Moonrakeronline Anmeldelser 329

Fast and efficient service

On time, on schedule easy to assemble. Needed to lube fitting as they were tough to screw together. Would have been nice to have a bit of info on tuning the top radial.

I requested an old for new deal, was greatly impressed with not only the speed of response but the value offered. Straight away a courier sent to collect returns, and within days new product sent out.
Efficiency personified.
Well done all.
M7 KBY

Very good all delivered quickly- no waiting around for a month. Products were of good quality. Moonraker has a wide range of products- I’m interested more in ham radio so lots of good quality products for me

Easy to order, delivered on time,well made item and well packaged.

Excellent simple communication fast delivery.

Very smooth easy purchase
Delivery was also very quick
Pleasure doing business with

Excellent service from moonraker and would definitely recommend

I've never had any issues with this business. I always receive items ordered quickly and well packed. Their Website is well laid out. More than happy 🙂.

My purchase arrived early and in good condition. Prompt and delivery and on time.

I ordered a G90 radio from Moonraker because they advertise that all duties and taxes are included for EU customers. This was the deciding factor in choosing them as the nearest dealer.
However, before the radio was even delivered, I received a notification from UPS requesting import duty of €118.21. I contacted Moonraker through their website’s contact form to ask for an explanation, but received no response. UPS held the radio over the weekend and sent further payment requests, which I then paid. I emailed Moonraker again using their generic address, and again received no reply.
The lack of communication, combined with the unexpected additional costs, does not inspire confidence in this company.

Moonraker as so helpful either on the phone, online or in the shop.

I pushed the button on a new Yaesu FT-710 and power supply bundle around lunchtime on a Thursday. Not really expecting it to arrive the next day as the websire said that they couldn't guarantee it these days due to the awful condition of the UK postal service. I watched several Royal Mail vans deliver to other houses on the street during the morning and consigned myself to waiting until Monday but around 2pm there's a knock at the door and there it is. Amazing service, thank you.

I had a few questions before purchasing.
An immediate email confirming my order, followed by the email advising of delivery.
An email from the courier advising of the delivery window.
All delivered and up and running within the hour.
10/10 from all aspects. Thankyou, 73

Arrided when expected, in perfect condition.

Delivered on time, in excellent condition.

Royal mail apologetically delivered a damaged package minus one of four pl259 connectors. Moonraker rapidly replaced the missing item, without question and fast. Full marks for customer service,,,

Xiegu vk-6 arrived on time and very well packed.
I am impressed with the quality and value for money.
Ray g4tzr

Having left the below online review Moonraker Online contacted me to resolve my issue, my missing part arrived very quickly.

I ordered parts from Moonraker Online in February 2026. When the shipment was delivered there was a part missing. I sent an email to the sales department to inform them of the missing item and was told a replacement part would be dispatched straight away.

I have sent a number of emails to various other departments within this company trying to get a replacement part and as of today 30 March 2026 I still have not received an item I paid for..

This is my first time and last time to order from this company, the level of customer service is terrible.