You don't send reminders to customers like freedom life cover did, they sent us reminders when our policy is 3weeks away to lapse yet you just send an sms stating it has lapsed with no warning. Freedo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
What made my experience work is that the company is always there and willing to assist and guide through the whole process. I made my profile in 2024 then they told me which debts do I need to pay for... Se mere
I have just received my clearance certificate, thanks to Meerkat for your prompt assistance. At first I was wondering if I would be helped because I was scammed before buy another company. But you del... Se mere
Virksomheden har svaret
From my very first email and telecom with Fadwah she has been helpful, supportive and she actually listens which made me appreciate the service received
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Meerkat is a new generation financial services business committed to making a real difference in the financial lives of our customers, and fast! We offer simple solutions all designed with savings at the heart. We can help you regain control of your debt and get you saving for life's emergencies. Check out our simple solutions and lets get you on your way to financial freedom! You can apply now at www.meerkat.co.za No Paperwork, No Fuss. Debt Management | Credit Life Insurance | Funeral Cover | Savings Plan.
Kontaktoplysninger
203, Pine Park, 7405, Cape Town, Sydafrika
- 0210034535
- info@meerkat.co.za
- meerkat.co.za
4,1
God
474 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lee is absolutely great at his job and…
Lee is absolutely great at his job and Meerkat is lucky to have such a dedicated employee. Honestly makes the experience great.
16. november 2022
Uopfordret anmeldelse
Besvarelse fra Meerkat
Thank you very much for your feedback. We appreciate it.
I never thought i would get out of debt…
I never thought i would get out of debt so easy. When i was told that i will only pay R4700 per month i was so relieved, it felt like a dream. My debt was over R300K but now i consider myself debt free. Thanks Meerkat
9. november 2022
Besvarelse fra Meerkat
Thank you so much for your feedback. We appreciate it and proud to partner on this journey with you!
I have had a long road with Meerkat to…
I have had a long road with Meerkat to get debt free. There was 5 years with no salary increase, family emergencies and the big one Covid that came with salary cuts. Believe it or not I have fallen behind on my monthly payments and I had salary cuts, but Meerkat supported me all the way.
I am debt free today.
Thank you Sharon September for dealing with me, seker jou moeilikste kliënt.
14. november 2022
Uopfordret anmeldelse
Besvarelse fra Meerkat
Thanks for your feedback. We really appreciate it!
Professionalism and advance explanation…
Professionalism and advance explanation from Meerkat was excellent. I really appreciate it honestly.
14. november 2022
Uopfordret anmeldelse
Besvarelse fra Meerkat
Thanks for your feedback!
All my accounts are in arrears
All my accounts are in arrears, transfer between my old debt consillor and you was not done properly
25. august 2022
Besvarelse fra Meerkat
We appreciate your feedback and have escalated internally
Besvarelse fra Meerkat
Thanks for the feedback!
I took a cover with Freedom Life which…
I took a cover with Freedom Life which was taken over by Meerkat. A consultant told me that I had to cancel my cover with Freedom life and take one with Meerkat or my previous cover will go to waste and I will not get my money back. In that cover I had my 2 siblings, mother and uncle covered and was told that they don't cover individuals under 18 years!!? He removed my siblings from the cover and added this cover as if I took a second policy. I was now paying for two different policies which was not supposed to be the case. I've been paying both and this morning, I get a message that my policy has been cancelled!!
7. november 2022
Uopfordret anmeldelse
Besvarelse fra Meerkat
Thank you for your feedback. Please send policy details and cell number to info@meerkat.co.za so we can investigate urgently.
Each and every months it give us update
The company give us update and you can contact anytime to find out anything you want to know
3. november 2022
Besvarelse fra Meerkat
Thanks for your feedback. We really appreciate it.
cancelation and refund
good day. I received a quote on the funeral policy but did not intend to take same out definitely. I have noted that the first payment was debited on the 25. I noted this on the 28 and directly provided an email confirming the cancelation. I have written numerous emails confirming the cancelation of the policy and requesting a refund, but I did not receive any response and/or refund to date hereof.
2. november 2022
Uopfordret anmeldelse
Besvarelse fra Meerkat
Thanks for your feedback. Please can you DM your details to info@meerkat.co.za so we can look into this.
U can't ask me for selfie while I have…
U can't ask me for selfie while I have certified ID copy and also if payment bounce it's very important to let me know not when I'm claiming you telling me about outstanding but u never updated me.
26. oktober 2022
Besvarelse fra Meerkat
Your feedback has been escalated to the team.
I had my policy with freedom life for 5…
I had my policy with freedom life for 5 years, I got a mail from Meerkat to inform me thy are taking over the policy, after 3 months price increase,with a letter and explanation,which made me uncomfortable, so I cancelled by email as well as telephonicly
Debit order are still being done for the 2nd month ,causing unpaid bank charges
2. november 2022
Besvarelse fra Meerkat
We have escalated this internally and will investigate.
Dealing with Sharon is an absolute…
Dealing with Sharon is an absolute pleasure she guides and explains and gives assurity not to be come anxious in these trying times.Thank you
2. november 2022
Uopfordret anmeldelse
Besvarelse fra Meerkat
Thanks so much for the feedback. We really appreciate it!
Helper, a shoulder to cry on, satisfied and a care giver
The official that was helping me gave a positive attitude, she was also hungry to help me more, I was satisfied with the way she was answering the questions I had when I was phoning, thanx to Ms Fadwah hendricks.
1. november 2022
Besvarelse fra Meerkat
Thank you for your feedback! We really appreciate it.
Excellent service from Sharon
Excellent service from Sharon. Thank you so much
11. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Meerkat
Thanks for your feedback. We really appreciate it!
As per email from me, why did you deduct a payment on the 30th of Oct and today. Don't you read your emails
Read your emails
1. november 2022
Uopfordret anmeldelse
Besvarelse fra Meerkat
Your feedback as been escalated to the team.
Always friendly and willing to help
31. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Meerkat
Thank you for the feedback. We really appreciate it.
Lee is encouraging and so helpful and…
Lee is encouraging and so helpful and follows up every time. You can see he loves his job and loves to help people.
31. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Meerkat
Thanks for this feedback! We really appreciate it.
Excellent service helpful and ofcourse…
Excellent service helpful and ofcourse official was helpful
12. oktober 2022
Besvarelse fra Meerkat
Thanks for the feedback. We appreciate it!
The consultant was patient and…
The consultant was patient and explained the debt review process
25. oktober 2022
Besvarelse fra Meerkat
Many thanks for the feedback. We appreciate it.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.