Keith came out to repair our printer. Great service from him although its taken 2 weeks and numerous calls from reporting the fault, I feel this is not something keith has control over.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Michael Sorted my laptop out to connect it to the printer. This has been an ongoing issue for months and Hampshire have been struggling to sort it for me remotely. I am now connected to the printer an... Se mere
Keith came out fixed my printer found the problem straight away and then went on the give the printer a good clean and service back up and running Thank you
Thank you Michael, for coming in to support us with our printer issues. We really appreciate you taking the time to explain the problem clearly and walk several members of our team through how to reso... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
MiD Solutions 4 Documents Ltd. provides Managed Print Services to businesses throughout the country. The team has decades of combined experience providing products and service to businesses and the public sector. Growing out of a giant in the print technology industry, MiD was established as a separate company in 2012, retaining its status a main dealer for Toshiba and Sharp multifunction printers. MiD has access to their entire range of devices, as well as commercial desktops, plotters, large format printers, and digital signage and touchscreens from a range of other suppliers including Epson, HP, Lexmark, NEC, and OKI, offering flexible and tailored solutions for each individual organisation. No matter the size or industry, MiD identifies the appropriate devices and services for each organisation, based on their current and future requirements, taking into consideration key factors, such as: number of employees, amount of available office space, and required features.
Kontaktoplysninger
Storbritannien
- mids4d.co.uk
4,9
Fremragende
565 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 60 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The engineer, Keith was very professional and knowledgeable.
The engineer, Keith was very professional and polite. He was friendly throughout and clearly demonstrated the printer’s features, addressing any questions raised about how to operate specific functions.
1. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Fantastic service provided by Printer Technician Michael
Our experience with Michael was absolutely fantastic! He gave us advance notice of his estimated time of arrival just before the servicing of the printer and arrived at time he stated he would. Upon his arrival, he was very warm and helpful regarding the problems with the printer and was quite personable with ourselves. He outlined to us exactly what the problem was and the subsequent repair was resolved quickly. We highly recommend Michael to any other clients that may be experiencing printer issues.
1. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Micheal is a soft spoken and really…
Micheal is a soft spoken and really nice gentleman. Came in and resolved the colour quality of the printer within a short period and was right in time.
1. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Thank you Michael
Thank you Michael, for coming in to support us with our printer issues. We really appreciate you taking the time to explain the problem clearly and walk several members of our team through how to resolve it. Your support and guidance were greatly appreciated.
30. september 2026
Uopfordret anmeldelse
Besvarelse fra MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Micheal was best
Micheal was best. He sorted out the problems.
Thankyou micheal
28. september 2026
Uopfordret anmeldelse
Besvarelse fra MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Ed was very patient as our install…
Ed was very patient as our install wasnt straight forward, Keith was a great support. Ed made sure everything was installed before leaving site
28. september 2026
Uopfordret anmeldelse
Besvarelse fra MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Reported the issue on Friday
Reported the issue on Friday, visited my Michael the engineer on Monday. Fantastic service. Engineer was amazing and fixed the issues.
28. september 2026
Uopfordret anmeldelse
Besvarelse fra MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael came to fix our printer and was…
Michael came to fix our printer and was friendly and approachable. He did a good job at explaining everything to do with the issue. Thank you for your help
25. september 2026
Uopfordret anmeldelse
Besvarelse fra MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael is a brilliant engineer
Michael is a brilliant engineer, very friendly and knowledgable quick and efficient, would always recommend,
23. september 2026
Uopfordret anmeldelse
Besvarelse fra MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Repair call out
Keith was very friendly and professional and was able to solve the problem quickly and efficiently. thanks
17. september 2026
Uopfordret anmeldelse
Besvarelse fra MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Stephen was great!
Stephen was great at getting us set up!
He was friendly and answered all my questions and went above and beyond to make sure i had everything i needed to work efficiantly!
16. september 2026
Uopfordret anmeldelse
Besvarelse fra MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Keith was very helpful with the…
Keith was very helpful with the installation of our new printer. Job was done swift and efficiently.
15. september 2026
Uopfordret anmeldelse
Besvarelse fra MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Our engineer keith was wonderful
Our engineer keith was wonderful, very thorough, got great support from the office team and the problem was solved. Thank you
11. september 2026
Uopfordret anmeldelse
Besvarelse fra MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Any small or medium size businesses, don't deal with these people
Any small or medium size businesses, please do not use this company. Do not sign a contract that is very difficult to get out of. They add extra costs where possible, hoping you won't notice. If you do notice and query them, you are met with abuse, threatening behaviour and legal action!
The printing charges seem to be plucked out of thin air. They turn up at your office unannounced and are very intimidating. There seems to be no communication between departments. If you upgrade, they don't inform the leasing company, so we ended up paying for two printers, this went on for over 7 months. We had to constantly contact mid solutions and corporate finance, who then started sending us threatening letters, when it wasn't our fault, it was down to mid solutions incompetence.
They then try to pacify you and say you can keep the printer at the end of the leasing term. This is because they don't want the hassle of collecting it and the machine cannot be leased again as it's an old model.
Don't ask them to move the printer for you, we did from a ground floor office to first floor. Cost a ridiculous amount of money. Then the engineer informed them that it took longer than expected, when in fact it was less time. So again this had to be queried as they try to charge you more money. The list goes on and on. Just buy a printer, it will cost less and be a lot less hassle and stress.
24. august 2026
Uopfordret anmeldelse
Besvarelse fra MiD Solutions 4 Documents
Dear Valued Customer.
We are very disappointed to read such a negative review on Trustpilot. MiD Solutions takes all complaints very seriously. I can see you have had contact with our Head of Customer Service who has answered your questions and has explained that we are simply looking for you to stick to the terms in the agreement you signed. MiD Solutions has 1400 customers nationwide; we pride ourselves on a 90% customer retention rate year on year.
Should you wish to discuss the terms of the contract again, please do reach out to me directly – 0161 543 0116.
Thanks,
The MiD Solutions 4 Documents Team
Michael was brilliant
Michael was brilliant, very knowledgable and sorted all issues that we had.
10. september 2026
Uopfordret anmeldelse
Besvarelse fra MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael was lovely
Michael was lovely. Really friendly, chatty & helpful. It was a pleasure to chat to him as he fixed and serviced the printer. Thank you for su h a good professional service.
9. september 2026
Uopfordret anmeldelse
Besvarelse fra MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael came to service our Toshiba…
Michael came to service our Toshiba printer. He knew what he was doing managed to get the printer up and running within a matter of some time. Was very chatty and filled the office with positivity
9. september 2026
Uopfordret anmeldelse
Besvarelse fra MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael had great service
Michael had great service, very friendly, went above and beyond. Thank you! (Adina’s Recruitment RDS Mansfield Ltd)
8. september 2026
Uopfordret anmeldelse
Besvarelse fra MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Keth was so helpful with the…
Keth was so helpful with the installation and he knew what he was doing
7. september 2026
Uopfordret anmeldelse
Besvarelse fra MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Keith was lovely and showed us the…
Keith was lovely and showed us the issue so it did not happen again
7. september 2026
Uopfordret anmeldelse
Besvarelse fra MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.