Moonrakeronline Anmeldelser 329

After some problems with a tuner, replaced and delivered free of charge by a new one thx

I ordered an antenna from Moonraker but a week passed and I had an email asking how the delivery went. I received nothing. I then phoned Moonraker to let them know and they were very professional and tried to sort it out.
Royal Mail might be the problem but I cannot say for sure.
Moonraker said they would send me another with a different courier.
Today, It came. They say postage 1-2 days. Mine took 12 days.
As i said previously, the problem might be with Royal Mail, even so, it reflects on Moonraker.

Made multiple purchases from these guys. They are now my goto, Great pre sales advice and after sale customer service is also top.
As a former customer support manager, I know what real support is, and Moonraker hit the nail on the head.

I got the usual speedy efficient service I've come to expect from moonraker, I'm a happy buyer thanks

My item arrived on time well packaged I've never had any problems with my purchases from moonraker

All arrived on time, I was a little worried that the radio box was allowed to rattle around in the packing box. Please put more protection inside to stop it moving around during delivery.

Ordered a Skyscan antenna yesterday afternoon and was delivered mid day today. Excellent service. Always get a prompt response with any queries I have.

All 100% Fast safe delivery.

I live in Italy and in this period had a lot of difficulty finding this item. However, after deep research, I found this store and it was an excellent experience!

First, the price was absolutely fair (not exaggerated like other stores).
Second, the staff was incredibly fast at answering my questions. I was particularly concerned about taxes and duties for importing goods from a non-EU country to Italy, but everything was correctly calculated at checkout. No surprises! In addition to this, the online store allows PayPal payments without any extra commissions; simply great!
Third, the item was in stock and shipping was very fast via UPS courier.

I put an order in for a couple of Antennas and a couple of magmounts, one of the magmounts had a fault, I called Moonraker and explained the issue, a new magmount was sent out straight away, always very happy with the service from Moonraker.

great helpful staff, great price, quick delivery

very good service quick delivery pleasent doing business

The team went above and beyond to get my order sorted and sent to Australia.
Now enjoying my purchase.
Thanks Everyone@

Straight forward process with good prices. The product range is just perfect for radio people.
All good products with no padding: you want some coax? How about these? All a good range.
Recommended!

I'll make this brief. This is an absolutely excellent switch mode PSU. With excellent build quality. All at an extremely reasonable price. Bought from a great bunch of guys. Very helpful and superb customer service and support. Likely the most switched on and customer focused team I've ever had the pleasure to deal with, in my 36 years as a licenced Radio Amateur. Well done chaps, 5 stars. ⭐️⭐️⭐️⭐️⭐️

Ordered a scanner antenna (Sirio 1300), NType connector, BNC Connector, Mini 8 Co Ax etc for a decent run. Contacted Moonraker for some advice as I struggled to set it up and they were really helpful!

I was very happy, it was all really well priced, came quickly and I was happy!