I cannot say enough good things about Moozi! They are an absolutely awesome casino, and their attention to detail is unmatched. I recently had a problem, and the way their team stepped in and handled... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I cannot say enough good things about Moozi! They are an absolutely awesome casino, and their attention to detail is unmatched. I recently had a problem, and the way their team stepped in and handled... Se mere
Virksomheden har svaret
I had so much fun here when I first signed up it was so much thrill associated with the winnings along with the patterns of the slots!  Unfortunately that moment only lasted one time every time I go... Se mere
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Always always always have the best experience playing and redemptions! Customer support is the best, Emily always goes out of her way to help! Everyone on support team is kind and quick to respond. Re... Se mere
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Customer service has always been good to me, I was graciously bumped up to Diamond out of no where from silver, increasing my daily bonus from .30 cents to 2 dollars, and best of all, redemptions are... Se mere
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America's newest social casino! Wide range of games. Boutique game studio offering. Fast payouts. Real time customer service. Superior gaming experience.
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
There are a lot of different games to choose from, and redeeming money is extremely fast. Love it!

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After winning a few times it wont let me buy any coins

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Good casino for sweepscoins and very fast redemption.

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The experience I just had was top tier! Emily had a fast response, very professional, and resolved the problem due to an error on my end. Thanks again Emily! 🫶🏾🫶🏾🫶🏾💪🏾

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Moozi is the best online casino I’ve ever been on. Redemptions are instant, customer services is literally the best and I’ve played on many other sites. So many games to choose from and constantly adding new ones. I’ve never had any issues here. Also there is ALWAYS bonus % packages to purchase which many site. Highly recommend!

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Amazing phenomenal!
Where can i begin this review is about the hands down BEST CUSTOMER SERVICE ive ever delt with via online! Top knotch. Thorough, but very helpful they dont close the chat out on ya so quick and quick to reapond they have a strict secure policy for redeeming
Visa cards only for card transfer which btw is INSTANT but that was the most difficult part this morning finding one my accounts that uses visa for their debit. The slots are amazingly vast variety. No question if your thinking of one signup wish i could leave my link but anways hands down 9 out of 10 customer service in the live chat!!

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At first they were really helpful then I lost any reply’s

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Absolutely love Moozi. Plus they pay out instantly. That’s hard to find now days.

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🚨FINAL UPDATE ➡️ 8/15/2026➡️ CREDIT WHERE CREDIT IS DUE 🚨
I contacted Moozi again and reached another representative named Meghan. What a difference it made to have someone actually listen. Meghan took the time to carefully review my screenshot and recognized that the amount being displayed to me was different from what was actually available in the game. That was the discrepancy I had been trying to explain from the beginning. She investigated it, corrected the issue, and credited the $20 back to my account. And honestly? Getting the $20 back wasn't even the most important part. Being listened to and taken seriously was.
My first interaction absolutely should have been handled differently, and I stand by that. But I also believe that if I'm going to publicly criticize a company when something is handled badly, I should be just as willing to publicly acknowledge when they make it right.
So, Meghan, THANK YOU. Thank you for actually looking at my screenshot, listening to what I was telling you, investigating the discrepancy, and fixing it instead of dismissing it. You restored the trust I had lost in Moozi, and because of how you handled this, I am no longer requesting that my account be closed.
And PLAYERS, one piece of advice from this experience:
⭐️Screenshot your balances.
⭐️Screenshot your wager amounts.
⭐️Screenshot anything that doesn't look right.
‼️KEEP RECORDS ‼️
Because in my case, that screenshot mattered.
Moozi ultimately made this right, and I sincerely appreciate that.
Meghan deserves the credit for making sure they did!!
🚫 UPDATE ➡️ 8/15/2026➡️ I WAS EXCITED ABOUT MOOZI. THEN THIS HAPPENED. 🚫
I genuinely hated having to write this because I was SO excited when I found Moozi.
Six days ago, the first time I played, I won $1,300. Since then, I've played regularly, deposited $3,000+, and aside from that initial win, have won about another $400.
Before anyone says it: this was NEVER about losing money. I understand gambling and house advantage.
This was about an $18 discrepancy and how my initial complaint was handled.
I deposited $20 and about three minutes later opened a Mascot Gaming game I'd never played before. It initially displayed a $1 wager, but because the game was new to me, I deliberately changed it to $0.20. TWENTY CENTS.
After what I believed was a $0.20 spin, my balance suddenly showed $2.22. I could still see $0.20 displayed as my wager before the game refreshed and kicked me back to the Gold Coins/Sweepstakes Coins screen.
I immediately contacted live chat and provided screenshots. I was told I had placed a $20 wager on ONE SPIN and “won” $2.
That made absolutely no sense based on my playing history. I don't make $20 spins. I don't even make $5 spins, and I have never intentionally wagered more than $3 on a single spin.
I asked the representative to LOOK AT MY PLAY HISTORY. If they could see it, show me another $20 spin. Show me another $10 spin. Show me anything suggesting I would deposit $20 and, within minutes, intentionally put the ENTIRE DEPOSIT on one spin of a game I'd never played before.
Most importantly, I asked them to show me the transaction record supporting the $20 wager.
Instead, I was told there was nothing they could do because their system showed I made the wager. Then, before I could even respond, I received: "Thank you for understanding.”
No. I didn't understand.I wasn't asking to be reimbursed for a gambling loss. I was disputing a transaction because the amount deducted did not match what was displayed to me on-screen.
An $18 discrepancy should have been easy to investigate—especially after I'd deposited $3,000+ in a week. I wanted someone to look at the evidence instead of simply telling me their system was right.
And thankfully, someone finally did.

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If you like to add small amounts of money and win big play this platform. Paid out in minutes

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Moozi didn’t like a bad review I gave them in a blog , so when I sign in and click on any game it says ERROR you are not authorized to play these games! I’ve asked 10 times now to let me withdraw my $46 if I can’t play anything and they tell me my account is under review…… It started when I got a response and noticed the time stamp was like 5 hrs ahead of me and I’m on east coast. I asked where they located they gave me a bogus address in Maryland that I looked up and found out that was a lie! After much research I found out they located in Ghana. So be very careful cause they obviously rig these games and completely lie about their location

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Great service. Very responsive. They take security very seriously which makes me feel safer. Plenty of gold coin packages available for all budgets. Game selection and associated tournaments are a nice touch. Not many sweeps sites do this.

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Literally 3 minutes after redemption and the funds were in my bank. I did have alittle trouble connecting my bank account but the support team got me on the right track quickly. I'm very pleased and have recommended this app to many friends.

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I’ve played Moozi daily since December 31, 2024. When I first signed up, I won about $200 from the small signup bonus, and the redemption went straight into my bank account almost instantly. That made a strong positive first impression.
For more than a year after that, I had a good experience overall. I won amounts such as $4,500 on slots at times and generally came out ahead or close to even.
More recently the results changed. Wins became much less frequent even with the freeplay I received as a VIP player. I was also recently denied additional freeplay despite a poor overall win/loss record. In my personal experience the games no longer feel as favorable as they did in the beginning.
I still appreciate the entertainment the site has provided, and the redemptions have always been legitimate. If your main goal is consistent winning, though, traditional casinos may be a more reliable option.
This is based solely on my own play history. Others may have different results.

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At first, I just wasn't feeling it... But I am super glad I gave the site another shot. Absolutely top tier. I wish they had more of my preferred providers, but they still have an great line up

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