Montpellier Appliances Anmeldelser 

1.697
•
TrustScore 3.5 ud af 5

3,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

In the last 8 months I adore my new Montpellier appliances ... the MDAWM10 washing machine in sexy shiny black. My adorable black 177 fridge freezer in black with a lovely water dispenser. Love cookin... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Really fab fridge freezer. Very nice young man at company, but very poor delivery service. Paid to have old item taken away, had to persuade delivery men this was so. Very little help in unpacking, d... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I was dubious about buying a washing machine and tumble dryer from a a company that doesn’t carry a main brand name. One of the reasons for the purchase was matching machines and tumble dryer that was... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I have been in touch with your customer services, a person called Stevie, three times to no avail. They now say it's not our problem, go to the retailer, amazon, who also say it's not their probl... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Hvidevareforretning
  2. også i
  3. Køkkenudstyrsbutik

Om Montpellier Appliances

Skrevet af virksomheden

A huge range of refrigeration, laundry, dishwashing and cooking home appliances. Montpellier stocks fridges, freezers, washing machines, ovens, cookers and more Where to buy

Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 69 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,3

Alle anmeldelser

(1.697)

50 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Reported an awful smell coming from my…

Reported an awful smell coming from my fridge. After cleaning the fridge I found the smell coming from the drip tray at the rear of the appliance. The advice given by montpellier was to clean the tray. Seems a logical thing to do if you could access /remove the tray to clean, you cannot do this. The fridge is still under warranty but the service engineers refused to attend as the fridge wasn't broken. The smell is getting unbearable. I've always managed to get through to customer services and they have been very polite but nothing is being done. Absolute shambles,,no thought whatsoever in the design or functionality of the product.

1. juni 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I bought montpellier fridge freezer in…

I bought montpellier fridge freezer in March it iced at the back first week!then last Friday it stopped working overnight I had water all over my kitchen floor also food I had to bin.I contacted the company we still waiting for the person to repair it so I have no fridge freezer and food I had to throw away at the cost of £299.99 its disgusting I'm furious!!

21. juni 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Lovely tumble dryer.

Lovely tumble dryer. Just what l was looking for. It holds quite a lot. I got 2 bath sheets & 1 smaller towel in . I need it to refresh my towels when they go hard after drying outside. The 10 min drying time is ideal for this.
We’ve put the dryer onto a board with wheels for easy moving. 2 years warranty when done online. Delivered 2 days early which was exceptional.

17. juni 2024
Bedømt til 5 ud af 5 stjerner

Confident in our purchase

We were so happy with the customer service from an initial phone enquiry to check specifications and price to purchase and delivery.
Quality product and excellent customer service.
2 year warranty gives good peace of mind too and product confidence

18. juni 2024
Bedømt til 5 ud af 5 stjerner

Their tumble dryers are great

The tumble dryer MONTPELLIER MTDC8SDW 8 kg Condenser Product code: 551838 at £329.00 is great. I remove the condensation water and fluff in its baskets every two washes. It is very quiet, good design and easy to use and plug.

10. juni 2024
Bedømt til 4 ud af 5 stjerner

Does The Job

We purchased the extractor to replace a similar one that we have had for over 20 years.
The new one is fine but nothing like the quality of the old one, hood and chimney are very light metal.
Does the job.

13. juni 2024
Bedømt til 1 ud af 5 stjerner

Dreadful customer service

Dreadful customer service. Bought a Montpellier integrated dishwasher for a new kitchen, it was missing the fitting kit to attach the door. I offered to collect one from Montpellier in Tewkesbury, as fitter was waiting for it. They had none in stock so ordered one, which failed to arrive two days running. When I threatened to return DW to retailer they located a kit in eight minutes - they took it from another DW sitting in their warehouse. Pity they didn't do that straight away instead of messing me around.

13. juni 2024
Montpellier Appliances-logo

Besvarelse fra Montpellier Appliances

Dear Caroline,

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered with your Montpellier integrated dishwasher purchase.

We understand how frustrating it must have been to face delays, especially when you had a fitter waiting to complete your kitchen installation. It is disappointing to hear that we did not meet your expectations in promptly providing the necessary fitting kit.

At Montpellier, we strive to provide excellent customer service, and it’s clear we fell short in this instance. We appreciate your patience and your proactive approach in offering to collect the kit. Your feedback highlights an area where we can improve our processes to ensure this does not happen again.

If there is anything further we can do to assist you or if you have any additional concerns, please do not hesitate to reach out to us directly at customerservices@montpellier-appliances.com. We value your business and hope to have the opportunity to serve you better in the future.

Thank you once again for your feedback.

Best regards,

Customer Services

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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