Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I'm gradually working my way through all the fragrances. It takes time because they last such a long time. I normally buy a box set and Saffron Suede and Violet Leather are the best so far, but entire... Se mere

Bedømt til 5 ud af 5 stjerner

Bought a diffuser in West Quay Southampton. Was served by Dan, he was not at all pushy and was purely interested in showing and telling me about the product, I was impressed with his extensive knowled... Se mere

Bedømt til 5 ud af 5 stjerner

This is one of my favorite perfume brands of all time! Gorgeous scents, classy design, and most of all, so unique. Whether it be an online purchase or an in person encounter, it is always seamless and... Se mere

Bedømt til 5 ud af 5 stjerner

Mood website was simple and easy to use. The fragrances do not disappoint, I've had 6 different and they are all fab. Pineapple musk is a personal favourite. One small bottle lasted a whole week on ho... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

619 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 52 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(619)

195 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Head Of

Poor Recruitment and you never hear back even after a senior position application and meeting. I think it's like most young market brands, get rich quick and live the insta life. Really poor as I was hoping to lead the brand to new heights with my experience.

16. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

First time buying a gift set of the…

First time buying a gift set of the mini perfumes/atomiser and oils from Sham at the derby concession and I had the best experience! She really catered to my tastes and knew exactly what scents best suited me, love the oils too and how to make the smell more long lasting ! She was so lovely and I can’t wait to come back and get some more goodies soon! Thanks again

15. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I bought White Oud today

I bought Mood, "White Oud" today and it's such a lovely sexual scent. Love it. Highly recommend!
I bought it in Westfield of White City right next to Zara. The service is fab and a very friendly sales technician. He has a little very smile. Do professional.

Just seen the reply below after editing. I returned it and got the correct one.it was an error. All good Team Mood. Thanks.

13. januar 2026
Uopfordret anmeldelse
mood.london-logo

Besvarelse fra mood.london

Hi Sally,

Thank you for bringing this to our attention, and we’re truly sorry for the confusion caused with your purchase today.

To have this resolved as quickly as possible, we kindly recommend returning to the store where you made the purchase so the team can inspect the item and rectify this for you straight away.

In addition, please email us at customerservice@moodlondon.co.uk with any details you have (such as the store location and time of purchase) so our Customer Service team can look into this further and ensure a suitable resolution is provided.

We appreciate you raising this with us, and we’ll make sure this is addressed.

Team Mood

Bedømt til 5 ud af 5 stjerner

If you looking to find your perfect…

If you looking to find your perfect scent that comes with helpful, personal and friendly professional advice this is the place to come to. Haven’t gone anywhere else since visiting the mk store

20. august 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Bianca at the Brent Cross branch was…

Bianca at the Brent Cross branch was very very helpful and quite frankly I only made a purchase because of her customer service. Her manager on the other hand was very unprofessional as even though Bianca closed the deal her manager felt entitled to and done so very disrespectfully

10. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Outstanding service from Dhvani at Mood, Brent Cross

I bought an oil perfume from Mood at Brent Cross Shopping Centre today, and Dhvani made the experience genuinely enjoyable!
She was bubbly, professional, very knowledgeable, with a great smile and real dedication.
Great energy!

I went in planning to buy one and left with three, which smell wonderful and last forever!

3. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing all round…..

Staff are amazing and very in tune with fragrances that compliment me the best, all of which smell devine. I’m a frequent repeat customer for those exact reasons, also have had friends and family that have made a purchase from Mood as the fragrances are top quality at a great price.

13. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Top quality products great customer service

Great perfumes! I got so many compliments as the Mostofa said! I was wearing blonde maracuja during a party everybody turned their head. I told everyone what I was weaning they will surely visit Battersea. I better get some discounts next time! I will be back for the dubai one white musk or something!

Cheers🍻

30. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly recommend MOOD London 👌

I'm really impressed with MOOD London! The fragrances are amazing and their delivery is super quick. I love how the scent smells and they last long. I always get compliments whenever I wear them. Highly recommend MOOD London 👌 !

15. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I am a fan of there products

I am a fan of there products. The smells alone are enticing, but what really sets them apart is how alluring it is and how well it lasts on the skin. It’s a great scent but not overwhelmingly strong. Dare say, addicting.

27. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Strong, long lasting and great

I first discovered Mood London in the st David’s shopping centre in Cardiff and since then I’m hooked. By far the best and longest lasting fragrances I’ve ever used. White oud is my favourite but I’m yet to use one I don’t love

3. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I love mood!

I love mood!! Definitely worth it - they last all day and have my most complimented fragrances, particularly the amber oud and blond maracuja!

11. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Love these products

Love these products. My partner has a colleague at work who walked in wearing one of their scents, Raspberry Oud. Wow, loved it. Have ordered, the service was quick, quality excellent. Will be using on a regular basis. Thanks…

4. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Recently bought the Raspberry Oud so…

Recently bought the Raspberry Oud so many people have complimented me on smelling so nice with an unusual scent.
The perfume last all day and often can smell it into the next day .
Delivery was very quick and quality of packaging excellent ,
Will definitely purchase again, and try a different scent .

16. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Mood have added another unique…

Mood have added another unique fragrance with Toffee Leather! Their range offers sophisticated and complex multilayered fragrances that please the senses and fit every occasion.
The small atomisers are a delight allowing you to enhance your fragrance experience across your day.
A great range of perfumes , affordable and unique. Mood you are my find of 2025 and my companion for 2026! Thank you!

3. januar 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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