False advertising, totally! Advertising showed distant objects brought into focus. Yea right… only light magnification. Of course, made in China. No attachment to a phone camera. No way to get your... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I don't know what camera lens they used to represent the starscope monocular but I sure would like to have it. It sure wasn't the actual lens view that is in the starscope. The actual zoom of the star... Se mere
I was Just about to order one of these Starscopes until i read the over 85% bad reviews on Trustpilot, Thanks Reviewers for the warning. :-)
An absolute scam. My starscope arrived with NO magnifying lens. Multiple e-mails later, no resolve. Waste of money
Virksomhedsoplysninger
Skrevet af virksomheden
Starscope Monocular telescopes lets you shoot telescopic photos on your smartphone. Advances in computer-designed lens elements have made it possible to create lenses with stunning color accuracy and tack-sharp details, all at a price that would have been impossible just a few short years ago! The high-performance light-transmission optics in the Starscope allow you to view and photograph scenes in absolute razor sharpness – no matter where you go.
Kontaktoplysninger
1,1
Dårlig
249 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Not received
Ordered over a month ago for a Christmas gift. Never received it and am pretty sure I never will by now.
They keep saying they're so happy I've had such a great experience!!
Really!
4. januar 2022
Uopfordret anmeldelse
Besvarelse fra Starscope
Hi Deanna! We are sorry if you still have not receive your order. Please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Julie from Starscope Customer Care
BAD DEAL # 2
Just received a reply from Starscope Monocular regarding my review.
Just like I said in my review some more BS.
They never offer a phone number so I can talk to a live person.
Also like I said please do not lose your money with this company.
Here’s how they apologize, yesterday they sent me a (we are sorry) email and the way they want to make it up is to sell me two new products at 50% off so they can steal some more of my money.
These people are really no good. Please be careful.
4. januar 2022
Uopfordret anmeldelse
Besvarelse fra Starscope
Hi Mark! We are sorry for the inconvenience that caused you. Please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Julie from Starscope Customer Care
Ordered 11 7 buyer’s beware my fault
Ordered 11 7. 2021. It’s now Jan 4 2022. No merchandise many calls and emails later are of no help. The answering service is pleasant but I want to cancel this order and never deal with this this company again. Much less eval their product. Should have gone to my tent store
4. januar 2022
Uopfordret anmeldelse
Besvarelse fra Starscope
Hi RobC! We are sorry for the inconvenience that caused you. Please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
Have not received item that was ordered…
Have not received item that was ordered before Christmas as a gift.
Have read many many reviews all complaining about non arrival of items ordered
Also have read of people reporting that the company thank them for their great review (as did I) even though we never gave such reviews!!
Have requested a refund just after Christmas but as of today have still not received acknowledgment of my request. Have commenced a complaint procedure through PayPal to resolve this
4. januar 2022
Uopfordret anmeldelse
Besvarelse fra Starscope
Hi Douglas! We are sorry if you still have not receive your order. Please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
I ordered 4 (plus 1) of the mini…
I ordered 4 (plus 1) of the mini binocs. When they came I opened one box and the only thing that came in focus was 4-5 feet away!!! further away blurry and nothing identifiable. I opened another box (had some wrinkles on the box (opened before?) and the lens fell out. Customer service said I had ordered 4 more (2-3 hours later =didn't!!!) that were coming. Waited 5 days, called CS and they said I ordered another order of 4 (that would make 13-15 of them!!!).
I find it curious that starscope sent an auto reply thanking me for feedback ("we're happy you had a great experience with our products" ) -NOT
4. januar 2022
Uopfordret anmeldelse
Besvarelse fra Starscope
Hi Gretchen! Sorry to hear your experience was not satisfactory. If you’re open to discussing your experience further, please contact us at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
Ordered for xmas 3 months ago
Ordered for xmas 3 months ago. Spent over 100 dollars. Cant afford places that dont deliver. Very disappointed!!!
4. januar 2022
Uopfordret anmeldelse
Besvarelse fra Starscope
Hi Sally! We are sorry if you still have not receive your order. Please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
No Christmas!!!!!!!!
I, like everyone else have not received the two scopes I ordered with a guarantee the would be here by Christmas. I cant give you a good review until I get them!!!!!No Christmas.
3. januar 2022
Uopfordret anmeldelse
Besvarelse fra Starscope
Hi Sandy! We are sorry if you still have not receive your order. Please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
Why are you allowed to do business
Why are you allowed to do business. You should be sued for your lies and lack of service.
3. januar 2022
Uopfordret anmeldelse
Besvarelse fra Starscope
Hi Jasper! Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and assist you further about your concerns, please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
Besvarelse fra Starscope
Hi John! Thank you for posting a review. All pricing are in United States Dollar. Please contact our customer support team for further concerns at https://support.starscopemonocular.com
Have a great one!
-Keeshia from Starscope Customer Care
I ordered my starscopes in November for…
I ordered my starscopes in November for Christmas. Still have not received a tracking number. I've emailed several times. Received an email back from Elmer and one from Ghada Hajjeji at a support email telling me as soon as someone gives them the tracking number they'll give it to me. The first email like this has been 3 weeks ago.
3. januar 2022
Uopfordret anmeldelse
Besvarelse fra Starscope
Hi Rebecca. Thank you for posting a review and we are sorry to hear that you still have not receive your order. We would like the opportunity to talk and assist you further about your concerns, please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
Have NOT received my order!!
Have NOT received my order!!
607/591/2630
2. januar 2022
Uopfordret anmeldelse
Besvarelse fra Starscope
Hi Jackie. Thank you for posting a review and we are sorry to hear that you still have not received your order. We would like the opportunity to talk and assist you further about your concerns, please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
Same as everyone else
Same as everyone else. Horrible! Ordered 12/7 and no response from company regarding when it will be delivered!
2. januar 2022
Uopfordret anmeldelse
Besvarelse fra Starscope
Hi Helen. Thank you for posting a review and we are sorry to hear that you still have not received your order. We would like the opportunity to talk and assist you further about your concerns, please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
Terrible Experience
Ordered four items on December 8th. Order to my knowledge was never even processed. I think this is a total scam. Today is January 1st. Only thing I have gotten back it that they are going to check on the order. These were to be Christmas presents. Well Christmas has come and gone.
2. januar 2022
Uopfordret anmeldelse
Besvarelse fra Starscope
Hi Roland. Thank you for posting a review and we are sorry to hear that you still have not received your order. We would like the opportunity to talk and assist you further about your concerns, please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
I am still awaiting my products!
I ordered 4 Starscope units and 1 phone mount on 2021-11-29 and as of 2022-1-1 I have received nothing. I called support and a very pleasant lady named Jane gave a reasonable explanation for the delay and asked that I be patient for two more weeks... so... I am
Being Patient!
1. januar 2022
Uopfordret anmeldelse
Besvarelse fra Starscope
Hi James. Thank you for posting a review. Your feedback helps us to improve our service for everyone. Should there be any further concerns, please contact our customer support team at https://support.starscopemonocular.com
Have a great one!
-Keeshia from Starscope Customer Care
This company took $81 out of my account…
This company took $81 out of my account on December 9 2021, but I have not received any tracking number or any notice of where my package may be. They answered my query with an apology and a thanks for my patience, but no item as of Jan 1, 2022.
1. januar 2022
Uopfordret anmeldelse
Besvarelse fra Starscope
Hi Dlt. Thank you for posting a review and we are sorry to hear that you still have not received your order. We would like the opportunity to talk and assist you further about your concerns, please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
They contacted me and said my order…
They contacted me and said my order number is invalid which I proved them wrong. This is the worst company I have ever dealt with!
1. januar 2022
Uopfordret anmeldelse
Besvarelse fra Starscope
Hi Michael. Thank you for posting a review and we are sorry to hear that you still have not received your order. We would like the opportunity to talk and assist you further about your concerns, please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
Es una página fraudulenta
Es una página fraudulenta. El producto nunca llega de la compra . Te contestan respuestas genéricas diciendo que te faltan datos y en realidad el producto nunca llega .Un timo . O me devuelven el dinero en menos de una semana o pienso denunciarles .
31. december 2021
Uopfordret anmeldelse
Besvarelse fra Starscope
Hi Leticia. Thank you for posting a review and we are sorry to hear that you still have not received your order. We would like the opportunity to talk and assist you further about your concerns, please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
My order has not been received in a…
My order has not been received in a timely manner. Not having been given a tracking number, I'm to assume the items have never been shipped. I have not received an e-mail that responds to my request for help. I keep getting THANK YOU for your order please rate us. I don't think you want me to rate you with the frustration I have received trying to communicate with you customer service department. I just want to know if I'm getting my order or not. If not please refund my order. Thanks, Susan Osburn
28. december 2021
Uopfordret anmeldelse
Besvarelse fra Starscope
Hi Susan! I am sorry to hear that you haven't received your order. Feel free to reach out to our customer support team via https://support.starscopemonocular.com/hc/en-us for us to provide you further assistance. You can contact us through chat so you can talk to a live person directly. We're not perfect and sometimes we may have issues. We'll own up to it and we'll do our best to make things right if you give us another chance.
Have a great one!
-Julie from Starscope Customer Care
i have still not received the order…
i have still not received the order that I placed on 11/23/2021. I have a tracking # but have been seeing for 2 weeks now that the order is in transit!! in transit to where?? Apparently not to me!
28. december 2021
Uopfordret anmeldelse
Besvarelse fra Starscope
Hi Linda! I am sorry to hear that you haven't received your order. Feel free to reach out to our customer support team via https://support.starscopemonocular.com/hc/en-us for us to provide you further assistance. You can contact us through chat so you can talk to a live person directly. We're not perfect and sometimes we may have issues. We'll own up to it and we'll do our best to make things right if you give us another chance.
Have a great one!
-Julie from Starscope Customer Care
Merchandise was ordered 11.23.21 and…
Merchandise was ordered 11.23.21 and has not been received.
28. december 2021
Uopfordret anmeldelse
Besvarelse fra Starscope
Hi Virginia! I am sorry to hear that you haven't received your order. Feel free to reach out to our customer support team via https://support.starscopemonocular.com/hc/en-us for us to provide you further assistance. You can contact us through chat so you can talk to a live person directly. We're not perfect and sometimes we may have issues. We'll own up to it and we'll do our best to make things right if you give us another chance.
Have a great one!
-Julie from Starscope Customer Care
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.