Not happy with product as I cannot get any farther than entering my password. And I will not let me launch my Photoshop files, essentially holding my copy of Photoshop hostage. Long-time user of produ... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
0 Star is not an option it's the only reason why I give one star. It's the most bugged application Ihave ever see it's always jam and now I cannot connect anymore on the dashboard... I tried everythin... Se mere
Virksomheden har svaret
More and more expensive, fewer and fewer functions. We pay for licences for web fonts every year. Suddenly, fonts are no longer displayed because they are no longer available from Monotype. When con... Se mere
Signed up for a free trial of this service and quickly realised how terrible it is. Didn't register any bank details however did register with my gmail account so I am now keeping a watchful eye on my... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Monotype Imaging Inc. is a global leader in type and technology. Monotype’s library of over 250,000 fonts is one of the largest on the planet, covers a full range of styles and languages, and is home to historic icons and contemporary releases alike from a network of global foundries and partners. In addition, Monotype invests in forward-looking technology to help brands create cutting-edge design quickly and efficiently, leveraging AI and emerging technologies to ensure type remains a focal point of modern communication and branding.
Kontaktoplysninger
600 Unicorn Park Dr, 01801, Woburn, USA
- (781) 970-6000
- support@monotype.com
- www.monotype.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Not happy with product as I cannot get…
Not happy with product as I cannot get any farther than entering my password. And I will not let me launch my Photoshop files, essentially holding my copy of Photoshop hostage. Long-time user of product who is NOT happy at the moment!
Absolute shark of a company
Absolute shark of a company that actively seeks historical licensing infringements instead of building a relationship going forward. I would recommend using the plethora of free fonts available online (Google Fonts etc.) and NEVER dealing with Monotype.

Besvarelse fra Monotype
Un-empathetic employees like Udiq who…
Un-empathetic employees like Udiq who run like Ai bots make the entire experience very dissapointing
0 Star is not an option it's the only…
0 Star is not an option it's the only reason why I give one star. It's the most bugged application Ihave ever see it's always jam and now I cannot connect anymore on the dashboard... I tried everything and nothing paied off but I use some of those type for my project and now I don't got access anymore... so if you want some unrelatable app for font invest other than that use some free app because this one isn't worth sh*t

Besvarelse fra Monotype
This company is extorting money from…
This company is extorting money from customers. There practices of trying to force me to now pay yearly for something I already bought and paid for is wrong. BEWARE OF MONOTYPE.

Besvarelse fra Monotype
I would give zero stars if I could
I would give zero stars if I could. I paid for a subscription and it worked for one day. I have not been able to log in since then. I have worked with customer support to resolve. i spent at least 2 hours to resolve. They just repeatedly ask for screen shots and do nothing else. The MOST USELESS support staff ever. I'm working with my bank to get a refund because this seems like fraud and I have reported it as fraud to my bank.

Besvarelse fra Monotype
Would leave no stars if possible, do not use them
Would leave no stars if possible. I subscribed to one of their memberships to use a handful of fonts, but I always had trouble accessing them through PhotoShop and constantly had to re-login and troubleshoot. Then it automatically renewed and I lost all access. When I reached out to let them know they said they would look for the issue and get back to me. Three weeks later, still no access so I reached out to cancel the subscription and learned they will not refund a single cent unless you cancel thirty days before the automatic renewal (which they give no email reminder/warning about). After dealing with unpleasant customer service that tried to get me to pay more just to use the font that was previously included in the subscription, I decided to just cut my losses and never go near this company again.

Besvarelse fra Monotype
This company has horrible service and is a rip off
This company is a rip-off. Was subscribed to work for a client and needed there "proprietary font". They renewed my membership with absolutely no notice. Immediately brought this up when the charge hit and customer service would not cancel it even on the same day. They pointed to "you have notify us 30 days before the plan renews." Had not logged in in 8 months.

Besvarelse fra Monotype
Avoid using. Unlawful advertising of Fonts.
The Fonts are out of alignment. Customer Service is awful as they use every excuse they can to not help you. The limitations on the use of the fonts on their website is staggering. You will not be able to use the fonts as they advertise.

Besvarelse fra Monotype
Useless service and appalling customer support
Customer support took 1 full year for reply to a request to cancel a subscription of over €200 which was made immediately following payment and was never used.
A reply was received after 1 year upon which the money was nevertheless charged in full and the subscript cancelled without ever having been used.
Highly recommend never using this platform.

Besvarelse fra Monotype
Scam Awareness
They emailed several of our employees, falsely claiming to be our account manager(we have no account) and falsely claiming we are using their fonts(we design in-house).
Behavoir reeks of a scam.

Besvarelse fra Monotype
Imagine being lock of a art style by someone...
Trashy company, looking to steal money from others trough fonts lol.... imagine being lock of a art style by someone... What a piece of garbage, money stealers, you are a shame to the world

Besvarelse fra Monotype
Monotype harass people over a fonts…
Monotype harass people over a fonts that are open-source, particularly Riaz Adam

Besvarelse fra Monotype
Unethical and Illegal Behavior
Monotype has been the owner of MyFonts since 2012. It is not clear exactly when, but without alerting any of their customers, this company which constitutes a near monopoly of font sales and distribution, have removed years and years of orders from the MyFonts download page. In my particular case, that represents hundreds and hundreds of dollars.
Those downloads are no longer available.
It is totally unethical not to give clients the opportunity to re-download these fonts before the orders are deleted. I am beyond outraged and bereft.
Mono is for Monopoly
Monotype used to make the best font management software of all time. First it was free; then they charged for it and everyone was happy to pay because it was good.
Now they've gotten greedy. They killed the app, they bought their competitors, and now only offer fonts and font management as a service: you have to rent them, in perpetuity. It's a power grab, a money grab, it takes away control not just of your font library, but of every project you ever create with that library. Hell no.
I hope everyone does what I'm doing: refuse to give one penny to these unethical monopolists. Never again.
Sorry, I'm not your sales guy.
Sorry, I'm not your sales guy.
A confusing app. A money and time waste par exellence. Expensive font-licenses which I have to sell in the name of Monotype. I have the work they have all the effort.
More expensive, more problems
More and more expensive, fewer and fewer functions. We pay for licences for web fonts every year. Suddenly, fonts are no longer displayed because they are no longer available from Monotype. When contacting support, they recommend installing their software - doesn't solve any problems, but adds new ones because two font managers don't understand each other.
I will have to look for another solution.
Awful rubbish setup for installation
Awful rubbish setup for installation. Also an absolute rip off as well. Look elsewhere!
Don't waste your time
Signed up for a free trial of this service and quickly realised how terrible it is. Didn't register any bank details however did register with my gmail account so I am now keeping a watchful eye on my accounts to ensure I don't get stung. There is no option to cancel the free trial or administer your account. Wish I had read the reviews on this company before I signed up for the trial. Avoid
such a scam
I got a subscription to download a font and found out that the download feature "isn't available on my plan".
In the documentation they state you can download fonts but this is NOT true.
I contacted support about this (Pooja) and she said NO REFUNDS since they offer everyone a 14-day free trial.
I did not do a trial. I bought a subscription and within 5 minutes realized this wasn't what I was looking for. Order #4050.
This is such a scam. I'm going to file a dispute with my bank against this company if the issue isn't resovled.
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