We have received excellent customer service from Victoria Mansfield & Kelvin Onabanjo. Thank you both for your prompt responses and how you resolved our query. It seems rare nowadays that something... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered 2 bedding sets from MFI but unfortunately I was informed that one had gone out of stock. Jade Sutton and Chris Holding were incredibly helpful doing all that they could to help amend this... Se mere
Virksomheden har svaret
The sideboard we purchased arrive very quickly. On building we noticed a piece missing so joined the live chat and spoke to Chris Holding and he couldn’t be more helpful. Within 5 mins, we got this so... Se mere
Virksomheden har svaret
Unfortunately had to send my item back as was damaged . I spoke to a lovely Customer Service Adviser Chris Holdings who showed an excellent Customer Service approach and refunded me for my item . T... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
You’re invited to join us! Create the perfect home with MFI.
Kontaktoplysninger
1 Sustainability Way, Farington Moss, Leyland, PR26 6TB, Storbritannien
- info@mfi.co.uk
- mfi.co.uk
4,7
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I collect my order I am Very Very Happy…
I collect my order I am Very Very Happy for the Fast Service and for the item with all my pleasure I give FIVE (5) STAR GRAND THANKS
7. oktober 2026
Besvarelse fra MFI
Good morning,
Thank you for your lovely 5-star Trustpilot review!
I am really happy to see you have had a great experience with us, and your delivery was quick!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Besvarelse fra MFI
Good afternoon,
Thank you for your incredible 5-star Trustpilot review!
I am really happy to see you have had a great experience with us!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Excellent Internet and delivery…
Excellent Internet and delivery experience. Well done !
9. oktober 2026
Besvarelse fra MFI
Good afternoon,
Thank you for your wonderful 5-star Trustpilot review!
I am really happy to see you have had a great experience with us!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Customer service as it should be
The customer service within MFI is a breath of fresh air. No fuss when I had to return an item and the agent who dealt with this for me, Victoria Mansfield, was excellent
8. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Good afternoon,
Thank you for your lovely 5-star Trustpilot review!
I am really glad to see you have had a good experience with us and that Victoria was most helpful in resolving your query.
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Amazing Service
I was helped by Victoria & Jade and they were both super helpful and accommodating.
9. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Good afternoon,
Thank you for your lovely 5-star Trustpilot review!
I am really glad to see you have had a good experience with us and that Victoria and Jade was most helpful in resolving your query.
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Chris @ MFI
Besvarelse fra MFI
Good afternoon,
Thank you for your wonderful 5-star Trustpilot review!
I am really happy to see you have had a great experience with us!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
I ordered a double fitted sheet but it…
I ordered a double fitted sheet but it is too big - perhaps it measures for a continental double. Also the fabric is too slippery.
6. oktober 2026
Besvarelse fra MFI
Good afternoon,
Thank you for your Trustpilot review.
I am sorry to hear you are experiencing issues with your fitted sheet and this does not fit.
All dimensions are provided below the item, so you can review this prior to purchase so you can ensure this fits. In addition, the item is advertised as 'smooth and silky' which would indicate a slight slippery feel to it.
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Changed delivery to help me keep an…
Changed delivery to help me keep an appointment. Easy communication and driver contacted me just before arrival.
6. oktober 2026
Besvarelse fra MFI
Good afternoon,
Thank you for your amazing 5-star Trustpilot review!
I am really happy to see you have had a great experience with us!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Product as described well packaged…
Product as described well packaged placed safely and delivered early.
6. oktober 2026
Besvarelse fra MFI
Good afternoon,
Thank you for your amazing 5-star Trustpilot review!
I am really happy to see you have had a great experience with us!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Good experience …
Good experience from ordering to delivery and a very well made product
6. oktober 2026
Besvarelse fra MFI
Good afternoon,
Thank you for your lovely 5-star Trustpilot review!
I am really happy to see you have had a great experience with us!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Victoria Mansfield - Kind and helpful
Victoria Mansfield was so lovely, and helped me very promptly, whilst being very professional and kind. Thank you for all your help! I will be purchasing from you.
8. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Good afternoon,
Thank you for your wonderful 5-star Trustpilot review!
I am really glad to see you have had a good experience with us and that Victoria was most helpful in resolving your query.
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Excellent, fast service from Customer Services
Excellent, fast, precise service from Victoria Mansfield on the Live Chatfacility. Very knowledgement and helpful
8. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Good afternoon,
Thank you for your lovely 5-star Trustpilot review!
I am really glad to see you have had a good experience with us and that Victoria was most helpful in resolving your query.
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Besvarelse fra MFI
Good afternoon,
Thank you for your lovely 5-star Trustpilot review!
I am really happy to see you have had a great experience with us and that you love your lamps!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Website payment section is clunky
Website payment section is clunky. There was a a discount code offered ‘SAVE10’. But when I went through the payment process there was nowhere to add the code. Annoying.
I continued with the purchase as I was specifically shopping for the product I ordered and it’s out of stock on other sites.
Will think twice before ordering from here again.
8. oktober 2026
Besvarelse fra MFI
Good afternoon,
Thank you for taking your time to leave a Trustpilot review.
I am sorry for the issues you have experienced in applying your discount, but it was lovely to speak with you on the phone and resolve this today.
I have now manually added the discount for you, and you can anticipate reimbursement of the discount in 2-10 working days.
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Delivery was so fast and cushions are…
Delivery was so fast and cushions are the best quality 100% would recommend
5. oktober 2026
Besvarelse fra MFI
Good morning,
Thank you for your wonderful 5-star Trustpilot review!
I am really happy to see you have had a great experience with us, that the delivery was fast and most importantly, that you love your cushions!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Victoria was super helpful
Victoria was super helpful, polite and very attentive to all my needs and extremely helpful to expedite my delivery which was delayed from the courier. Thank you for all your help
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Good morning,
Thank you for your incredible 5-star Trustpilot review!
I am really glad to see you have had a good experience with us and that Victoria was most helpful in resolving your query.
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
I bought a lovely set of chairs that…
I bought a lovely set of chairs that unfortunately had a little piece missing. Victoria Mansfield (from customer service) was super helpful and knowledgeable. Thanks again.
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Good morning,
Thank you for your lovely 5-star Trustpilot review!
I am really glad to see you have had a good experience with us and that Victoria was most helpful in resolving your query.
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Jade Sutton was absolutely lovely
Jade Sutton was absolutely lovely! I've been trying to arrange collection for the damaged item for over a week with no response. Jade resolved this promptly and efficiently
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Good morning,
Thank you for your fantastic 5-star Trustpilot review!
I am really glad to see you have had a good experience with us and that Jade was most helpful in resolving your query.
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Victoria @ MFI
Responsive service
I was pleasantly surprised to receive such good service from MFI today. Jade Sutton was excellent to deal with, prompt, professional and personable! She checked my order and followed up on my enquiry quickly, coming back to me with the answer I needed on my delivery within an hour. What a refreshing change to be dealing with human beings and not faceless bots! Thank you.
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Good morning,
Thank you for your wonderful 5-star Trustpilot review!
I am really glad to see you have had a good experience with us and that Jade was most helpful in resolving your query.
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Victoria @ MFI
Victoria Mansfield provided efficient…
Victoria Mansfield provided efficient and friendly service relating to me refund.
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Good morning,
Thank you for your lovely 5-star Trustpilot review!
I am really glad to see you have had a good experience with us and that Victoria was most helpful in resolving your query.
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.