Well made garden table and chairs. Lovely colour. Delivery by DPD was not good, although within the timescale it came in three separate packages over 5 days!! So had to make sure I was at home to... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Although the sideboard it wasn't came exactly the colour I expected for it once It was fixed i'm absolutely in love😉 good quality, nice design and looks more expensive so I'm so happy with my purchas... Se mere
Virksomheden har svaret
Victoria Mansfield went above and beyond to try and contact me in regards to a query made on a product I purchased from your store that still has not arrived. Sorry I couldnt take your call Victoria... Se mere
Virksomheden har svaret
I received a broken lamp stand, obviously broken in transit. I sent an email with accompanying photographs of the damage. Within 24 hours Kelvin Onabanjo from customer complaints was on the phone conf... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
You’re invited to join us! Create the perfect home with MFI.
Kontaktoplysninger
1 Sustainability Way, Farington Moss, Leyland, PR26 6TB, Storbritannien
- info@mfi.co.uk
- mfi.co.uk
4,7
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Item hasn’t arrived
Item hasn’t arrived, I have emailed but no response has been had
16. oktober 2026
Customer Service was excellent
Customer Service was excellent.
Thank you Chris Holding for your knowledge and professionalism
23. oktober 2026
Uopfordret anmeldelse
Chris holding excellent service
Chris holding was Very quick, friendly and resolved order issue and query immediately
23. oktober 2026
Uopfordret anmeldelse
Kelvin Onabanjo Handled my return…
Kelvin Onabanjo Handled my return amazingly
23. oktober 2026
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Victoria Mansfield went above and…
Victoria Mansfield went above and beyond to try and contact me in regards to a query made on a product I purchased from your store that still has not arrived.
Sorry I couldnt take your call Victoria. I was at work.
22. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
We are glad you enjoyed your experience with Victoria who reached out to help with your missing order. We appreciate you taking the time to share this feedback, and we completely understand that you were unable to answer the phone while at work. Our goal is to ensure you receive your purchase.
Kelvin @ MFI
Excellent customer relations.
I received a broken lamp stand, obviously broken in transit. I sent an email with accompanying photographs of the damage. Within 24 hours Kelvin Onabanjo from customer complaints was on the phone confirming a total refund, which was what I requested. He was very polite and professional, outlined what action he was taking, and followed it up with a confirmation email.
21. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Thank you so much for sharing your experience!
It is wonderful to hear that your issue was resolved so quickly and that you received such polite, professional, and efficient support during the process. We always aim to make things right as swiftly as possible when transit mishaps occur.
Your feedback is greatly appreciated, and we look forward to serving you again in the future!
Besvarelse fra MFI
We are absolutely delighted to hear that you found our website so straightforward and simple to use. Our team works incredibly hard to ensure that your online experience is as smooth and hassle-free as possible, so your positive feedback truly means the world to us.
We look forward to welcoming you back to our online store in the near future!
Kelvin @ MFI
Very happy with my choice
Very happy with my choice. I’ve been searching for a new rug for a few days and your selections are much better than others viewed.
22. oktober 2026
Besvarelse fra MFI
Thank you so much for your wonderful review! We are absolutely thrilled to hear that your search was successful and that you found our selection of rugs to be much better than the other options you looked at. It is fantastic to know you are very happy with your choice, and we hope your new rug looks perfect in your home! We truly appreciate you taking the time to share your positive experience with us.
Kelvin @ MFI
Got a problem with your delivery?
30. september 2026
Besvarelse fra MFI
Thank you for your feedback. I can see this order was delivered in September.
Can you please let us know if you have any issues with the order?
Kelvin @ MFI
Kelvin Onabanjo was true to his word…
Kelvin Onabanjo was true to his word and the promised refund was made. Thank you MFI.
21. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Thank you so much for taking the time to share your feedback! We are delighted to hear that Kelvin was true to his word and that your promised refund was processed promptly.
At MFI, we believe in keeping our promises and ensuring our customers are well looked after, even when things don't go entirely to plan. We will be sure to pass your kind words along to Kelvin—he will be thrilled to know he provided you with excellent service!
Thank you again for your support, and we hope to welcome you back in the future.
Victoria @MFI ⭐️
A bit of a hoo-har with payment but…
A bit of a hoo-har with payment but went through in the end
21. oktober 2026
Besvarelse fra MFI
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that you experienced trouble with our payment system, but we are glad the transaction did go through in the end.
We always strive for a smooth and seamless checkout experience, so we take technical hiccups like this very seriously. We would love to look into what went wrong here to prevent it from happening again. If you have a moment, please feel free to reach out to our team at info@mfi.co.uk with your order details so we can investigate this for you.
Thank you for your patience and for completing your order with us.
Victoria @MFI ⭐️
Chris Holding provided a great service…
Chris Holding provided a great service getting an issue rectified.
21. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Thank you for the wonderful feedback! We are so glad to hear that Chris provided great service and was able to get your issue promptly rectified.
We always aim to resolve things smoothly for our customers, and we will be sure to share your kind words with Chris—he will be delighted to hear them! Thank you for your support
Victoria @MFI ⭐️
Live Chat on MFI Website
I used the Live Chat feature for a query about my order for the first time today. It was quick and easy. Chris Holding joined my chat and he was incredibly friendly and helpful. Chris quickly answered my query and gave me options to choose from.
21. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Thank you so much for the fantastic feedback! We are thrilled to hear that your first time using our Live Chat feature was such a quick and easy experience.
Providing helpful and friendly support is exactly what we strive for, and we will be sure to pass your lovely compliments along to Chris. He will be absolutely delighted to know that his helpful options and quick response made your day a little easier!
Thank you for choosing us, and please don't hesitate to jump back on Live Chat if you ever need anything else.
Victoria @MFI ⭐️
very satisfied.
21. oktober 2026
Besvarelse fra MFI
Thank you so much for the review! We are absolutely thrilled to hear that you are very satisfied with your experience. Your support means the world to our team, and we look forward to serving you again in the future!
Victoria @MFI ⭐️
Placing the order was very quick and…
Placing the order was very quick and easy to do but depending on delivery and if all parts are complete, then it will be a full house
21. oktober 2026
Besvarelse fra MFI
Thank you for sharing your feedback! We are delighted to hear that you found our ordering process quick and easy.
We want to make sure you get that "full house" experience, so our team is working hard to ensure your delivery arrives safely and with all components complete. If you need any assistance once your package arrives, please don't hesitate to reach out to us.
We appreciate your business and hope you love your new item!
Victoria @MFI ⭐️
I ordered a sideboard which arrived…
I ordered a sideboard which arrived damaged but the staff that I had the pleasure of dealing with were all very polite and most helpful. They did their utmost to resolve the matter, so I would not hesitate in recommending this company and would definitely order from them again
30. september 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Thank you so much for your review and for highly recommending us! While we are so sorry that your sideboard arrived damaged, we are incredibly glad that our team could step in and turn things around for you.
We take great pride in our customer service, and hearing that our staff were polite, helpful, and did their absolute utmost to resolve the issue means the world to us. Your willingness to order from us again is the best compliment we could receive!
Thank you for your trust and patience, and we look forward to welcoming you back in the future.
Victoria @MFI ⭐️
Great Company
Great Company. The order was delivered the next day which was amazing. I had a slight issue with one of the packages but this was promptly dealt with by Chris Holding. First-class service all round.
21. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Thank you so much for the fantastic review! We are thrilled to hear that you enjoyed our next-day delivery and received first-class service all round.
We always aim to resolve any issues quickly and smoothly, so we will be sure to pass your kind words along to Chris —he will be delighted to know he made such a positive impact on your experience.
Thank you for choosing us, and we look forward to serving you again in the future!
Victoria @MFI ⭐️
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.