Moonrakeronline Anmeldelser 329

Absolutely superb seller - Fast delivery of top quality items and great comms . Perfect , Thank You .

I have two Spider beam poles (12m).
If you remove the top two sections you can insert a plug and eyebolt. These parts are not available in the U.K.
after numerous emails with Spider beam in Germany they agreed to send the parts (2 plugs &eyebolts) to Moonraker.
Moonraker accepted the situation and posted them to me without any issues or delay.Less than £10 total. So I give them a *****+++
5 Star +++. They were very helpful and understanding.

It was impressive how fast from ordering to dispatching was fast. It would be nice if Moonraker can calculate the import taxes and duties and add to the payment so that you do not have to do it afterwards.

Great Service from MoonRaker free delivery, prompt service and friendly advice and what a great little radio 👍

Awesome service , great antenna

Needed a replacement microphone for an FT847. Perfect product. Arrived quickly and works well. Thank you Moonraker. Great service as always.

I was looking for a telescoping mast to mount a TV antenna to my RV. I wanted to be able to obtain enough elevation to have good TV reception in deer camp at a remote location. I bought the 17' model and mounted it on the RV bumper and attached it to the spare tire mount bracket with two u-clamps. I can now lower the mast which positions the antenna behind to RV for travel. The mast is easy to raise and lower by hand. Thanks for a great product.

Great supplier. Helpful knowledgeable staff. Quality goods, superb selection, Well packaged, promptly dispatched. Keen prices

Got this item at a great price that couldn't be beaten by any other company. Offer of next day delivery also meant I had the item by noon the next day.

Great item. This is a very powerful tool if you take the time to learn to use it properly. Pulls in signals very well even just using the set top antenna.

Ordered an Anytone HT to be delivered on ParcelForce 24 on the Thursday, but realised just after ordering that I'd be out on Friday morning, so set up a redelivery straightaway with PF to deliver to my local postoffice. Friday comes and I find a card in the door from ParcelForce saying they missed me and will try again tomorrow! I put in another redirection request were PF confirm they will deliver on Saturday to the Post Office, but this time they don't even bother trying either my house or the Post Office.

This morning (Monday) PF AGAIN try to deliver to my house and not the Post Office and say they will try again tomorrow to deliver to my house.

Moonraker unable to help and I try to ring PF myself only to find 2 hour telephone queue time.

Not good enough as it'll now be returned to sender and I'll have to shop elsewhere where they use a decent delivery company

Update - After taping up posters on my front door with a print out of the e-mail from PF confirming the redelivery that was supposed to happen on Saturday, PF finally took notice on the Tuesday and I managed to collect the package from the post office.

The initial one star was harsh, but I felt really unsupported by Moonraker who said they would look into it but I was the one who had to take action myself to force their courier to do their job correctly.

First class company to deal with, very fast delivery, great product.

very helpful salesperson, but who checks on TRUSTPILOT THEN ????

Always a pleasure to do business with 10/10

Considering I have not received the book as yet, and having the order confirmed by Moonraker Jan 18th, I find myself unable to give anything more than a '1'. Actually, when trying to track my parcel, I today get the response "Waiting for confirmation from the courier
We are waiting for confirmation that the courier has collected your parcel. If your parcel has already been collected, please allow up to 24hrs for the tracking to update. United Kingdom > Sweden".

Having received a direct reaction to my review, and a promise of an immediate response, the book arrived yesterday (February 3rd). So far, this is the only low point on my several orders from Moonraker. Let's hope they return to their previous speedy delivery, there is some tempting stuff on their web pages.

Easy to navigate website and ordering was a breeze. Products delivered promptly and well packaged. No issues whatsoever

Moonraker builds trust first and sells items second. Thank you.

This 20/40 dipole looks well enough. The first thing I did was cut off the cable ties and replace them with wire clamps. A lot stronger. I am not sure if the ‘key’ rings are galvanised but they won’t last long if not but I can replace them too. I haven’t tried the dipole out yet but I’m happy that it will perform well enough, especially on 20.
The package was delivered to a house three doors down with their postcode? I gave mine when I ordered but it was not on the package, nor was it included with my address on the invoice?
I wrote to Moonraker to advise them but received no reply. I also wrote to them recently about a problem with their website but received no reply then either. Moonraker, wake up.

Great 'fuss free' service from Moonrakeronline.
As a first time customer with online purchase of a little Quansheng TK11 (8), with an accessory added, I was very reassured when I phoned to check on the progress of my purchase, and was greeted with a friendly attitude to my enquiry, as well as the patience shown when I stated that I was returning to the airwaves after an absence of around 27 years since having once owned more serious type kit: a Midland 3001, 150M, and Ham Int Multimode 2 in good old 'illegal then' CB AM 27mhz days. Great service guys, and big respect to all Radio Hams and Folk who have moved up to next level!