First class experience with this company, I’ve have nothing but positive things to say about Jake. From ordering on a Saturday evening to getting told bike was not stocked in colour I wanted o... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My wife bought a Canyon e bike online which, despite much desk research into geometry, simply didn't work for her. After having bought another bike previously from MCRBikes, I asked them for a price t... Se mere
Don’t waste your money, website advertises bikes in stock, you pay £499, and then informed that the bike is out of stock, via a badly worded email. When you then attempt to contact the company to requ... Se mere
Virksomheden har svaret
Great company to deal with, they let me collect the bike as was in the area over deliver which I preferred. Jake’s personal approach is what will make this company stand out from others as he’s really... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We Are The Fastest Growing Bike Shop In The UK For A Reason. Stockist of High-Low End Bicycles Based In Manchester, UK. Free UK Delivery And Warranty Included On All Bike Sales.
Kontaktoplysninger
Manchester, Storbritannien
- 0161 399 0796
- info@mcrbikes.uk
- mcrbikes.uk
4,4
Fremragende
188 anmeldelser
Har besvaret 81 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Pre-owned Cannondale Topstone…
Bought a pre-owned Cannondale Topstone Neo Carbon 3 2022 from MCR Bikes. The whole process was very smooth and everything arrived exactly when promised. Very please with the bike and it's presentation. Would definitely deal with them and top marks to Jake for his help
28. juli 2025
Uopfordret anmeldelse
Customer service brilliant
After a mix up with my order it was sorted as soon as possible and the bike is amazing and in fantastic condition even though its pre owned, speaking to the company the person I spoke to was professional and polite.
28. juli 2025
I purchased a preowned Orange Clockwork…
I purchased a preowned Orange Clockwork bike, the bike has arrived and is immaculate. Looks brand new! Can’t believe the bike I received for the price I paid. 100% would recommend this company to anyone.
28. juli 2025
Uopfordret anmeldelse
Excellent service and very helpful…
Excellent service and very helpful staff would definitely buy of them again
21. juli 2025
Uopfordret anmeldelse
Shambles
Shambles. My order for a pair of shoes was confirmed and to be shipped. Then I get an email saying they are not available across Europe and would I accept a black pair instead of blue. Really?? If I wanted black I would have ordered black. Why advertise stuff they haven't got and why confirm the order?
Zero consideration for the customer and a really silly offer to send a different colour.
Update…they are now chasing me for details even though they themselves sent the email confirming the order and then another stating that the goods were not available…they have their own records! If I do not respond it seems my review will not be taken as genuine… it is. I see no reason to keep responding to them. Looks like an excuse to negate my review. They confirmed the order then said they cannot supply…simple and true. I am not making this up.
7. juli 2025
Uopfordret anmeldelse
Besvarelse fra MCR BIKES
Your order was initially confirmed upon placement, which is standard procedure. Our system then completes a secondary supplier verification, as our inventory operates on a 72-hour rotating stock update cycle across multiple European distributors. In this case, the supplier confirmed shortly after that the specific colour you selected was no longer available.
Rather than cancelling immediately, we contacted you to offer the available alternative colour so you could still receive the same product without further delay. This was intended as a customer-first resolution, providing you with the option to proceed rather than cancelling your order without consultation.
When you declined the alternative, your order was cancelled accordingly. At no point was any product misrepresented or withheld.
Regarding our follow-up communication, we contacted you solely to identify and verify the order so we could respond accurately and transparently to your review. This is standard procedure and ensures factual responses.
Our inventory model allows customers access to a wider range of products sourced across multiple distributors, and in rare cases availability can change between update cycles. We remain committed to clear communication and prompt resolution whenever this occurs.
— Mcrbikes Team
Thank you
Thank you, Jake and MCR Bikes Team, for sorting out the shoe exchange. While there was a bit of back and forth with Cube regarding their returns policy, your commitment to ensuring I received the correct size was excellent. The new shoes fit perfectly, and I appreciate your prompt service throughout the process. I highly recommend MCR Bikes!
25. juni 2025
Uopfordret anmeldelse
Thank you
Got to say, Jake went all out to ensure my experience with MCR went from a negative one to a positive one. Some issues with the bike I bought my son but these issues have been promptly resolved. Great service, thank you Jake 👍
28. juni 2025
Uopfordret anmeldelse
What an easy process
What an easy process, filled in the form late last week. Was emailed and they arranged to collect today as my day off text me 30 minutes before he arrived. He had a quick ride and checked bike over. Money sent whilst we were chatting. If I had another to sell I would use no issues
24. juni 2025
Uopfordret anmeldelse
Fantastic service ,he has a lot of…
Fantastic service ,he has a lot of knowledge and very easy to talk to .Communication is spot .,next bike is definitely coming from Jake.
15. juni 2025
Uopfordret anmeldelse
Great deal for a superb bike
Great deal for a superb bike. Best price around by far. Jake was excellent to deal with and kept me updated daily with the delivery.
Amazing all round. Buy from MCR with confidence.
👍
10. juni 2025
Uopfordret anmeldelse
Great service
Jake, you’re an absolute gem. Thanks for collecting my bike from Birmingham. No messin, no stress. 😎 Job done. Cheers for everything.
14. december 2024
Uopfordret anmeldelse
Great service and a great new bike
Bought a new Trek Marlin. Unfortunately, the front chainset was damaged in transport despite the bike arriving well packaged. MCR bikes agreed to send a new chainset which was fitted by a local mechanic and MCR paid for the fitting. Excellent service and great communication throughout. Bike is perfect now.
6. maj 2025
Uopfordret anmeldelse
Great service and communication.
Great service and communication.
Would highly recommend.
11. april 2025
Great service and advice
Great service from advice, speedy delivery and when I had a question after the delivery great aftersales service!! I know where I will go to buy my next bike!
18. marts 2025
Uopfordret anmeldelse
Get your bike from Mcrbikes!
Had the absolute pleasure of purchasing my Kona Fat Bike from Jake at Mcrbikes.
Although I had to wait a little time for the order to come from the states, Jake was on hand to give information at every stage which was great.
Jake is a great guy and a real pleasure to speak with. Always very informative and it's great to see the enthusiasm he has all round.
I would recommend mcrbikes to anyone interested in getting a bike.
Thanks Jake! Keep up the great work developing the company.
I'll keep my eye out for more of your YT channel videos too!
7. marts 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.