Website says immediate shipping. I ordered 6 days ago, no communication, no dispatch, no tracking. I called the number multiple times and left voicemails as instructed, nothing. I’m 40 and I have neve... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Have had many orders through mode auto and always good experience. Everything comes in correctly and well packaged. Transit times are acceptable with tracking details and emailed updates. Can’t fault.... Se mere
I ordered a genuine BMW wireless charger for my 2014 650i. It took a little while to arrive and the Customer Information wasn't exactly forthcoming. But the item works well, it took me a total of abou... Se mere
They will not respond to emails or return calls regarding a part they sent which was incorrect. Zero after sales service, do not purchase from this company as if you need to get hold of them, you can... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
MODE™ Strives to push the boundaries in automotive modification, styling and tuning by creating individualised vehicles that are truly one of a kind. These days cars have become a staple in our everyday lives. No matter what we drive, there is usually some or even many more of the exact same car out there. These vehicles have become more and more a reflection of ourselves and our individuality. Seeing this we created a new concept in automotive modification in Australia. Each purchase made online can be delivered directly to your door or to one of our authorised MODE™ dealers for fitting/installation service plus in store advice, software tuning and personalisation to your vehicle. MODE™ is the master distributor to some of the World’s largest and most exclusive automotive brands with an extensive dealer network to ensure that no matter where you are we can deliver that signature MODE™ experience, an experience you will never forget.
Kontaktoplysninger
PO BOX 339 Virginia BC, 4014, EAGLE FARM, Australien
- store@modeautoconcepts.com
- modeautoconcepts.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Comprehensive list of parts available…
Comprehensive list of parts available and lot of it is in stock, ready to ship.

Besvarelse fra MODE Auto Concepts
Service
It's a very stupid anti-fraud system. I haven't experienced online shopping I need to provide customers with a photo ID. What’s matter about 2 name. Why does my username need to be the same as my driver's license? You are just an online merchant. What qualifications do you have to force customers to provide proof of identity? (if I don’t provide photo id they will hold my order until I send photo id to them )It's really outrageous. really bad service.

Besvarelse fra MODE Auto Concepts
The tune that I bought was amazing and…
The tune that I bought was amazing and it worked perfectly with my BMW.
The only thing is it took a bit longer than I expected to get my activation key and communication with the company wasn’t that fast as it was hard to get a hold of them.

Besvarelse fra MODE Auto Concepts
Bought a glc 43 cold air intake
Bought a glc 43 cold air intake
Car sounds like crap
Runs like crap
Filters are bunch of junk I was told by the mechanic
No information on how they found before you buy the product so I just threw $800 down the drain
Don’t buy glc intakes they are crso
Abhorrent business to deal with - AVOID!
I raised a fitment issue, and got brushed off. When I pressed, they ghosted me for 9 days until they got a dispute case via Afterpay. Even then, they chose to ignore Australian consumer law; notably the ácceptable quality guarantee'which is an onus on the seller, not the manufacturer. It would have cost them nothing to make a warranty claim upon the manufacturer on my behalf; but they instead chose to trash their reputation. They're about to find out why doing this to a guy as connected in the car community as me, will cost them dearly. I pity them for failing to see how their response to an issue could have been an opportunity to fortify their brand. Rather than to make an enemy out of me, they could have instead made me an ally, singing their praises amongst my car enthusiast friends. More the pity, that I now tell my contacts to avoid Mode Auto like a disease.

Besvarelse fra MODE Auto Concepts
No customer service
Sent a stop/start button with the text misaligned. Ignored requests to exchange or refund.
Edit- after submitting this review, Mode have reached out and responded, and refunded me. Upgraded from 1 to 2 stars on this basis, but it’s a shame it took this review for them to respond.

Besvarelse fra MODE Auto Concepts
The quality of the item is god awful
The quality of the item is god awful. They did not include any of the things in the kit for installation that they were supposed to, and are now telling me the suede I ordered is low quality because I did not get alcantara. Absolutely horrible do not buy from here

Besvarelse fra MODE Auto Concepts
Great experience
Great experience, easy pickup and the boyz gave great info on the product that I was buying and well mannered. Thank you again!
Excellent Service
I emailed a question to confirm I’m ordering correct springs for my application, Mason got back to me with part number quickly , I placed order , confirmation and tracking details sent to me , 2 days later arrived in Brisbane , just fitted them today, and are exactly what I wanted.
Great store,bfast shipping and awesome…
Great store,bfast shipping and awesome customer support. Thank you
Super fast delivery (3days) best prices…
Super fast delivery (3days) best prices and knowledgable. 💯 Recommended
PROMPT SERVICE AND GREAT PRODUCT
A+++ BMW Upgrade
Excellent products, awesome quality, great website… A+++ all round. Will definitely be shopping with MODE again.
Perfect fit, great quality
The shipment came in very fast and the company is trust worthy
Good communication high quality…
Good communication high quality products will be shopping here again 👌
Ordered lowering springs locally, still haven’t arrived. Appalling customer service
Ordered lowering springs for my 2004 TS Astra over a week ago and they still haven’t been sent (note, they said shipping should take 3-5 days). I’m located in Brisbane Australia so shipping should have been no worries, since the company is based here. I’ve emailed them four times now to seek a response for when my order will be sent. Of course, no response yet. Not even from a bot or anything. Hopefully they arrive soon so I can install on my next couple of days off. Not impressed. Will definitely take my business elsewhere next time. Thought I would go with them because prices were reasonable and were reasonably local. May just stick with eBay so I don’t get screwed around with businesses that can’t even answer their emails.
After reading other reviews online this doesn’t seem like an uncommon occurrence. Should have read these reviews before ordering :( If you’re thinking of buying something from MODE, maybe think twice.

Besvarelse fra MODE Auto Concepts
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







