Monotype Anmeldelser 

21
•
TrustScore 1.5 ud af 5

1,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Not happy with product as I cannot get any farther than entering my password. And I will not let me launch my Photoshop files, essentially holding my copy of Photoshop hostage. Long-time user of produ... Se mere

Bedømt til 1 ud af 5 stjerner

0 Star is not an option it's the only reason why I give one star. It's the most bugged application Ihave ever see it's always jam and now I cannot connect anymore on the dashboard... I tried everythin... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

More and more expensive, fewer and fewer functions. We pay for licences for web fonts every year. Suddenly, fonts are no longer displayed because they are no longer available from Monotype. When con... Se mere

Bedømt til 1 ud af 5 stjerner

Signed up for a free trial of this service and quickly realised how terrible it is. Didn't register any bank details however did register with my gmail account so I am now keeping a watchful eye on my... Se mere

Virksomhedsoplysninger

  1. Softwarevirksomhed
  2. også i
  3. Softwareleverandør

Skrevet af virksomheden

Monotype Imaging Inc. is a global leader in type and technology. Monotype’s library of over 250,000 fonts is one of the largest on the planet, covers a full range of styles and languages, and is home to historic icons and contemporary releases alike from a network of global foundries and partners. In addition, Monotype invests in forward-looking technology to help brands create cutting-edge design quickly and efficiently, leveraging AI and emerging technologies to ensure type remains a focal point of modern communication and branding.


Kontaktoplysninger

1,6

Dårlig

TrustScore 1.5 ud af 5

21 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 66 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,6

Alle anmeldelser

(21)

6 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Not happy with product as I cannot get…

Not happy with product as I cannot get any farther than entering my password. And I will not let me launch my Photoshop files, essentially holding my copy of Photoshop hostage. Long-time user of product who is NOT happy at the moment!

12. november 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Absolute shark of a company

Absolute shark of a company that actively seeks historical licensing infringements instead of building a relationship going forward. I would recommend using the plethora of free fonts available online (Google Fonts etc.) and NEVER dealing with Monotype.

1. september 2026
Uopfordret anmeldelse
Monotype-logo

Besvarelse fra Monotype

Hi Robin, we’re sorry to hear about your experience. Building good relationships with our customers matters to us, and we take your feedback seriously.

We’ve reached out through Trustpilot and hope to speak with you soon so we can better understand what happened and provide a better experience going forward.

Bedømt til 1 ud af 5 stjerner

0 Star is not an option it's the only…

0 Star is not an option it's the only reason why I give one star. It's the most bugged application Ihave ever see it's always jam and now I cannot connect anymore on the dashboard... I tried everything and nothing paied off but I use some of those type for my project and now I don't got access anymore... so if you want some unrelatable app for font invest other than that use some free app because this one isn't worth sh*t

27. maj 2026
Uopfordret anmeldelse
Monotype-logo

Besvarelse fra Monotype

Hi Jean-Phillippe. Our customer service team would be happy to help. We'll message you to see if we can get you in touch with them.

Bedømt til 1 ud af 5 stjerner

This company is extorting money from…

This company is extorting money from customers. There practices of trying to force me to now pay yearly for something I already bought and paid for is wrong. BEWARE OF MONOTYPE.

10. december 2025
Uopfordret anmeldelse
Monotype-logo

Besvarelse fra Monotype

We're sorry to hear about your experience and have sent you a message to try and understand the situation better.

Bedømt til 1 ud af 5 stjerner

I would give zero stars if I could

I would give zero stars if I could. I paid for a subscription and it worked for one day. I have not been able to log in since then. I have worked with customer support to resolve. i spent at least 2 hours to resolve. They just repeatedly ask for screen shots and do nothing else. The MOST USELESS support staff ever. I'm working with my bank to get a refund because this seems like fraud and I have reported it as fraud to my bank.

16. januar 2026
Uopfordret anmeldelse
Monotype-logo

Besvarelse fra Monotype

Hi Liz. We're sorry to hear about your experience and would like to better understand the situation. We'll message you.

Bedømt til 1 ud af 5 stjerner

Would leave no stars if possible, do not use them

Would leave no stars if possible. I subscribed to one of their memberships to use a handful of fonts, but I always had trouble accessing them through PhotoShop and constantly had to re-login and troubleshoot. Then it automatically renewed and I lost all access. When I reached out to let them know they said they would look for the issue and get back to me. Three weeks later, still no access so I reached out to cancel the subscription and learned they will not refund a single cent unless you cancel thirty days before the automatic renewal (which they give no email reminder/warning about). After dealing with unpleasant customer service that tried to get me to pay more just to use the font that was previously included in the subscription, I decided to just cut my losses and never go near this company again.

7. november 2025
Uopfordret anmeldelse
Monotype-logo

Besvarelse fra Monotype

Hi Whitney. Our sincerest apologies for your experience. Our customer service team is investigating and will follow up asap.

Bedømt til 1 ud af 5 stjerner

This company has horrible service and is a rip off

This company is a rip-off. Was subscribed to work for a client and needed there "proprietary font". They renewed my membership with absolutely no notice. Immediately brought this up when the charge hit and customer service would not cancel it even on the same day. They pointed to "you have notify us 30 days before the plan renews." Had not logged in in 8 months.

14. august 2025
Uopfordret anmeldelse
Monotype-logo

Besvarelse fra Monotype

Hi Jack,
Thank you for sharing your feedback. We're sorry to hear about your experience. Our customer support team will be in touch asap.

Bedømt til 1 ud af 5 stjerner

Avoid using. Unlawful advertising of Fonts.

The Fonts are out of alignment. Customer Service is awful as they use every excuse they can to not help you. The limitations on the use of the fonts on their website is staggering. You will not be able to use the fonts as they advertise.

22. maj 2025
Uopfordret anmeldelse
Monotype-logo

Besvarelse fra Monotype

Thank you for sharing your feedback. We’ve recently gained access to our Trustpilot account and are sorry to hear about your experience. We value your input and would appreciate the chance to speak directly to better understand and improve.

Bedømt til 1 ud af 5 stjerner

Useless service and appalling customer support

Customer support took 1 full year for reply to a request to cancel a subscription of over €200 which was made immediately following payment and was never used.

A reply was received after 1 year upon which the money was nevertheless charged in full and the subscript cancelled without ever having been used.

Highly recommend never using this platform.

5. maj 2025
Uopfordret anmeldelse
Monotype-logo

Besvarelse fra Monotype

Hi Lisa,
Thank you for sharing your feedback. We’ve recently gained access to our Trustpilot account and are sorry to hear about your experience. We value your input and would appreciate the chance to speak directly to better understand and improve.

Bedømt til 1 ud af 5 stjerner

Scam Awareness

They emailed several of our employees, falsely claiming to be our account manager(we have no account) and falsely claiming we are using their fonts(we design in-house).

Behavoir reeks of a scam.

10. april 2025
Uopfordret anmeldelse
Monotype-logo

Besvarelse fra Monotype

Hi Taylor. Thank you for sharing your feedback. We’ve recently gained access to our Trustpilot account and are sorry to hear about your experience. We would appreciate the chance to speak directly to better understand the situation.

Bedømt til 1 ud af 5 stjerner

Imagine being lock of a art style by someone...

Trashy company, looking to steal money from others trough fonts lol.... imagine being lock of a art style by someone... What a piece of garbage, money stealers, you are a shame to the world

4. februar 2025
Uopfordret anmeldelse
Monotype-logo

Besvarelse fra Monotype

Hi Pedro. Thank you for sharing your feedback. We’ve recently gained access to our Trustpilot account and are sorry to hear about your experience. We value your input and would appreciate the chance to speak directly to better understand and improve.

Bedømt til 1 ud af 5 stjerner

Monotype harass people over a fonts…

Monotype harass people over a fonts that are open-source, particularly Riaz Adam

27. januar 2025
Uopfordret anmeldelse
Monotype-logo

Besvarelse fra Monotype

Hi Ava. Thank you for sharing your feedback. We’ve recently regained access to our Trustpilot account and are sorry to hear about your experience. We value your input and would appreciate the chance to speak directly to better understand and improve.

Bedømt til 1 ud af 5 stjerner

Unethical and Illegal Behavior

Monotype has been the owner of MyFonts since 2012. It is not clear exactly when, but without alerting any of their customers, this company which constitutes a near monopoly of font sales and distribution, have removed years and years of orders from the MyFonts download page. In my particular case, that represents hundreds and hundreds of dollars.

Those downloads are no longer available.

It is totally unethical not to give clients the opportunity to re-download these fonts before the orders are deleted. I am beyond outraged and bereft.

14. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Mono is for Monopoly

Monotype used to make the best font management software of all time. First it was free; then they charged for it and everyone was happy to pay because it was good.

Now they've gotten greedy. They killed the app, they bought their competitors, and now only offer fonts and font management as a service: you have to rent them, in perpetuity. It's a power grab, a money grab, it takes away control not just of your font library, but of every project you ever create with that library. Hell no.

I hope everyone does what I'm doing: refuse to give one penny to these unethical monopolists. Never again.

15. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Sorry, I'm not your sales guy.

Sorry, I'm not your sales guy.

A confusing app. A money and time waste par exellence. Expensive font-licenses which I have to sell in the name of Monotype. I have the work they have all the effort.

30. juli 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

More expensive, more problems

More and more expensive, fewer and fewer functions. We pay for licences for web fonts every year. Suddenly, fonts are no longer displayed because they are no longer available from Monotype. When contacting support, they recommend installing their software - doesn't solve any problems, but adds new ones because two font managers don't understand each other.

I will have to look for another solution.

24. juli 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Don't waste your time

Signed up for a free trial of this service and quickly realised how terrible it is. Didn't register any bank details however did register with my gmail account so I am now keeping a watchful eye on my accounts to ensure I don't get stung. There is no option to cancel the free trial or administer your account. Wish I had read the reviews on this company before I signed up for the trial. Avoid

4. februar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

such a scam

I got a subscription to download a font and found out that the download feature "isn't available on my plan".

In the documentation they state you can download fonts but this is NOT true.

I contacted support about this (Pooja) and she said NO REFUNDS since they offer everyone a 14-day free trial.

I did not do a trial. I bought a subscription and within 5 minutes realized this wasn't what I was looking for. Order #4050.

This is such a scam. I'm going to file a dispute with my bank against this company if the issue isn't resovled.

11. januar 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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