I had an issue with a subscription I hadn’t remembered I had and reached out to customer support. Within just a few minutes, I had a full breakdown of my purchases, dates and explanations that answere... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Es hat mich stark gemacht....obwohl ich mir vorkam, als wär ich der letzte dreck! Ich durfte nicht denken! Müsste dabei zusehen, das alte Leute als Hasen benutzt werden auf einer Forschungsstation für... Se mere
Virksomheden har svaret
I am an extremely vulnerable human and had cancelled the plan. I emailed as I got charged and I got told basically tough. It’s within the 14 day distance selling cooling off period too, which is damn... Se mere
Virksomheden har svaret
Moon Grade has become a staple in my morning routine. The daily affirmations and tarot readings are surprisingly accurate and help me stay grounded throughout the day. I love how it breaks down comple... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Moongrade
Skrevet af virksomheden
Navigate your love & personal life!
Build a strong, loving relationship
Build unbreakable friendships
Grow spiritually
Gain clarity in decision-making
Find your true life path & purpose
Achieve success in career & personal life
Kontaktoplysninger
4,0
God
686 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Moongrade
Dear tlenedowling,
We're thrilled you're excited to dive into your personalized astrological insights! We hope exploring your birth chart and daily horoscopes brings you wonderful guidance. We're always available at help@moongrade.app if you ever need anything along your journey.
Sincerely,
Moongrade Team
Haven’t done anything yet
6. maj 2026
Besvarelse fra Moongrade
Dear joyce,
We're so excited to welcome you to the app! Whenever you're ready to dive in, exploring your personalized birth chart or trying a daily Tarot reading are wonderful first steps. If you ever need guidance along the way, we're always here for you at help@moongrade.app.
Sincerely,
Moongrade Team
great bahwhsbss
6. maj 2026
Besvarelse fra Moongrade
Dear kristinaleemeyer,
We're thrilled you're having a great time exploring your astrological insights! Keep enjoying your daily horoscopes and tarot readings, and remember we're always at help@moongrade.app if you ever need anything along your journey.
Sincerely,
Moongrade Team
me gustó como me fueron guiando y las…
me gustó como me fueron guiando y las preguntas precisas
6. maj 2026
Besvarelse fra Moongrade
Dear liliana.montevideo,
Nos alegra saber que la orientación paso a paso y la claridad de la aplicación te estén resultando tan útiles. Esperamos que sigas descubriendo detalles maravillosos en tu carta astral. Si alguna vez necesitas algo, estamos disponibles en help@moongrade.app.
Sincerely,
Moongrade Team
Appreciate the immediate response…
Nora was able to promptly address my concern right after I submitted it on the website. She responded quickly to my inquiry, and I truly appreciate how smoothly and efficiently it was handled. Thank you for your assistance, and please keep up the excellent work.
6. maj 2026
Besvarelse fra Moongrade
Dear Bianca M,
We are so glad Nora was able to assist you with such speed and care! Getting you right back to enjoying your personalized astrological insights is exactly what we strive for. If you ever need anything else, we're always a message away at help@moongrade.app.
Sincerely,
Moongrade Team
Good customer service
5. maj 2026
Besvarelse fra Moongrade
Dear Ma. Isabel Villamor,
We are so glad our support team could take great care of you! Ensuring a smooth experience while you explore your daily horoscopes and birth chart is our priority. Have a wonderful astrological journey, and remember we're always at help@moongrade.app if you need anything.
Sincerely,
Moongrade Team
Unautharized charge after cancellation
I cancelled my subscription on April 4, 2026. Despite this, I was still charged in May 2026. This charge is unauthorized and unacceptable.
Moongrade has no legal basis to bill me after my cancellation date. Moongrade refuses to refund for the May charge.
If this matter is not resolved without delay, I will take formal legal action and escalate the issue to the relevant consumer protection authorities.
4. maj 2026
Uopfordret anmeldelse
Besvarelse fra Moongrade
Dear Yagmur,
We understand your concern regarding this unexpected charge. We'd like to kindly remind that subscription terms are clearly stated and agreed to before purchase. Please email help@moongrade.app with your account email and order number to review this.
Sincerely,
Moongrade Team
Tante possibilità da valutare in futuro…
Tante possibilità da valutare in futuro
Prima vorrei leggere l'email che mi arriverà
Poi prenderò in considerazione le altre possibilità di imparare acquistando altri articoli
Comunque alcuni di quelli visti e rifiutati potrebbero essere interessanti
In un secondo tempo
4. maj 2026
Besvarelse fra Moongrade
Dear fabianastradevarie,
Siamo felici che tu stia esplorando la nostra app con tanta curiosità. Goditi la tua prima lettura astrologica con calma; le altre funzionalità ti aspetteranno per quando vorrai. Per qualsiasi domanda sul tuo percorso, ricordati che siamo sempre a disposizione su help@moongrade.app.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear dkabare,
We love knowing you're having such a stellar experience with your daily horoscopes and personalized insights! We hope the stars continue to bring you clarity. Remember, we're always at help@moongrade.app if you ever need anything.
Sincerely,
Moongrade Team
Great customer service even when cancelling
While I very much liked the app I didn't like the eventual pricing so I cancelled it when the discount period was up. Cancelling was very easy and prompt as I was assisted by Nora. Great customer service.
1. maj 2026
Besvarelse fra Moongrade
Dear Karen Pordum,
We're delighted you enjoyed your astrological insights and that Nora made your experience so smooth. Providing supportive care is our top priority! If your cosmic journey ever brings you back, our door is always open at help@moongrade.app.
Sincerely,
Moongrade Team
UM POUCO SETICA
1. maj 2026
Besvarelse fra Moongrade
Dear Cristina Risane,
Ficamos felizes que nossas análises astrológicas te surpreenderam! É natural ter dúvidas no início, mas esperamos que continue aproveitando suas leituras diárias e seu mapa astral. Estaremos sempre no help@moongrade.app se precisar de algo em sua jornada.
Sincerely,
Moongrade Team
Nunca me enviaste un mensaje después…
Nunca me enviaste un mensaje después que pague y no recibí nada
1. maj 2026
Besvarelse fra Moongrade
Dear dagerharol,
Valoramos mucho tu excelente calificación. Queremos que comiences a explorar tu carta astral y tus horóscopos diarios cuanto antes. Si necesitas ayuda para ubicar tu cuenta y acceder a la aplicación, siempre estamos a tu disposición en help@moongrade.app.
Sincerely,
Moongrade Team
J’attend de savoir si c’est de la…
J’attend de savoir si c’est de la qualité pour mettre un bon commentaire
1. maj 2026
Besvarelse fra Moongrade
Dear amindecius,
C'est un plaisir de vous accueillir ! Prenez tout votre temps pour explorer votre thème astral détaillé et nos tirages de tarot. Nous espérons que l'expérience vous plaira grandement. Sachez que nous restons toujours à votre écoute sur help@moongrade.app si besoin.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear Paloma,
Nos alegra saber que tu experiencia con la aplicación está siendo tan positiva. Esperamos que sigas disfrutando de tus horóscopos diarios y lecturas de tarot para guiar tu día a día. Si alguna vez necesitas algo, siempre estamos a tu disposición en help@moongrade.app.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear Emilie Fabre,
C'est un réel plaisir de lire votre enthousiasme ! Nous espérons que vos horoscopes et tirages de tarot quotidiens continueront de vous guider avec justesse. Notre porte reste toujours ouverte sur help@moongrade.app si vous avez besoin de quoi que ce soit.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear SR,
We're so glad you had a smooth and hassle-free checkout! It's wonderful to know getting set up for your daily horoscopes and birth chart insights was a breeze. Enjoy exploring the stars, and remember we're always at help@moongrade.app if you ever need anything.
Sincerely,
Moongrade Team
The person I’m talking to sorry I…
The person I’m talking to sorry I forgot his name has been very helpful has giving me some great advice and I’m already feeling less anxious I can’t wait to try these new techniques and move forward with my life
23. april 2026
Besvarelse fra Moongrade
Dear Alison,
We're thrilled that the guidance you received is bringing you peace of mind and helping you look ahead. Applying these new insights is a wonderful step on your personal journey. We're always cheering you on and are available at help@moongrade.app if you ever need anything.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear Amber Neal,
We understand your concern and want to help find a resolution. We'd like to kindly remind that the subscription terms were clearly outlined and agreed to at purchase. Please send your account email and order number to help@moongrade.app so our team can review your case.
Sincerely,
Moongrade Team
Very knowledgeable and helpful.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Moongrade
Dear CJ,
Hearing that our astrological insights have been a valuable guide for you absolutely makes our day! We hope the daily horoscopes continue bringing clarity to your journey. Remember, we're always here at help@moongrade.app if you ever need anything.
Sincerely,
Moongrade Team
Boa experiência
20. april 2026
Besvarelse fra Moongrade
Dear liliana_da_fonseca,
Ficamos muito felizes em saber que a sua jornada astrológica conosco tem sido positiva. Esperamos que as análises do seu mapa astral continuem trazendo ótimos insights. Lembre-se de que estamos sempre à disposição em help@moongrade.app se precisar de algo!
Sincerely,
Moongrade Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.