Witty Anmeldelser 

Besvarelse fra Witty

For 4 dage siden

We’re sorry to hear that this was your experience.

The subscription price and renewal terms are presented during the checkout process before the purchase is completed. That said, we understand that the subscription was not what you expected.

We have already reviewed your case, cancelled the subscription, and processed a full refund of 459.42 SEK to your original payment method. No further charges will be made.

If you have any remaining questions, please feel free to contact our support team and we’ll be happy to help.

Besvarelse fra Witty

10. sep. 2026

We’re sorry to hear you didn’t find the experience valuable.

We are a paid service, and we’re transparent about that. Pricing is shown before a purchase is completed, so customers can review the cost and decide whether they would like to continue.

We put significant work into developing our assessments, personalized results, cognitive activities and ongoing platform features, and like most online services, we charge for access to them.

We completely understand that the product won’t be the right fit for everyone, but we do want customers to be able to make that decision with clear information about what they are purchasing.

Besvarelse fra Witty

7. sep. 2026

Thank you for sharing your experience. We’re sorry the test and report weren’t what you were looking for.

We’re glad, however, that the subscription terms were clearly presented to you before you made a decision. We believe it’s important that customers can see what they are signing up for, including the renewal price, before choosing whether to continue.

Regarding the report, it is designed to provide an assessment and interpretation of your cognitive performance rather than an answer-by-answer review of the test. We understand that you would have preferred to see exactly which questions you answered correctly, and we appreciate the feedback.

The test itself does take some time to complete, as it needs enough responses to produce a meaningful result. We know that this format won’t appeal to everyone, but for customers interested in understanding and tracking their cognitive performance, we aim to make the experience both useful and engaging.

Thank you again for giving it a try.