Michel Germain  Anmeldelser 48

TrustScore 4 ud af 5

3,9

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Absolutely lovely. I enjoy trying the samples that come along with my order. I can't tell you how many compliments I receive when I wear any Michel Germain scent.

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Horrible customer service, I have emailed several times about a issue I had on my Nov 2025 purchase. They have a rewards club but don't honor at I have purchased several bottles of perfumes from them... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ordering was fast and I got it earlier than expected my only problem is it doesn't seem to be as strong as last time I got it. People wd pass me on street and stop and asked name of perfume, this... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I ordered a 6 bottle sampler, which got to my door way faster than I expected. Unfortunately, one of the bottles has broken in shipment. I emailed Michel Germain to report the problem. They emailed me... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Parfumeri

Skrevet af virksomheden

Known internationally for their natural oils, Michel Germain fragrances invite closeness, create allure, and inspire love. Michel Germain is the award-winning and highly-acclaimed perfumer known for creating luxury and sensual fragrances that invoke seduction using gorgeous scents, natural oils. His fragrances encourage intimacy, captivate, and inspire love. This aspect of Michel Germain French perfumes/colognes have catapulted his fragrances to the top of the world of sensual aroma and into a level of sensual fragrance of its very own.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

48 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

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Bedømt til 5 ud af 5 stjerner

It smells really good

A friend has been telling me about this and I was able to try on myself and was pleased with it.

9. marts 2026
Michel Germain -logo

Besvarelse fra Michel Germain

So glad you finally got to try it and had a good experience. 😊 It’s always nice when something you’ve heard about actually lives up to expectations. Hope it continues to work well for you, and thanks for sharing your experience too; it's super helpful for others considering it. 👍

Bedømt til 5 ud af 5 stjerner

Absolutely lovely

Absolutely lovely. I enjoy trying the samples that come along with my order. I can't tell you how many compliments I receive when I wear any Michel Germain scent.

6. marts 2026
Michel Germain -logo

Besvarelse fra Michel Germain

So happy to hear that! 😊✨ It’s amazing that you’re enjoying the samples and getting so many compliments when wearing the scents. That’s exactly the kind of confidence boost fragrance should give. 💐 Thanks for sharing your experience; we truly appreciate it and hope you continue discovering more favorites with every order! 💖

Bedømt til 1 ud af 5 stjerner

Horrible customer service

Horrible customer service, I have emailed several times about a issue I had on my Nov 2025 purchase. They have a rewards club but don't honor at I have purchased several bottles of perfumes from them. NEVER AGAIN

14. november 2025
Uopfordret anmeldelse
Michel Germain -logo

Besvarelse fra Michel Germain

Hi there, Dionne. 🌸 We’re really sorry to hear about your experience. It seems like our last conversation around Nov–Dec 2025 regarding your missing item was successfully resolved, but we haven’t received any new inquiry from you about this issue. Please reach out to us via email so we can look into it right away and make things right. We truly appreciate your support and want to ensure your concerns are addressed! 💖

Bedømt til 1 ud af 5 stjerner

Horrible customer service and product

I reached out to customer service several times and nobody responded that this perfume was the worst I’ve ever had and it made me have a chemical reaction on my skin. Just emailed again today with a screenshot of the previous email that I sent.

4. januar 2026
Michel Germain -logo

Besvarelse fra Michel Germain

Hi Molly 🌸, we’re so sorry to hear about your experience and truly appreciate you sharing your feedback. We haven’t received any inquiry from this email, just your message last year 2024 at molly.b.laird@gmail.com but we’d love to help resolve this. Please reach out anytime at support@michelgermain.com
so we can make things right. Your safety and satisfaction mean so much to us! 💛

Bedømt til 2 ud af 5 stjerner

Ce n'était vraiment pas l'odeur à…

Ce n'était vraiment pas l'odeur à laquelle je m'attendait. Ça sent le parfum de salle de bain de grand-mère. Je croyais sincèrement qu'il aurait une senteur qui se marie bien avec ce même parfum pour homme, mais pas du tout.

4. december 2025
Michel Germain -logo

Besvarelse fra Michel Germain

Merci pour votre avis sincère ! 🌸 Nous comprenons parfaitement que les attentes en matière de parfums puissent être complexes. Nous serions ravis de vous aider à trouver un parfum qui vous plaise vraiment. N'hésitez pas à nous contacter à tout moment à l'adresse support@michelgermain.com avant de publier un avis. Nous sommes toujours là pour vous aider ! 💛

Bedømt til 5 ud af 5 stjerner

Can’t get enough Sugarful!

Love the scents, packaging, speed of shipping, etc. was all fantastic. I have no complaints. I have loved all the perfumes I have come across. The price is perfect too. I will keep collecting the Sugarful line!

7. juli 2025
Bedømt til 5 ud af 5 stjerner

Only perfume I will wear!

I have worn sexual perfumes for close to 20 years. I loved it. I won't wear anything else because it's perfect. I get compliments evertime I wear it. I haven't found anything that compares to sexual perfume.

6. oktober 2025
Bedømt til 5 ud af 5 stjerner

Me encantan sus perfumes

Estoy muy contenta me fascinan sus perfumes

7. juli 2025
Michel Germain -logo

Besvarelse fra Michel Germain

¡Muchísimas gracias por compartirlo con nosotros, Morena! Nos alegra mucho saber que te encantan nuestros perfumes. ✨ Significa mucho saber que te han impresionado tanto. ¡Estamos deseando que sigas disfrutándolos!

Bedømt til 5 ud af 5 stjerner

The customer service was truly amazing…

The customer service was truly amazing from the quick responses to solving my problem honestly the best experience I’ve ever had with any company I’ve purchased from very grateful for the wonderful team at Michel Germain will be a customer for life.

2. juli 2025
Uopfordret anmeldelse
Michel Germain -logo

Besvarelse fra Michel Germain

Aww, thank you so much for your kind words, Nigel! 💖 We're seriously blushing over here. It means the world to us that you had such a great experience, our team truly cares, and hearing this makes all the effort so worth it. We're beyond grateful for your support and can't wait to have you as part of the MG fam for life! ✨

Bedømt til 5 ud af 5 stjerner

Sexual noir and sugarful best ever colognes

Sexual noir and sugarful both by M.G. are the sexiest smelling colognes ive ever had....everyone asks what I got in every time I go out...

4. juni 2025
Michel Germain -logo

Besvarelse fra Michel Germain

Hi, Benny! Omg yesss, we totally get you! Séxūal Noir and Sugarful are such head-turners — you're basically leaving a trail of mystery and compliments wherever you go. 😉 We're so happy to hear you're loving them as much as we do. Thanks for sharing the scent love with us! Let us know if you ever need a restock or a new fave to add to the lineup. 💕

Bedømt til 1 ud af 5 stjerner

DON’T ORDER FROM THEM

I placed an order for the women’s sample set. They in turn emailed me a coupon within minutes so I went back in and ordered some cologne for my husband which came with 3 mens samples of my choice and a set of 3 roll on women’s scents as a special for spending a set amount. Well, I was totally shocked when I got notifications that both orders had been delivered only 6 days later. I go to the mailbox and find that only the samples of the women’s (my first order) has been delivered so I checked the website only to find out that both orders had been assigned the same tracking number so of course, there is no way for me to see what happened to the other order (the more expensive one). I sent them an email and didn’t get a response so a few days later I emailed again and told them the issue and this time I get a response saying, we have a 60 day guarantee so try the scents and if you don’t like them we will refund you. I mean, did you even read the email?? So, I replied and explained again and that I want to try to resolve this with them instead of taking other action. Well, they send an email asking for pictures of what I did receive from order # ( the one I already told them 2 times I did not get) so they can research and try to resolve the problem. So, I messaged yet again and explained what had actually happened and sent a picture of the order along with the number of the one I did receive and the number again for the one I didn’t and the fact that they both have the same tracking for some reason. Well, now the only response I can get is a screenshot of the tracking that says delivered yet there is no other information to show that it was in fact only the first order and that they obviously are not using humans to answer because I can’t see anyone having the inability to understand what I have told them over and over again. Kind of feels like it was on purpose so they could just picket the money from the bigger order! Guess I will have to file a dispute with the bank and will also blast them on social media for ripping people off and the crappy customer service. And why did my package have an individual’s name as the shipper and not Michel Germain?? Also, the women’s samples of perfume smell great but the scent dies very quickly!

25. juni 2025
Uopfordret anmeldelse
Michel Germain -logo

Besvarelse fra Michel Germain

Hi, Katherine! We're really sorry to hear about all the confusion with your order and for any inconvenience this has caused, we totally get how frustrating that must be, especially after you were so excited to receive everything! 😓

Just to let you know, we’ve sent you a follow-up email so we can help get this sorted ASAP. We truly appreciate your patience, and we’re here to make things right. If there's anything else you need in the meantime, don’t hesitate to reach out, we’ve got you!

Bedømt til 5 ud af 5 stjerner

Ordering was fast and I got it earlier…

Ordering was fast and I got it earlier than expected my only problem is it doesn't seem to be as strong as last time I got it. People wd pass me on street and stop and asked name of perfume, this time you hv to put your nose on my neck to smell it, disappointed in that. Why?

5. maj 2025
Michel Germain -logo

Besvarelse fra Michel Germain

Hi Patricia, thanks so much for your feedback! We're really glad to hear your order arrived earlier than expected. 💛 But I'm so sorry to hear that the scent didn’t have the same strength as last time, that can definitely be a letdown, especially when you're used to turning heads!

We haven’t made any changes to the formula, but sometimes things like batch variation, skin chemistry, or even weather can affect how a scent wears. That said, we absolutely want to make this right for you.

How can we help? Would you prefer a replacement, refund, or something else? Just let us know what feels best, and we’ll do our best to sort it out for you asap!

Bedømt til 5 ud af 5 stjerner

One of my favorite perfumers

One of my favorite perfumers, top 3 in fact. I dare you to have a beautiful love affair with at least five or six of the fragrances. I have so many I stopped counting. Michel Germain just understands how to make a woman feel loved, sexy, feminine and of course beautiful. If you have never tried his fragrances you have to. I’m a huge collector of fragrances he’s in my top 3 and I always tell friend's and family to try
MG. Try his sampler sets if you don’t know where to start girls. Ohhh and grab the men’s sampler for your hubby. My husband loves MG too. I got him started with a sampler set and he was sold. He has tons of MG now too.

3. april 2025
Michel Germain -logo

Besvarelse fra Michel Germain

Okayyy we are so here for this love affair with us, Kammi! 💖 Thank you so much for sharing your amazing experience, you’ve got us smiling from ear to ear. It’s clear you’ve found your fragrance soulmate (or soulmates!), and we’re beyond thrilled to be in your top 3, what an honor!

We love that you're spreading the Michel Germain magic with friends and the hubby; that sampler-to-full-size journey is iconic. If you ever need help picking your next scent obsession, we’re always here to help.

Sending you so much love (and a little extra spritz of MG sparkle)!

Bedømt til 5 ud af 5 stjerner

Great

Smell great and lasting

3. april 2025
Michel Germain -logo

Besvarelse fra Michel Germain

Hey Marc,

Ahh, we’re so happy to hear that you're loving the scent! Smelling great and lasting long? That’s what we’re here for. ✨ Thanks a bunch for taking the time to share your thoughts, it truly means a lot!

Let us know if you ever need help picking your next favorite. 💖

Bedømt til 5 ud af 5 stjerner

Exquisite

Super fast delivery. The scent is exquisite for spring time! Wore it yesterday for my 25th wedding anniversary lunch. Perfection 💖

3. april 2025
Michel Germain -logo

Besvarelse fra Michel Germain

Aww, thank you so much for the lovely feedback, Linda! We're so happy to hear it arrived quickly and that the scent was perfect for such a special occasion. 💐 25 years, what a beautiful milestone! Sending you all the love and sparkle for many more years to come. 💖

Bedømt til 5 ud af 5 stjerner

Love this perfume

Love this perfume. I am complemented on the smell almost daily by strangers or attendants at the gas station and family and friends. The bottle is adorable and the amount is perfect for the price point.

5. marts 2025
Michel Germain -logo

Besvarelse fra Michel Germain

Aw, we’re so happy to hear this, Jenny! Thank you for the love. 💖 That scent really is a showstopper, and it sounds like it found the perfect match in you! We’re thrilled it's getting you compliments left and right (even at the gas station—iconic). Appreciate you taking the time to share this sweet feedback!

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