Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Ordered niche shower insert shelf @ £78.45. Cancelled my order stating "the shipment has been severely delayed by 6-8 weeks" and cancelled my order. I went online straight away and the same product is... Se mere

Bedømt til 5 ud af 5 stjerner

Not many reviews so thought I'd leave one. Bought on credit card to keep me safe in case they weren't trust worthy as another review implied (unfounded, people make mistakes) Only ordered two rads for... Se mere

Bedømt til 5 ud af 5 stjerner

Chrome single ring and backplate order. Couldn't fault this transaction in any way. Order arrived within two days. Items were great, in fact better than they looked on line and great price. Courier (... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent service. The product I ordered was no longer produced by the manufacturer, so Monsterplumb sourced from alternate suppliers around the country. It took a little over a week, but once sou... Se mere

Virksomhedsoplysninger

  1. Butik med VVS-udstyr

Skrevet af virksomheden

MonsterPlumb aims to bring you the best quality Plumbing & Heating products at the most competitive prices.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

41 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 66 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Monster Liars

Ordered niche shower insert shelf @ £78.45. Cancelled my order stating "the shipment has been severely delayed by 6-8 weeks" and cancelled my order. I went online straight away and the same product is now being sold for £126. They lied about the reason for cancelling. Could have been honest about it i.e incorrect price on website instead of of trying to pull the wool over customer eyes.

28. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Monster plumb more like monster let…

Monster plumb more like monster let down waited 4. days still didn’t turn up lost a day work AVOID THIS COMPANY AT ALL COST AWEFULL SERVICE

24. november 2025
Uopfordret anmeldelse
MonsterPlumb-logo

Besvarelse fra MonsterPlumb

Hi Brian, You placed your order with us on a Saturday which is outside of our normal working hours of Monday to Friday. Your order was processed on the Monday and delivery was attempted by DPD on the Tuesday but they were unsuccesful as nobody was available at the requested delivery address to take the delivery. DPD came back the following day and successfully delivered your order. The DPD app is great and it gives you the ability to request a leave in safe place or change of address if you require it. We are looking into extending our opening hours during 2026 to include Saturdays, so please look out for updates on this on our social media channels.

Bedømt til 2 ud af 5 stjerner

Good products and value, bad refund system

Good products and value. Refunds are another story, 3 items which didn't leave warehouse, requested refund, still waiting 7 days for this to even be processed at there office. Nothing wrong with products, cost or delivery. Definitely good quality products

7. november 2025
Uopfordret anmeldelse
MonsterPlumb-logo

Besvarelse fra MonsterPlumb

Good Afternoon,

Many apologies for this issue experienced. As communicated through E-Mails, It was an admin error in our accounts department, but we were not open of a weekend to re-assure you that had it had been processed on the Friday, and the money had been taken from ourselves, but was waiting for the banks to process between themselves which takes 1-2 working days. As discussed, we agree this should definitely have been done at the start of the week, which is normally the case when an item from an order cannot be fulfilled, and we have now put procedures in place to ensure this does not happen again.

Apologies again for this bad experience, which I can assure you is most definitely not to the high standards we aim to uphold for every order which is placed with us.

Bedømt til 5 ud af 5 stjerner

Excellent service

I’m a small business owner and I know the damage one bad review can do to a company. So although I’ve left a review on another platform, I’ll leave one here because if a company does you a good turn, what one more review 😊
Called CS as I was a bit in a huff not being able to find a brass waste to fit my Belfast sink. The manufacturer told me I’d have to have one custom made. However, after trying many companies (to which many didn’t even have a phone number, couldn’t assist or don’t know) I spoke to Duncan. Duncan took my measurements, my waffle and requirements and asked to leave it with him. Less than 5 minutes later I had a returned call with what I was looking for. Gave me the product code and that was that. Less than 24 hours later, it’s on my doorstep, checked and it fitted like a dream. Exceptionally happy. Great service - next year I’ll be doing my bathroom, I’ll know where to be going then!

28. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Monster Plumb are amazing the delivery…

Monster Plumb are amazing the delivery is amazing. The customer service is amazing. I relied on them when all other suppliers failed me and they came through on time and it meant the customer got their job done. I can’t thank them enough. They really are the dogs nuts.

19. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Lifesavers when you're in a pinch

Had a last-minute job and needed fittings urgently. MonsterPlumb not only had exactly what I needed, but they got it to me next day. Lifesavers. Quality was spot on and everything fit perfectly. Not the first time I've used them, and certainly won't be the last.

22. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Not many reviews so thought I'd leave one

Not many reviews so thought I'd leave one. Bought on credit card to keep me safe in case they weren't trust worthy as another review implied (unfounded, people make mistakes) Only ordered two rads for now to get the free delivery, but really happy with the price and delivery time. Didn't have to deal with customer support so can't comment on that part of their business. Will be using them again.

10. februar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Beware of their tricks.

I ordered £136. worth of materials from MonsterPlumb, which never arrived. I received a smug email explaining they wouldn't fulfil my order because I gave them a bad review in the past. You couldn't make MonsterPlumb up ... The bad review was regarding sending cheap brass endfeed females instead of the branded copper ones I had ordered.,,,,,,,,, but it's all my fault and because I dared to refuse one of their little scams, they won't serve me now ..... boo hoo, boo hoo.

14. oktober 2024
Uopfordret anmeldelse
MonsterPlumb-logo

Besvarelse fra MonsterPlumb

David, you are the only customer out of hundreds of thousands of customers, we have ever refused to serve, to the point you now have to make fake aliases up to try and get an order through. The order you say never arrived was immediately cancelled and refunded, along with an E-Mail to make you aware your custom is not welcome here, we have told you this before, but you still persist.

For anybody reading this review for credibility, we would recommend clicking on Davids profile and looking at the reviews he has left for other companies, there is a common theme. Also the last review he left about us from a different account and our reply, which explains all in detail.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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