Ik heb op deze website iets besteld, betaald en NOOIT aangekregen. Heb wel 100 mails gestuurd om contact op te nemen maar geen reactie! Deze brand moet offline gehaald worden. Heb ook bij meerde... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Visa att era produkter skeppas från Kina. Websidan gör allt för att verka svensk, vilket är en sanning med modifikation. Presentera produktdatablad där det framgår vad produkterna innehåller. De... Se mere
Ordered twice. Fast shipping and my Sweaters are beautiful. Shipping notification comes from packlink not moondaybrand that may cause confusion. I placed a third order and i got it a few days later.... Se mere
Bestelling op 12 april geplaatst, producten pas op 7 mei ontvangen. Klantenservice reageerde pas na herhaaldelijk aandringen. Eindelijk de producten gekregen: - alles stinkt enorm, dus meteen in... Se mere
Virksomheden har svaret
1,8
Under middel
114 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Überteuerte Billigware aus Plastik-Rücksendung kostet 48€
Ich kann nicht glauben dass 75% der Käufer 5 Sterne für diesen Laden vergeben der Billigwahre völlig überteuert verkauft. Ich habe 2 Paar Boots- angeblich 100% warm und wasserdicht - für ca 40 € das Paar gekauft , die viel zu klein ausfallen. Bei Aldi gibt es deutlich bessere diese Woche für 9,99-und es kostet 49€ Porto mindestens nach Honkong an die Adresse Suite C, Level 7 im World Trust tower = SEHR fragwürdige Adresse
2. december 2024
Uopfordret anmeldelse
Besvarelse fra Moondaybrand
Guten Tag, es tut uns leid, dass Sie diese Erfahrung gemacht haben. Allerdings möchten wir darauf hinweisen, dass wir keine Boots verkaufen. Es scheint, als wäre diese Bewertung für ein anderes Geschäft bestimmt. Wir wären Ihnen sehr dankbar, wenn Sie die Rezension entfernen könnten, um Missverständnisse zu vermeiden. Vielen Dank für Ihr Verständnis!
Me he comprado un forro ski y me…
Me he comprado un forro ski y me encanta, repito seguro. Compra facil y llega rapido.
5. november 2024
Uopfordret anmeldelse
Helaas de trui retour moeten sturen…
Helaas de trui retour moeten sturen omdat de kleur niet hetzelfde is zoals weergegeven is op de webshop. De verzendkosten niet terug gekregen nadat er meerdere mailtjes over en weer zijn gegaan dat de kleur niet hetzelfde is zoals is weergegeven op de afbeelding. Hier ook over gemaild en krijg alleen reactie dat hier nog niet eerder over gemaild is en dat ik het alsnog moet betalen.. Nog een keer aangegeven dat de kleur niet is zoals is weergegeven en dat het niet netjes is als ik de verzendkosten moet betalen ook omdat ik de retourkosten zelf heb betaald. De kwaliteit was wel goed maar helaas ga ik hier niet nog een keer bestellen.
13. november 2024
Uopfordret anmeldelse
Good experience
I recently purchased a hoodie from this brand and was thoroughly impressed with both the service and quality. The hoodie itself is incredibly soft, well-made, and fits perfectly. Customer service was top-notch, answering my questions promptly and ensuring a smooth shopping experience. The shipping was fast and the packaging was secure, so my order arrived in perfect condition. Overall, I couldn’t be happier with my purchase, and I will definitely be buying from them again in the future!
1. september 2024
Uopfordret anmeldelse
All good
All good, it arrived quickly and it’s pretty cool. They have some items on preorder that take a bit longer, and I didn’t read that part carefully at first, but I wrote to them and they explained it to me.
1. september 2024
Uopfordret anmeldelse
Also got scammed about $300
Also got scammed about $300, said it was delivered and never was. They now have blocked me on the chats and don't respond to my emails.
11. januar 2024
Uopfordret anmeldelse
Besvarelse fra Moondaybrand
Good morning Zoe,
We are saddened to see your review, as your order was indeed delivered. It is true that there was a delay due to a customs issue, but it was ultimately delivered, so we would greatly appreciate it if you could update your review.
Thank you very much, and have a great day
I had no problems
Ordered twice. Fast shipping and my Sweaters are beautiful. Shipping notification comes from packlink not moondaybrand that may cause confusion.
I placed a third order and i got it a few days later. My iPhone Case was missing in the parcel so i contacted Moondaybrand via Email. The respond was super quick and they told me, that the iPhone Case comes from a different warehouse and with a separate Parcel. That is the reason why it is missing in my first parcel. So all over, i really Like that Brand.
7. august 2024
Uopfordret anmeldelse
Order with no news.
I have ordered an item few days ago. I just got the order confirmation by email and then, nothing. My bank account has been debited. I tried to contact Moonday by email and instagram but I get ghosted by them, no answers at all. I highly do not recommend this brand as they just robbed me 70€.
16. juli 2024
Uopfordret anmeldelse
Besvarelse fra Moondaybrand
Good morning, Tristan,
We are very sorry for the inconvenience with your order, but we kindly ask that you update your review as the package was indeed delivered.
Thank you very much,
Total scam!!!
As other reviews - ordered & paid for 2 sweatshirts on 7/6/24. No communication since and no replies to emails or website queries - what a scam!!!! Do not deal with this company!!!!
7. juni 2024
Uopfordret anmeldelse
Besvarelse fra Moondaybrand
Good morning, Susan,
Your order was canceled and refunded. We would greatly appreciate it if you could update your review.
Thank you very much, and have a great day!
Don’t order here!!
Don’t order here!!! You’re not gonna get your products and they don’t respond to any correspondence.
1. juli 2024
Uopfordret anmeldelse
Besvarelse fra Moondaybrand
Good morning Claire,
We are very sorry for the inconvenience with your order, but we kindly ask that you update your review as the package was indeed delivered.
Thank you very much,
Absolutely horrendous, item not received, no response!
Absolutely horrendous! I purchased one of the tops on 8th June and have not received it till now. I have messaged via their website, Instagram and direct email. NO response at all! I just want my money back now as it is ridiculous!!!!
26. juni 2024
Uopfordret anmeldelse
Scam site- never received my goods and…
Scam site- never received my goods and they did not respond to my messages.
7. juni 2024
Uopfordret anmeldelse
Besvarelse fra Moondaybrand
Good afternoon, we’re very sorry about your experience. As requested, your order was fully refunded, including an additional €15 for the inconvenience. Thank you.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.