to us, it will help us improve our products and provide better services. We are very grateful that you choose to use our products and will continue to work hard to provide you with the best quality.
You have good offers on the web-site…
You have good offers on the web-site (pictures and description). Unfortunately, a lot of information does not mean the quality of service. I ordered the set according to pictures and description, but received less. I will buy necessary to me kettle in other place.
I did not receive any additional offer from your company.
The side-handle pot. Thanks.
Happy New Year!
8. december 2023
Besvarelse fra MoriMa Tea
First of all, thank you for taking the time to review and provide good suggestions.
Sorry for the trouble this has caused you.
At the same time, thank you very much for your support and help to us.
Our colleague John has sent you several emails in a row to let you confirm which teapot you need, and we will give you one for free.
But we haven't been able to get your confirmation. I don't know if the email was blocked by the spam mailbox.
Since our backend staff did not use text to explain clearly, we will bear this mistake.
We not only focus on customer experience, but also service, so we have contacted you repeatedly, but have not received a reply.
If you can tell us, we will arrange to send it to you.
The truth of the tea ceremony spirit gives us sincerity, sincerity in treating others, and sincerity in speaking. We are always learning and perfecting...
"DEC 21:
Hi Valerii,
Thank you for sharing and following up.
First of all, I apologize for the misunderstanding caused by our staff's mistakes.
At the same time, thank you very much for your reminder, which allows us to describe the product more completely without causing misunderstanding.
The kettle and tea stove are purchased separately, so there are 2 kettles and 2 tea stove options.
This time, we will reissue a kettle to you because it was our work error. Do you want a side-handle pot? Or what about the tiliang pot?
Secondly, we attach great importance to customer experience and integrity. This is our fundamental. Don’t worry about that.
Please feel free to contact us if you have any questions.
Best regards,
John"
"DEC 26:
Hello Valerii,
Hope everything goes well for you.
How do you think about it?
Best regards,
John"
The contents of the above two emails were shared with me by colleagues. Because we cannot paste screenshots here, we can only copy the email contents.
We sincerely want to help you solve this matter, but we have not received a response from you.
You can contact us using the live chat tool and we can share the screenshot details with you.
Thank you for following up and sharing.
We will send the side handle pot to you after New Year's Day and provide a tracking number.
Have you received any email from our colleagues?
Thank you for your support and understanding.
Happy New Year and all the best to you!
Thank you for your patience.
The tracking number of the package is LV932582770CN.
Wish you all the best.
Have you received the side handle pot?
How are you?
Hope you had a great weekend.
Have you received the package?
We check the logistics information and it shows that you have signed for the package.
Great for brewing large leaf teas
I loved the teapot; it is great for brewing large leaf teas that don't fit easily into most teapots. I also like the unexpected bit of gold on an otherwise rustic piece. I was sorry that the tea boiler I ordered was out of stock, but I was issued a refund and given a teacup with the teapot.
4. december 2023
Besvarelse fra MoriMa Tea
Thank you very much for your recognition and praise of our products. We will continue to be committed to providing high-quality products and services to meet your needs and expectations.
Have a wonderful New Year and wish you and your family good health and all the best.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.