My experience with Mint was smooth and swift. They were quick to respond and happy to answer all my questions. I highly recommend MintEyewear.
Lokation
Skift lokationLisabi Street, 102216 Lagos, Lagos, NG
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I almost gave up on the order as it took so long to be delivered to me. I had to send reminders via email. My candid suggestion will be that you do follow up on all orders if possible make your cus... Se mere
Virksomheden har svaret
I like that my lenses are transition and have blue light protection. However, the communication wasn't great when it came to receiving my glasses. I had to follow-up with them before I was told when... Se mere
Well packaged, glasses were exactly as pictured, came with a cleaning cloth, a medium shell case, a cloth case, and the rope thingy. Sturdy quality looking frames and they are unique - I love that abo... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Mint Eyewear has transformed the eyewear shopping experience in Nigeria and UK, offering a range of high-quality, functional, and affordable eyewear options. With virtual try-on and multiple lens options for optical glasses, as well as screen glasses to combat eye fatigue, Mint Eyewear provides exceptional convenience and accessibility to customers. The company also offers comprehensive eye tests, making it easier for customers to get the right prescription and enjoy optimal vision. Mint Eyewear's commitment to quality is evidenced by the positive feedback from satisfied customers who appreciate the company's attention to detail and excellent customer service. Whether you're looking for prescription glasses, screen glasses, or stylish frames, Mint Eyewear has something to meet your needs. One of the standout features of Mint Eyewear is its virtual try-on option, which allows customers to see what different frames will look like on their faces without having to try them on physically. This feature saves time and makes it easier for customers to find the perfect frame. Another advantage of choosing Mint Eyewear is the company's range of lens options. Whether you need single-vision, bifocal, or progressive lenses, Mint Eyewear has a range of options. In addition, the company offers blue light-blocking lenses to help reduce eye strain and fatigue from screen use.
Kontaktoplysninger
Lisabi Street, 102216, Lagos, Lagos, Nigeria
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer service
My experience with Mint was smooth and swift. They were quick to respond and happy to answer all my questions. I highly recommend MintEyewear.
The quality and size of the frame where…
The quality and size of the frame where less than would be expected for the price
Terrible customer service.
Terrible customer service.
The wrong glasses were delivered, and when I reported the mix-up, I was repeatedly told I received exactly what I ordered, which was incorrect. Rather than take responsibility, the issue was dismissed.
It took several days to retrieve the wrong item and process my refund. Frustrating, inefficient, and highly unprofessional.
The glasses came in wonky
The glasses came in wonky, like they had been handled poorly.
Amazing product
Amazing product, best quality.
Communicate could've been better if timely. Aside from that love it.

Besvarelse fra Mint Eyewear Company - Nigeria
Affordable service but needs improvement
I like that my lenses are transition and have blue light protection.
However, the communication wasn't great when it came to receiving my glasses. I had to follow-up with them before I was told when I could pick the glasses up. Organising a time to pick the glasses up and actually picking them up was also frustrating, My glasses and the pouch I provided came back dirty too, although I wonder if the "dirt" on the glasses was from a liquid lens cleaner.
The customer service is top notch
The customer service is top notch and I love my glasses.

Besvarelse fra Mint Eyewear Company - Nigeria
Good service
Good service.
Although I wish I had a bit more freedom around selecting the colour of the accompanying accessories.
Several box contains missing, I paid a 100% and got 75% of my purchase
I like the frames but it would be better to be honest when billing people for stuff you can is 'in the box' but isnt. First off I didn't know the glasses came with a clip on shades frames. While this may be cool for people who use it for fashion purposes but it's not suitable for some like me who has myopia, it's just double expenses, it would have made sense if this was stated on the description of the glasses. Second on the list it state the box contains a case and screws, I didn't get any. If I am paying for the whole package, I would expect to get the whole package. I got a screwdriver instead, if this was the 'srcrew' then it better to communicate this clearly. Nevertheless it's still a beautiful frame, I just feel I paid for so much and got less than what I paid for hence the low review
Quality frames
Well packaged, glasses were exactly as pictured, came with a cleaning cloth, a medium shell case, a cloth case, and the rope thingy. Sturdy quality looking frames and they are unique - I love that about them. Delivery took a week.
I love my glasses firm and comfortable…
I love my glasses firm and comfortable on the eye, I also like that the lens can be customized to fit your everyday needs.
The timely delivery and prompt…
The timely delivery and prompt communication were top-notch.
I'd definitely recommend
From my first interaction to me unboxing my glasses, the entire experience with Mint was really good.
Quick timely delivery
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







