Meubrasilonline Anmeldelser 21

Pessimoooo! Scam! Vendem produtos que não conseguem entregar e não devolvem o dinheiro!!! Como que ainda estão funcionando? Scam total

1 STAR – DO NOT BUY FROM THIS COMPANY**

I had an absolutely terrible experience with Meu Brasil Online (meubrasilonline.com).

I purchased Noue Glow N from them and paid a significant amount of money, only to receive the wrong product. I notified them immediately and have **written proof that I informed them of their mistake on April 5. It is now May 5, and I am STILL waiting for my money back.

I have had to follow up with them repeatedly, chasing them for a refund that should have been handled promptly. The level of customer service I’ve received has been completely unacceptable—slow, unresponsive, and dismissive.

Unfortunately, after doing more research, I see I’m not alone. Other customers have reported similar issues such as wrong items, delays, and difficulty getting refunds, and some reviews even warn people to “stay away” due to poor service and unresolved refund problems. There are also broader concerns online about the site’s reliability and trustworthiness, with some sources flagging it as low trust or risky.

Do NOT buy from this company. They will take your money, send the wrong products, and fail to correct their mistakes in a timely manner.

Beware. I am extremely unhappy and still waiting for my money.

— Linda Vieira

Don’t recommend.

I had to cancel an order because it wouldn’t arrive in time for when I needed it. The only way to communicate was through WhatsApp, where they confirmed I would receive a refund within 15 days. It’s now been almost two months and I still haven’t received anything.

I’ve followed up multiple times, and each time I’m told they’re “checking with the finance department,” but nothing ever gets resolved. I ultimately had to file a dispute with my bank to try to get my money back.

Very frustrating experience. I would not recommend shopping here.

Horrible experience. Please avoid this company as much as you can. I had a huge problem with customs, had to wait weeks in order to be resolved. When it was finally resolved, the products I ordered was confiscated by customs because per US customs, perishable items are not allowed. Their customer service kept trying to give me a store credit versus refunding my money to the original form of payment. I had to contact my credit card in order to get a partial refund. I will never order from this company again. Not worth all the drama. Horrible experience. Stay way.

A ordem que eu fiz, 📦 Tudo que pedi chegou com precisão e rapidez. 🚀 Atendimento espetacular. ✨

Tudo perfeito e ótimo!!

Esta foi minha segunda compra e, como adquiri vários itens, o pedido foi enviado em dois pacotes separados. Eles levaram aproximadamente 10 dias para despachar a caixa maior, a qual recebi cerca de 5 dias após sua chegada aos EUA. A segunda caixa foi enviada um dia depois da primeira; no entanto, ao chegar aqui, ficou retida na alfândega por algum motivo — que eles se recusaram a revelar quando entrei em contato com a FedEx. Resumindo: após registrar uma reclamação junto à FedEx, eles finalmente liberaram a caixa uma semana depois.
Meu conselho para você é ter um pouco de paciência, pois nem tudo acontece tão rapidamente quanto gostaríamos. A loja é 100% legítima; a equipe nunca deixou de me responder e foi sempre muito educada — mesmo quando eu me mostrei irritado. Se você tem urgência em receber seus itens, talvez seja melhor não comprar, já que se trata de uma compra internacional e você poderá enfrentar os mesmos atrasos que eu tive. No entanto, eu certamente não deixarei de comprar com eles.

Tudo chegou rapido e perfeito. Segunda compra que fiz com eles e recomendo! Preço justo e promoçoes que valeram super a pena

Horrível ! A mais de um mês tentando receber a minha encomenda .

Servizio perfetto, spedizione in Italia in pochissimi giorni, imballaggio accurato e prezzi ottimi. Perfette anche se indicazioni ricevute via mail per evitare problemi e ritardi alla dogana. Consigliatissimo.

Muito responsáveis e pontuais e o serviço de atenção ao cliente excepcional e ainda ganhei um brinde.

Os pedidos são enviados em toda parte do mundo com muita zelo, tudo embalado e de uma super qualidade.

I bought an item for a gift because it said that it would be delivered in 4 days. In four days the item wasn't shipped. I contacted the company to cancel. They said they've canceled, but I never received any confirmation. Once I asked they said it was canceled internally and it would take 10 to 15 business days to send a refund. But, they keep trying to give me an extra US$10 to use as a credit. I should of checked their review before buying from them. I'll do a charge back and report them to BBB in the US and to Procon in Brazil.

Pela atenção sempre que peço algo que não tem no site eles providência! E pela rapidez na entrega! E muito cuidado com cada itens

Graças a Deus minha compra chegou certinha, fiquei com medo por ser a primeira vez, mas a galera me tranquilizou e me auxiliou o tempo todo

PEDIDO #8965
Eu comprei no site Meu Brasil Online no dia 03.11.2025 e até agora meu pedido não chegou. Entrei em contato algumas vezes, mas agora eles não respondem mais.

O pior site pra se comprar , não caia nessa armadilha, minha mãe efetuou uma compra dia 16 de dezembro pro natal e chegou apenas perto do dia 20 de janeiro , quase um mês depois , faltando mercadoria , sem contar que ela já tinha pedido pra cancelar várias vezes , devido ao atraso , além dos preços serem altos.

Stay away from this company!They shipped refrigerated products from Brazil that were seized and discarded by U.S. customs, indicating the shipment did not meet import requirements. And after several complaints, they keep doing the same thing to other customers.

I placed an order with Meu Brasil On-line delivered on 16/08/2025 (total £80) and experienced multiple problems:

1. Products were substituted with cheaper brands without my consent.

2. Some food items had very short expiry dates, making them impractical to consume (e.g., paçoca with only 9 days left).

3. One item I paid for was not delivered (15 mini bolos de rolo – £12.83).

4. The invoice provided does not match some of the products I ordered or received.

I contacted the store multiple times via WhatsApp and email requesting a refund. They promised to resolve the issue but did not follow through, offering store credit instead, which I refused.

I have formally requested a full refund via email with a 3-day deadline. If no action is taken, I will pursue all legal remedies, including chargeback, reporting to Citizens Advice and Trading Standards, and Small Claims Court action.

This experience has been extremely frustrating. I do not recommend purchasing from this store, as their order fulfillment and customer service are unreliable.