Moda@Home Anmeldelser 45

TrustScore 2.5 ud af 5

2,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Customer service is poor. This company are very difficult to get hold of and have no contact telephone number. The only means of communication is via email and they are slow to respond. I’ve been tryi... Se mere

Bedømt til 2 ud af 5 stjerner

Moda living - the Mercian Birmingham For the price you pay the quality and standard of the rooms are dreadful. Most things break within a few months just from basic usage. The heating and radiato... Se mere

Bedømt til 5 ud af 5 stjerner

Ordered of moda home was delivered 3-5 days amazing tv unit with led lights makes the room complete. Best thing is they accept clearpay would order from this company again excellent furniture 10 out 1... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Have ordered 6 Moda radiators. Two of them had fixings incomplete or missing. Poor quality control

Virksomhedsoplysninger

  1. Møbelforretning
  2. Sengeforretning
  3. Soveværelsesmøbelbutik
  4. Børnemøbelbutik
  5. Dagligstuemøbelbutik
  6. Kontormøbelforretning

Skrevet af virksomheden

Whatever room you're looking to furnish, Moda@Home is sure to have the product to suit your decor and needs. Shop online for your entire home from our wide range of stylish and affordable Home Furniture and more at everyday low prices. FREE UK Mainland delivery, NO minimum spend.


Kontaktoplysninger

2,5

Under middel

TrustScore 2.5 ud af 5

45 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great item better delivery needed

Item great just love it only down side delivery texted at 11.09 saying it was going to be delivered within 2 hour slots they came at 11’33 . Like people don’t need to work so missed them . Better notice much needed . Got it the next day but had to morning off work . Very annoying

22. marts 2024
Bedømt til 5 ud af 5 stjerner

A Great Experience All Round

Amazingly fast delivery. Driver was helpful. Well packaged, clear assembly instructions. Great product, much more solid than I expected for the price to be honest. A great experience all round!

18. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good quality product

Good quality product, easy to assemble and exactly as described. Very quick delivery and kept up to date with status. Very happy with this purchase.

16. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Wine cabinet

Furniture arrived but sadly wasn’t what I expected this company were very good at collecting it and giving me a refund

13. november 2023
Uopfordret anmeldelse
Moda@Home-logo

Besvarelse fra Moda@Home

Hello Sally,
Could you please contact me at info@modaathome.co.uk and provide your order number so I could look into this and update you directly?
Thank you.
Olga

Bedømt til 1 ud af 5 stjerner

The doors sit wonky the shelf’s holes…

The doors sit wonky the shelf’s holes are not even lined up probably so cannot put my shelf on the gloss edging is all discoloured wouldn’t bye avoid waste of money I’ll be getting my money back

24. juli 2023
Uopfordret anmeldelse
Moda@Home-logo

Besvarelse fra Moda@Home

Dear customer,

First of all, I want to thank you for your order.

I am sorry to hear that there was an issue with your item and that you felt you needed to leave negative feedback.

Why didn't you contact me through the site form or directly via email so I could look into this and have a chance to resolve the issue? I could arrange a return if your item arrived damaged or supply you with replacement parts.

I have already sent you an email asking for more information on this.

Kind regards,
Olga.
Moda@Home

Bedømt til 5 ud af 5 stjerner

Perfect!!

Perfect!!! Would order from here again

10. juli 2023
Moda@Home-logo

Besvarelse fra Moda@Home

Dear customer,

Thank you for your 5* review, hope to deal with you again.

Kind regards,
Olga.

Bedømt til 1 ud af 5 stjerner

I'm updating my review to one star as I…

I'm updating my review to one star as I still haven't heard when or if my item will arrive. It's now been 8 business days and despite my emails I haven't heard anything. I need this product by 29th June and was told it would arrive in 3-5 business days.

5. juni 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very fast delivery

Very fast delivery, excellent product. Cheapest I have seen it and love the pay in 3 option. Fully recommend this company. Would use again

3. maj 2023
Bedømt til 1 ud af 5 stjerner

Make sure you read the returns policy before you order

The item was damaged inside and very poor quality. After reading the returns policy it was not worth returning as we had to pay the returns fee even though the item was faulty. Make sure you the read the returns policy before you order anything.

18. januar 2023
Moda@Home-logo

Besvarelse fra Moda@Home

Dear Karen,

First of all, I want to thank you for your order.

I am sorry to hear that there was an issue with your item and that you felt you needed to leave negative feedback.

I'm afraid that there was a misunderstanding of the return policies. The returns for items damaged/defective are free. I can also supply the replacement parts free of charge as well. All you had to do is to contact me, so I could resolve your issue in the better possible manner.

I have already sent you an email asking for more information on this.

Kind regards,
Olga.
Moda@Home

Bedømt til 5 ud af 5 stjerner

Very good service and good product

7. december 2022
Uopfordret anmeldelse
Moda@Home-logo

Besvarelse fra Moda@Home

Hi Emma,

Thank you for your order and for your 5-star review!

I am pleased to know that you are satisfied with your purchase and the service provided. Hope to deal with you again!

Kind regards,
Olga.
Moda@Home

Bedømt til 4 ud af 5 stjerner

To be honest the only reason I’m giving…

To be honest the only reason I’m giving four stars is because I ended up having to chase to find out when my item would be delivered as I didn’t get an email to confirm dispatch or that the order was on the way. Having said that, their representative was really good and managed to give me all the information about the delivery. And to be fair the item did arrive within the specified time frame! Took a whilllllee to assemble the unit but was a good purchase and great value for the price too! Will definitely buy from them again! :)

1. december 2022
Moda@Home-logo

Besvarelse fra Moda@Home

Hi Nelly.

First of all, I want to thank you for your order.

I am sorry you felt that you need to leave a 4-star review because of the lack of updating the tracking information. As I advised you during our communication, there was an issue with the automatic updating system, which now has been fixed.

I am pleased to know that, after all, you are satisfied with the service provided and your new tv unit.

Hope to deal with you again!

Kind regards,
Olga.
Moda@Home

Bedømt til 1 ud af 5 stjerner

Not a good experience!

I ordered a dining room table which was perfect for whatvi needed and was very much looking forward to receiving it. I waited in each day for it delivery did say between 3 - 5 business days but i was not getting any updates at all delivery which did concern me. I had tp contact the company to check what was happening with my order i could not find a contact telephone number so had to fill out a form for email. I did hear back within about 1-2 days the lady that emailed me Olga was lovely very polite and apologetic. Unfortunately though she had to advise me i wouldnt be getting my order as it was damaged and that was the last one. I am very disappointed that i was not contacted to be informed of this and that i had to contact them. I am now awaiting on a full refund.

5. oktober 2022
Uopfordret anmeldelse
Moda@Home-logo

Besvarelse fra Moda@Home

Dear Kathrine,

First of all, I want to thank you for your order and to apologise for the late response.

Your feedback is extremely important to me and my small business and it helps me to improve service for everyone.

I am really sorry that your item was damaged in transit, I can only apologise because the carriers, used for delivery, are all third-party companies. Unfortunately, there was no stock of the product you ordered so I could send a replacement to resolve the issue in a better way and the only resolution I had is to process a full refund.

Please accept my most sincere apologies for the issue that has occurred. I really appreciate you being a customer. Thank you again.

Olga,
Moda@Home

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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