Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Update: I had a pretty bad first experience but since then they have been really helpful dealing with RoyalMail's idiocy. RoyalMail otoh seem to be incapable of delivering letters in any sort of... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Amazing service in every sense. I needed to send urgent documents, and they processed my order and shipped the item in no time. On top of that, when Royal Mail didn’t update the tracking and I worried... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Had encountered them while looking through similar online letter services. Was the most straightforward and easiest to use. Made it wonderfully easy to send my friends in the UK an heartfelt letter. I... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

This is such a nifty idea, to be able to upload a letter and have it printed and sent from within the UK! One of my friends said it's like a telegram for the modern age. I've used Modernmail twi... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Digitaltryk

Skrevet af virksomheden

ModernMail is an easy, online mailing service allowing customers to upload online letters - and have them sent physically. No printer, stamps or envelopes needed!


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

68 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Reliable service!

I’ve used this service a number of times and it’s extremely reliable, exactly what I asked for and I would absolutely recommend it!

1. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic service, highly recommended

Incredible service and will use often. Highly recommended. Rebecca there is fab. Great customer services there and really, a breath of fresh air. Thank you again

James

17. marts 2026
Uopfordret anmeldelse
Modernmail-logo

Besvarelse fra Modernmail

Thank you James for your kind review!

Bedømt til 5 ud af 5 stjerner

Found this service incredibly more…

Found this service incredibly more easier than other sites. Will be definitely using again in the future.

11. marts 2026
Uopfordret anmeldelse
Modernmail-logo

Besvarelse fra Modernmail

Thank you Kelly for your review!

Bedømt til 5 ud af 5 stjerner

A lifesaver from the North

A lifesaver from the North - could not be any easier posted within an hour of payment. Many thanks.

5. marts 2026
Uopfordret anmeldelse
Modernmail-logo

Besvarelse fra Modernmail

Thank you for taking the time to write us a review, and you're welcome!

Bedømt til 5 ud af 5 stjerner

Great service. Less headaches

Like someone else on here said, I work abroad so ModernMail has saved me a huge admin task of doing this myself. I used the Special Delivery service and it was received by the party the next day. Great service thank you.

24. februar 2026
Uopfordret anmeldelse
Modernmail-logo

Besvarelse fra Modernmail

Thank you Billy for your review, we appreciate it!

Bedømt til 5 ud af 5 stjerner

Excellent service

Absolutely fantastic service from ModernMail. The whole process was simple and hassle‑free – I just uploaded my document, added the recipient details, and they handled the printing and posting for me. The website is clear and easy to use, with everything laid out in a very straightforward way.
What impressed me most was the speed and reliability of the service, along with the reassurance that my letter would be printed and sent within a short timeframe. This has saved me time, money, and the inconvenience of going to the post office, which is exactly what I was looking for.
I’m very satisfied with ModernMail and will definitely be using them again for future letters. Highly recommended for anyone who wants an efficient, affordable way to send physical mail online.

27. februar 2026
Uopfordret anmeldelse
Modernmail-logo

Besvarelse fra Modernmail

Thank you very much for your review Said, we're happy to have you as a customer!

Bedømt til 5 ud af 5 stjerner

Saves me a trip to the post office

Saves me a trip to the post office, I used to go every week and now I don’t have to! Very reliable and helpful when I had a question about stapling documents together. Would recommend ModernMail. Thanks!!

24. februar 2026
Uopfordret anmeldelse
Modernmail-logo

Besvarelse fra Modernmail

Thank you Rebecca for your kind review, it's much appreciated. We're glad we can save you the trip!

Bedømt til 4 ud af 5 stjerner

Bad first experience, must improved.

Update:
I had a pretty bad first experience but since then they have been really helpful dealing with RoyalMail's idiocy.
RoyalMail otoh seem to be incapable of delivering letters in any sort of reliable fashion.

I paid for a signed delivery of a letter. It was never delivered, ModernMail simply ignores me. I don't seem to have proof of postage so I can't contact RoyalMail and ModernMail simply couldnt' care less.

Updated stars to reflect that after I posted this review they did fix the situation (you can see their response). Better than nothing but still was an overall bad experience.

2. februar 2026
Uopfordret anmeldelse
Modernmail-logo

Besvarelse fra Modernmail

Hi JJ,

I’m really sorry this was your experience. You’re right to have felt frustrated, especially after waiting for a reply.

To clarify what happened: you placed two orders with us, both sent via Royal Mail Signed For. Both items were printed and collected by Royal Mail on the same day as ordering. One item has been marked as delivered. The second shows as “We’ve got it” on Royal Mail’s tracking (which means it has yet to be scanned on receipt of a signature).

Our service involves printing your letter, preparing it, and handing it directly to Royal Mail with the selected postage. In this case, that was done correctly and proof of postage was obtained on the day of dispatch. Once an item is handed over, the physical delivery process is managed by Royal Mail and unfortunately sits outside of our control.

With Signed For letters, tracking only updates when a signature is captured. Large organisations often accept post in bulk without signing individual items, which can result in tracking not progressing even if delivery has been made. While this is a limitation of the Signed For service itself, we completely understand how concerning that can be from a customer’s perspective.

Where we did fall short was in missing your earlier message due to an issue during an email system upgrade. That delay in communication is entirely on us, and we’re genuinely sorry for that.

As soon as we became aware, we personally reviewed your case, provided proof of postage, issued a full refund at our own expense, and offered to resend the letter via upgraded Special Delivery at no cost. This is the usual process we offer to customers whom have the issue of the tracking page not updating.

We absolutely do care about our customers’ experience, even when delivery issues are outside our direct control, and we always aim to resolve matters fairly.

If you or any customer ever needs urgent assistance, we’re also available by phone Monday–Friday on +44 7392 817702 in addition to email support.

Thank you again for your feedback, and I’m sorry that your overall experience wasn’t a better one.

Rebecca
Modern Mail

Bedømt til 5 ud af 5 stjerner

Used these 4 different times

Used these 4 different times. Never had a problem. Always reached it's destination. Cheaper than buying a printer, ink etc... Will continue to use.

15. februar 2026
Uopfordret anmeldelse
Modernmail-logo

Besvarelse fra Modernmail

Thank you for your kind review Ben! We're happy to have you as a customer.

Bedømt til 5 ud af 5 stjerner

can’t recommend Modernmail highly…

can’t recommend Modernmail highly enough, especially Alexander, who provided truly fantastic service from start to finish.

We needed to organise important documents to be printed and posted urgently, and as we’re living in Spain, getting time-sensitive paperwork handled correctly can be stressful and difficult. Alexander made the whole process completely painless.

He was extremely attentive, professional, and efficient, kept us informed throughout, and was always available to answer questions. The documents were sent out quickly, accurately, and exactly as required. The whole process was fast, smooth, and very competitively priced.

This is actually the second time we’ve used Modernmail, and once again the service was A1. Reliable, responsive, and trustworthy — exactly what you want when dealing with important legal documents.

We would definitely use this company again and wouldn’t hesitate to recommend Alexander and Modernmail to friends, family, or anyone who needs a dependable service.

3. februar 2026
Uopfordret anmeldelse
Modernmail-logo

Besvarelse fra Modernmail

Hi Gary,

Thank you so much for taking the time to leave such a thoughtful review, it really means a lot to us.

We’re delighted to hear that Alexander was able to make the process smooth and stress-free, especially with time-sensitive documents from abroad. Providing clear communication, fast turnaround, and dependable service is exactly what we aim for, so it’s wonderful to know this came through.

We truly appreciate your continued trust in us, and we’re grateful for your recommendation. If we can ever help again in the future, please don’t hesitate to reach out.

Thanks again for choosing ModernMail! it was a pleasure supporting you.

Bedømt til 5 ud af 5 stjerner

I just had my car scrapped

I just had my car scrapped, but lost the VC5 so DVLS only need a letter. I was thinking Oh no! i have no printer. I have to handwrite it, take a drive to get an envelope and stamp and put it in the postbox. But I realised it was 2026, got ChatGPT to make the PDF and sent it my modernmail. Slightly more expensive than posting by hand but actually not when you consider the saving in labour and transport.

9. januar 2026
Uopfordret anmeldelse
Modernmail-logo

Besvarelse fra Modernmail

Thank you Dave for your kind review, we appreciate it!

Bedømt til 5 ud af 5 stjerner

Excellent

Excellent, have used this twice now and it is far superior to the other online mail providers. Much less fields to fill in and a PayPal option as well... great!

8. januar 2026
Uopfordret anmeldelse
Modernmail-logo

Besvarelse fra Modernmail

Thank you Austen for taking the time to leave us a review, we hope to help you again soon!

Bedømt til 5 ud af 5 stjerner

Fast and great service.

Great service to use if your printer packs up or you are simply away from it.

5. januar 2026
Uopfordret anmeldelse
Modernmail-logo

Besvarelse fra Modernmail

Thank you for your kind review, and taking the time!

Bedømt til 5 ud af 5 stjerner

Amazing service from Rebecca

Amazing service in every sense. I needed to send urgent documents, and they processed my order and shipped the item in no time. On top of that, when Royal Mail didn’t update the tracking and I worried the mail might be lost, I asked about resending it at my own expense. Modernmail were not only highly professional but also incredibly kind to they resent the mail and covered the cost themselves to reassure me about the delivery. I can’t recommend them enough; they truly made my day.

12. december 2025
Uopfordret anmeldelse
Modernmail-logo

Besvarelse fra Modernmail

Thank you for your kind words Joseph! We’re delighted to hear that Rebecca and the team could help you. Your feedback truly means a lot to us, and we’re so pleased we could make your day a little easier.

Bedømt til 5 ud af 5 stjerner

Outstanding and the Reviews here honestly help!

Using this service for the first time was really helpful, especially since my printer decided to jam permanently and I needed an alternative. It also gave me confidence knowing the company had strong reviews.

What truly stood out was how I accidentally ruined my order and contacted them straight away once I realised. They corrected it quickly and even sent the order through sooner than expected. I am genuinely grateful for how fast and professional the whole process was. I often worry about slow responses from companies because customer service has changed so much since COVID. Even with the shift in how many businesses communicate, Modermail handled everything incredibly well and far exceeded my expectations. Thank you for the great service and please keep it up.

18. november 2025
Uopfordret anmeldelse
Modernmail-logo

Besvarelse fra Modernmail

Thank you very much for taking the time to leave us a positive review Gabrielle. We're always more than happy to help our customers where needed.

Thanks again!

Bedømt til 5 ud af 5 stjerner

Worked as expected

Worked as expected. I had the option to courier documents from South America or use this service. SIgnificantly cheaper and worked well.

Thanks

14. september 2025
Uopfordret anmeldelse
Modernmail-logo

Besvarelse fra Modernmail

Thank you for taking the time to leave us a review, Justin! It's much appreciated, and we're happy to provide you a useful service.

Hope to help you again soon.

Bedømt til 5 ud af 5 stjerner

Def works

I've used this company twice now and I find it very efficient and cost effective. Will be using again and I do advise others to use this handy website when needed :)

14. november 2025
Uopfordret anmeldelse
Modernmail-logo

Besvarelse fra Modernmail

Thank you for your review! We're super happy you've found our service useful.

Bedømt til 5 ud af 5 stjerner

Used the company to serve legal…

Used the company to serve legal documents to a high court. I hadn’t used them before, so I was a little apprehensive considering the important nature of the task.
I called their team before placing my order and was greeted by a friendly voice (Alex). Alex clarified that my documents would be dispatched on the same day the order was received. They received the order, printed it (a 62 page file), upgraded the envelope (free of charge), applied a large envelope cover sticker, and dispatched it the same day. Documents arrived at the court in perfect time. I highly recommend, Modernmail service. I live in Thailand and rely heavily on print and post services……..I think I have just found my partner!

7. november 2025
Uopfordret anmeldelse
Modernmail-logo

Besvarelse fra Modernmail

Thank you so much Jamesy for taking the time to share your experience!

We’re thrilled to hear that Alex and the team were able to assist you smoothly and that your documents reached the court on time.

We really appreciate your recommendation and look forward to serving you in the future.

Warm regards,
The ModernMail Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere