Mobile123 Anmeldelser 

22
TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

Ordered s24 ultra. Emailed this morning no response. Rang several times no answer. Used their chat box no response. Very surprised as I heard they were a good company. Feeling deflated at the Mo... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

When I found the site at first I was a bit sceptical, the device I was looking for was better value than other sites but also was based in ireland. I chanced it and worked out great, my order came w... Se mere

Bedømt til 2 ud af 5 stjerner

Ordered a Samsung plug for charging from Mobile123. Super fast charger worked perfectly for the first month or so. Now doesn't charge at all and makes a very weird buzzing/humming noise too when switc... Se mere

Virksomhedsoplysninger

  1. Elektronikbutik
  2. Elektronikværksted

Skrevet af virksomheden

Electronics Sale and Service, Apple Authorised Technician, Huawei Authorised reseller.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

22 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,9

Alle anmeldelser

(22)

2 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great customer service …

I just received a Lexon charger which was supposed to be new in a box but it came loose just wrapped in bubble wrap so I emailed them and told them it looks second hand and I wanted to give it as a Christmas present I received an email saying that this was the last one and it was on display in store. Update since I wrote this I have been told that I will receive a new one in a box in the next few days so I found the customer service very good and I was told that I could keep the other one which they didn't need to do

4. december 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Had to return item to them

Had to return item to them. Cost me €9.50 post. They have no-one available to receive their post before 10am, and would not collect from the local Sorting office; expected customer to travel from Wexford to retrieve. After some time and a lot of emails I successfully got An Post to redeliver for a third time...
Should have a process to collect their parcels if they are not there to receive them.

7. juli 2025
Uopfordret anmeldelse
Mobile123-logo

Besvarelse fra Mobile123

Thank you for sharing your concerns.

We completely understand your frustration and are truly sorry for any inconvenience caused during the return process. However, as the return was initiated due to an incorrect item being ordered, the cost and method of return shipping were in line with our stated return policy.

This situation was quite unusual, and we genuinely appreciate your patience as we worked to resolve it. Please be assured that we made every effort to retrieve the parcel by assigning a team member to collect it directly from the An Post sorting facility, as it was not delivered to our premises. While this caused a slight delay in the refund timeline, we acted promptly once the return was confirmed.

We would also like to clarify that we never requested or expected you to travel from Wexford. Our goal was simply to facilitate a successful redelivery, and we sincerely thank you for working with An Post to help resolve the issue.

Your refund was processed promptly after we retrieved the returned item, and it was completed well within our standard 5–14 business day timeframe.

We appreciate your feedback and will certainly take it into account as we continue to improve our service.

Kind regards,
Mobile123 Team

Bedømt til 5 ud af 5 stjerner

Very satisfied with Mobile 123.

Very satisfied with Mobile 123.
I ordered a Firestick 4K Max but they sent me the wrong item. I rang them up and there was no problem, 4 days later I got a what I ordered. Very nice to deal with, thanks.
Martin McCarthy Tramore Co Waterford

28. marts 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Samsung plug for charging

Ordered a Samsung plug for charging from Mobile123. Super fast charger worked perfectly for the first month or so. Now doesn't charge at all and makes a very weird buzzing/humming noise too when switched on. Essentially unusable.

2. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Mobile 123.ie

When I found the site at first I was a bit sceptical, the device I was looking for was better value than other sites but also was based in ireland.
I chanced it and worked out great, my order came within a couple of days hassle free

29. januar 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Slow 🐌

Ordered s24 ultra.
Emailed this morning no response.
Rang several times no answer.
Used their chat box no response.
Very surprised as I heard they were a good company.
Feeling deflated at the Moment
They have now responded informing me my phone has been dispatched.

20. januar 2025
Uopfordret anmeldelse
Mobile123-logo

Besvarelse fra Mobile123

We sincerely apologize for the delay in responding to your inquiry.

Our team typically responds to messages within 24-48 business hours (Monday to Friday). For the fastest assistance, we kindly recommend contacting us via email at info@mobile123.ie, and we will prioritize your request as soon as possible. Alternatively, you’re always welcome to visit our physical store directly.

We truly appreciate your patience and understanding and are committed to addressing your concern promptly.

Kind regards,
Mobile123 Team

Bedømt til 4 ud af 5 stjerner

Ordered 2 usb c chargers and only 1…

Ordered 2 usb c chargers and only 1 arrived in to me even though the invoice says 2 chargers. No answer when phoning. Sent email but no response.

Update got my second charger today so all good. Prompt resolution to my issue

13. december 2024
Uopfordret anmeldelse
Mobile123-logo

Besvarelse fra Mobile123

Dear Ian Baker,

We sincerely apologize for any inconvenience caused. Due to the busy Christmas period, our customer service team has been experiencing high demand. However, we are committed to responding to messages within 24 hours on business days.

The missing item has been posted today, and we’ve included a small gift in the package as a gesture of goodwill. We hope this helps.

If you have any further questions, please don’t hesitate to contact us. Thank you for your patience and understanding.

Kind regards,
Mobile123 Team

Bedømt til 5 ud af 5 stjerner

Got a new fone on mobile 123 it was 100…

Got a new fone on mobile 123 it was 100 euro cheaper than anywhere else I priced.. customer service was 100% was a problem with fast way it was resolved straight away ..I got my emails answered straight away and efficiently. Would highly recommend.

1. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Dreadful customer support

Dreadful customer support. Ordered a USB A to lightning cable, it was printed on the order and they sent me a bog standard USB C to lightning.
3 emails and nothing. Wasted 10 euro.
Cannot recommend these people. If I could give zero stars, I would.

13. maj 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Dreadful customer service

I ordered a phone charger plug and cable set, and was sent a plug only.
I have sent 5 emails to them and have had no response at all. No acknowledgement, never mind a resolution. Dreadful way to treat a customer

8. april 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Dreadful rude staff trying to overcharge me.

Dreadful rude staff trying to rip people off...
I saw a Firestick 4k Max on their website for €65 with free delivery . I phoned the shop to see if they had one in stock and I was going to call in and collect it and save them posting it to me.
I called in as agreed and the girl told me that it was €69 and not €65 as advertised !!
I showed her their website where it was €65 with free delivery and she said that was for online purchases only. Their website does not say this, it says very clearly "shop collect in Ireland" !!
She then proceeded to shout at me repeatedly to go elsewhere which I did.
In the end I went to Tech World in Upper Liffey Street and bought one for €55.
I have screenshots of their website offering the firestick for €65 and also have the receipt for where I ended up buying it for €55.
Shocking greedy staff in an untrustworthy shop....

16. august 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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