Michel Germain  Anmeldelser 48

TrustScore 4 ud af 5

3,9

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Absolutely lovely. I enjoy trying the samples that come along with my order. I can't tell you how many compliments I receive when I wear any Michel Germain scent.

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Horrible customer service, I have emailed several times about a issue I had on my Nov 2025 purchase. They have a rewards club but don't honor at I have purchased several bottles of perfumes from them... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ordering was fast and I got it earlier than expected my only problem is it doesn't seem to be as strong as last time I got it. People wd pass me on street and stop and asked name of perfume, this... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I ordered a 6 bottle sampler, which got to my door way faster than I expected. Unfortunately, one of the bottles has broken in shipment. I emailed Michel Germain to report the problem. They emailed me... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Parfumeri

Skrevet af virksomheden

Known internationally for their natural oils, Michel Germain fragrances invite closeness, create allure, and inspire love. Michel Germain is the award-winning and highly-acclaimed perfumer known for creating luxury and sensual fragrances that invoke seduction using gorgeous scents, natural oils. His fragrances encourage intimacy, captivate, and inspire love. This aspect of Michel Germain French perfumes/colognes have catapulted his fragrances to the top of the world of sensual aroma and into a level of sensual fragrance of its very own.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

48 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

I like soft aromas and it's my type of…

I like soft aromas and it's my type of fragrance

4. marts 2025
Michel Germain -logo

Besvarelse fra Michel Germain

Thanks so much for sharing that with us, Jose Iván! We’re so glad to hear you're into soft aromas — they really are such a vibe. ✨ If this fragrance feels like your type, then it sounds like a perfect match already.

Let us know if you ever want help picking out something similar or layering for a little extra magic! 💫

Bedømt til 5 ud af 5 stjerner

The Best Service

The service, cradle to grave was professional, expediante, and transparent. The fragrances that were shipped to my address came in a very protective wrapping and I am overall very pleased with the service I received.

5. marts 2025
Michel Germain -logo

Besvarelse fra Michel Germain

Thank you so much for the kind words, Joel! We’re honestly so happy to hear that everything from start to finish went smoothly and that your fragrances arrived safe and sound. 💛 We always aim to make the experience seamless and thoughtful, so it means a lot to hear your feedback. If you ever need anything else, we’ve got you!

Bedømt til 5 ud af 5 stjerner

5 star purchase

I love this perfume! I was first introduced to it by scentbird and knew I had to have a full bottle. Love it and the samples I received.

4. november 2024
Michel Germain -logo

Besvarelse fra Michel Germain

Aw, we’re so glad to hear you’re loving the perfume, Dequita! 💖 It’s always such a win when you find a scent that just clicks. Thanks for sharing how you discovered it; Scentbird really knows how to put us on to the good stuff! We’re also happy to hear you’re enjoying the samples too. Let us know if you ever need help picking your next fave! ✨

Bedømt til 1 ud af 5 stjerner

broken atomizer

Perfume all smells great, my fav is the blue bow. If you’re a fan- great to have BUT the bottles ares AWFUL quality and the customer service is bad.

I received a bottle with a broken atomizer- I sent photos to customer service and they wanted video footage on top of detailed pics (attached) to show the atomizer was broken.
I ended up using a pair of pliers to anchor the atomizer and fix it so it sprays- but in all honesty I can not recommend this fragrance house or purchasing as it seems I am not the only one who thinks the packaging is insanely cheap.

EDIT- I sent the company photos and they wanted a video, just basically bad customer care. I needed up fixing the bad bottle with pliers myself but lost fragrance. They should have replaced the perfume.

Then they said “sorry if asking for a video was hurtful” in an email- not sure if the person replying is emotionally stable

4. august 2024
Uopfordret anmeldelse
Michel Germain -logo

Besvarelse fra Michel Germain

Hi Cristina, we are very happy to hear that you love the scents you purchased, but sorry that you've had a bad experience with one of the bottles. Please refer to the messages to help us guide you through the steps necessary to have the bottle replaced. Thank you Cristina, we're looking forward to hearing from you soon!

Bedømt til 2 ud af 5 stjerner

Fragrance fell flat and gone in an instant

The delivery was fine, packaging was fine but the fragrance had zero staying power. Like gone in 10 mins. I have inexpensive B&B body spray that lasts longer! I am no stranger to fine fragrances but this one just did not deliver. I was very disappointed.

5. juli 2024
Michel Germain -logo

Besvarelse fra Michel Germain

Hi Adria, thank you so much for voicing your concern. We are sorry to hear you were disappointed with the performance of the fragrance you purchased. At Michel Germain Parfums, we use natural oils in our fragrances, which makes it that sometimes the wearer doesn't smell it on themselves, but that doesn't mean that others don't smell it on you! Also, when a fragrance really suits someone, they don't smell it on themselves while others do. But regardless of that, we want you to always be happy with the fragrances you get from Michel Germain Parfums, so if you're not pleased with its performance, we will take it back! Just write to our customer service at support@michelgermain.com and we will arrange everything with you. Looking forward to hearing from you soon, Adria! Thanks again for sharing your impressions!

Bedømt til 5 ud af 5 stjerner

I ordered the sample pack and love all…

I ordered the sample pack and love all the scents. I had to buy the full size right after.

6. maj 2024
Michel Germain -logo

Besvarelse fra Michel Germain

Hi LWW, we're so happy you love all of our most popular scents in the Discovery Set, and got a big bottle, enjoy!

Bedømt til 5 ud af 5 stjerner

Great Customer Service!

I ordered a 6 bottle sampler, which got to my door way faster than I expected. Unfortunately, one of the bottles has broken in shipment. I emailed Michel Germain to report the problem. They emailed me back immediately apologizing profusely about the broken bottle. They sent me a whole new 6 bottle set without blinking an eye. Also, they didn't ask me to return the other 5 bottles, which were in perfect shape. Super helpful and friendly. BTW, the broken bottle of "Secret" smelled out of this world; can't wait to get the replacement and smell it on my girl! Thanks for the great customer service!

6. maj 2024
Uopfordret anmeldelse
Michel Germain -logo

Besvarelse fra Michel Germain

Hi Michael, thank you for those kind words. It was a real pleasure helping you, and we hope to see you again. Enjoy!

Bedømt til 5 ud af 5 stjerner

Excellent

Excellent product and service

3. april 2024
Michel Germain -logo

Besvarelse fra Michel Germain

Thank you Virginia, we do everything we can, from making the fragrance to the final delivery to the customer, to make this a seamless and enjoyable experience. Enjoy!

Bedømt til 5 ud af 5 stjerner

The perfume is lovely and the customer…

The perfume is lovely and the customer service is bar none outstanding.

3. april 2024
Michel Germain -logo

Besvarelse fra Michel Germain

Awww Tasha, you are too kind, thank you so much. We're really happy you love the perfume, and are looking forward to seeing you again. Enjoy!

Bedømt til 5 ud af 5 stjerner

Wonderful fragrance…

My order was received in a reasonable amount of time. I also can not say enough about the fragrance. I absolutely love it!

3. april 2024
Michel Germain -logo

Besvarelse fra Michel Germain

Hi Tess, we're glad you were happy with the delivery as well as of the fragrance. Enjoy!

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