Ordering Process: Seamless. Delivery Process: The delivery service provider was horrible. Order: 1/10. Based on the previous order with MINT, I was told my clip-on was not sitting well because it... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My experience with Mint was smooth and swift. They were quick to respond and happy to answer all my questions. I highly recommend MintEyewear.
Absolutely great packaging and quality. The frames fit so perfectly and have helped my eyes significantly (I got the Fatima blue light glasses). My only problem was with the delivery, communication wa... Se mere
Virksomheden har svaret
I almost gave up on the order as it took so long to be delivered to me. I had to send reminders via email. My candid suggestion will be that you do follow up on all orders if possible make your cus... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Mint Eyewear has transformed the eyewear shopping experience in Nigeria and UK, offering a range of high-quality, functional, and affordable eyewear options. With virtual try-on and multiple lens options for optical glasses, as well as screen glasses to combat eye fatigue, Mint Eyewear provides exceptional convenience and accessibility to customers. The company also offers comprehensive eye tests, making it easier for customers to get the right prescription and enjoy optimal vision. Mint Eyewear's commitment to quality is evidenced by the positive feedback from satisfied customers who appreciate the company's attention to detail and excellent customer service. Whether you're looking for prescription glasses, screen glasses, or stylish frames, Mint Eyewear has something to meet your needs. One of the standout features of Mint Eyewear is its virtual try-on option, which allows customers to see what different frames will look like on their faces without having to try them on physically. This feature saves time and makes it easier for customers to find the perfect frame. Another advantage of choosing Mint Eyewear is the company's range of lens options. Whether you need single-vision, bifocal, or progressive lenses, Mint Eyewear has a range of options. In addition, the company offers blue light-blocking lenses to help reduce eye strain and fatigue from screen use.
Kontaktoplysninger
Lagos Mainland, 100001, Lagos, Nigeria
- +2348146883991
- hello@minteyewear.co
- minteyewear.co
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Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
BAD MINT EXPERIENCE
Ordering Process: Seamless.
Delivery Process: The delivery service provider was horrible.
Order: 1/10. Based on the previous order with MINT, I was told my clip-on was not sitting well because it wasn't done well and my PX isn't high. No blames. This time, I choose to do with MINT to ensure I get good work. Firstly, the coat on the glasses is peeling off. Then the clip-on is off & sitting wrongly making it completely useless. This time, they blamed the manufacturer and said that's how the glasses was made. Why then are you selling defective items to your customers? Zero quality control. The brand has done absolutely nothing more than offer a measly N2000 discount off my next order or a N2000 refund. Not a "we can replace the frames or something better". Just a "we are sorry you're dissatisfied but we can't do anything more and vibes.
N46,000 gone with the wind.
Smh.
Excellent customer service
My experience with Mint was smooth and swift. They were quick to respond and happy to answer all my questions. I highly recommend MintEyewear.
The quality and size of the frame where…
The quality and size of the frame where less than would be expected for the price
Terrible customer service.
Terrible customer service.
The wrong glasses were delivered, and when I reported the mix-up, I was repeatedly told I received exactly what I ordered, which was incorrect. Rather than take responsibility, the issue was dismissed.
It took several days to retrieve the wrong item and process my refund. Frustrating, inefficient, and highly unprofessional.
The glasses came in wonky
The glasses came in wonky, like they had been handled poorly.
Had challenges using the gift card
Had challenges using the gift card. Though it's sorted.
It fits so well and it gets a lot of…
It fits so well and it gets a lot of compliments. You are welcome
Amazing product
Amazing product, best quality.
Communicate could've been better if timely. Aside from that love it.

Besvarelse fra Mint Eyewear Company

Besvarelse fra Mint Eyewear Company
Affordable service but needs improvement
I like that my lenses are transition and have blue light protection.
However, the communication wasn't great when it came to receiving my glasses. I had to follow-up with them before I was told when I could pick the glasses up. Organising a time to pick the glasses up and actually picking them up was also frustrating, My glasses and the pouch I provided came back dirty too, although I wonder if the "dirt" on the glasses was from a liquid lens cleaner.
Lovely and quality frame.
I have used this frame for over a year now so I give proper review, this frame has passed through a lot, slept on, sat on it etc.. but it's still standing. I'm definitely going to get more frames from them.
Disapointing
Disappointed by these not even had them 6 maths and falling apart

Besvarelse fra Mint Eyewear Company
Good for daytime poor for night driving
The glasses are good quality but the attachment lenses for night or sunlight do not fit snug. I purchased them for night driving and seriously disappointed. I get glare with them, which is either due to not fitting tightly or poor anti glare quality.

Besvarelse fra Mint Eyewear Company
The customer service is top notch
The customer service is top notch and I love my glasses.

Besvarelse fra Mint Eyewear Company
Good service
Good service.
Although I wish I had a bit more freedom around selecting the colour of the accompanying accessories.
It started off rough as I got the wrong…
It started off rough as I got the wrong glasses, however, it was all rectified - thanks to Rukky.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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