Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
3,8
God
12 anmeldelser
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Andre kiggede også på
Alles sehr gut
Avis Livraison
Excellent service client, produit reçu assez rapidement en bonne état.
The package remains undelivered but I…
The package remains undelivered but I did get a partial refund less the postage costs. I informed them that under EU law they are required to provide a full refund including postage but they refused instead blaming the delivery company and myself for not choosing tracked delivery. Their replies were prompt and courteous but clearly do not take their responsibilities seriously.
I bought nine different spore syringes…
I bought nine different spore syringes from this company, but they never replied to my emails and I haven’t received my package.Which ı have paid them driectly.
Besvarelse fra Medifungi
We are always unhappy when there are these experiences.
We have duly sent you your order 1170 on the 17th November. We have also answered any correspondence you sent us. Please do not misinform people.
When you have not yet received the items, it becomes the responsibility of the shipper.
No tracking was bought for the shipment, so there is no way to check better.
Slow delivery to Ireland
We ordered multiple liquid cultures and small grain spawn bags from the company to Ireland. The shipment was dispatched 1 week after the order was sent, and it took 14 days after dispatching for delivery.
Everything we ordered was included, there were no missing articles. The liquid cultures were packed well and tight.
The 300g grain spawn bag was also well packed, with a filter patch, half colonized.
The small packets (40g) of grain spawn however were not the greatest. They were packed in regular small reusable mechanical seal pouches. Very clearly not airtight. Most packets showed little to some mycelium spread, and one packet showed no signs of colonization at all, which seems strange considering it was on route for two weeks.
Customer support was responsive and cordial, though somewhat dismissive with our concerns.
Quality of all products remains to be seen. After testing could potentially change retaing to +/- 1 star.
Overall couldn't recommend to other buyers in Ireland at the moment, mostly because of the delivery time.
Besvarelse fra Medifungi
Thank you for your feedback.
As already explained in an email reply, when we ship grain spawn, from experience, for the best results to our clients, we follow these:
1. None of the grain spawn versions are airtight. The 500g and 300g come with filter patches for air exchange during transport
2. The 40g versions are sold as samples - as indicated very clearly when they are bought because we know that they become more sensitive during transport. They are not supposed to be airtight, again to allow for some air exchange, but probably the most airtight from all the other versions. This is noticeable because the mycellium tends to grow towards the bag opening during transit. Photos of the product showing how they are packed are displayed clearly before purchase.
3. We normally also prefer to send grain spawn not totally colonized - the point is to let it grow more during transport, arriving better at our clients. The solution is to leave the bag in a dark dry place for 3 to 4 days extra days.
4. We use the week between ordering and dispatch to innoculate our grains from fresh mycelium every time. Full colonisation could take 2 or even 3 weeks for certain species, which would lengthens dispatch times much more.
5. We did not expect that it takes 14 days to arrive to Ireland. Normally it takes much less. On this level we will seek to be more attentive from our end, but in the end this transit time is not in our control.
We are always looking for giving our clients the best of service. The points raised above are not dismissive at all, but are technical facts which have worked on many a occasion especially for transit purposes.
Still, we appreciate this feedback.
Je suis très satisfait de ma commande…
Je suis très satisfait de ma commande chez Medifungi .
La livraison s’est très bien passée et jusqu’à présent tout va bien.
J’ai préparé mes premiers sacs de paille avec le mycélium de pleurotes gris et bleus , et j’attends avec impatience les résultats !
Lost package
My national postal service,lost the package,and Medifungi offered,to send me a second order,free of charge.Cusotmer service at it's best.
très bons kits de culture
très bons kits de culture, très bon service client après achat si vous avez des questions. Je suis très satisfait de cette boutique en ligne.
Ottima qualità di inoculazione del…
Ottima qualità di inoculazione del grano rapido e ben sigillato!
Vedremo a primavera il raccolto
Grazie !
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.