Max Guitar Anmeldelser 907

Gisteren een prachtige Fender Telecaster American Performer gekocht! Enorm goed geholpen met deskundig advies en een goede uitleg. En ik kreeg, naast goede koffie 😃, alle tijd om verschillende modellen uit te proberen in een speelruimte
zodat ik in alle rust de juiste keuze heb kunnen maken. Fijn personeel met veel kennis, top ervaring. Thanks! Gr. Peter

I am in Mexico and requested a chat on the webpage, for a not very common color and model of guitar they actually had on sale (Atlantic Deluxe Black) gave my email and they contacted me the next day. Max himself answered all of my questions patiently day by day even on weekends about the possibility and price of shipping the guitar to Mexico. He also improved the initial price. The web page (not the new one) did not allow to make the purchase or show the UPS packaging price for my country, so Max got me that info himself.

At first I wanted to pay via pay pal, Max suggested it be with the "friends and family" option, I was a bit hesitant but it is a good idea after all to keep the price low, and Max sounded very trust-able as he shows himself on the YouTube channel as well as Facebook. In the end I opted for international transfer because of card practicality for me.

I made the payment on a Friday night and sent an email letting them know. By monday afternoon Max answered that it was soon to be processed. Other staff checked all the info several times via email, then they sent the guitar a couple days later which arrived to Mexico pretty much the next day via UPS.

Then in Mexico it is another story with UPS service and customs, that part was expensive but nothing to do with Max Guitars, in fact it was a very pleasant surprise that the guitar included the deluxe case (we did not talk about this over the emails) so the expensive customs and slow service of UPS already in Mexico felt less of a bummer.

The guitar strings were cut too short in my opinion, as I was playing a bit with the locking mechanism, they snapped and couldn't put 2 of them back. I would have left 1 cm of extra length just in case, but I was going to re-string anyway, so not a big deal.

The case came with a few picks and a couple of small goodies from Max Guitars too.

Overall very satisfied with the service and the product, would buy and use again. Would like to visit if I ever go to The Hague in Netherlands.

Very nice guitar at good price, good setup, very quick shipping and people ready to help and answer your doubts. Very much recommended

Wow. Zeer kundige advisering, hele prettige begeiding, bijzonder ruim assortiment, fijne sfeer, goede koffie... Wat wil je nog meer….?!

Vandaag een Epiphone J-200 gekocht. Ik werd zeer goed geholpen door Wouter die ook meteen een lekker bak koffie met stroopwafel aanbood. Er werd rustig de tijd genomen en Wouter kwam zelf met nog een J-200 uit het magazijn welke een nog mooiere tekening op de achterkant heeft. De gitaar is ook meteen een beetje gesteld. Goede prijs ook trouwens.
Kortom, een goede zaak met vriendelijk personeel die de tijd voor je nemen. Thanks mannen 👊🏼

i am very satisfied with my purchase, and the way service was provided by max guitar. SOLID!

Fijne service, vriendelijk personeel en mooi geprijsd. 10/10

They do not accept return for new product as B-Stock. And it is not indicated in their policy. Guitar just received, I don't like the tone (not my taste) otherwise the guitar is great but not for me. I asked for a return, and they not accepted. It is not so fear and I will investigate as I don't think the law is respected. I asked them if an exchange is possible in this case and I'm waiting for a feedback.

Relaxed environment to try the guitars before buying. Expert advice. Great attention. Very happy with my new D'Angelico Excel Mini DC

Came in last saturday to check-out some hollowbody guitars. Instantly fell in love with a second hand D’Angelico ex-175 (untill then I did not know of its existence)
Very happy to have visited the store, also great applause for the guitar technician who made it look like new and play/sound like butter 🤩

I bought a custom made guitar, which Max Guitars had in their shop (happy with that) and at the same time I bought an amp (Da Capo Roesner) which appeared to have an annoying rumble. I could not hear that well in their shop because of their ventilation system which makes noise. I phoned immediately when I came home and noticed it. I was very surprised they did not want to pay me back the money and give me a voucher instead! Their policy is very strict when buying in the shop: you don't get a refund even when the product is not 100%. I was told that a rumble was normal but I tried 4 amps after this experience and with only a very light background noise which was not disturbing.
Finally I bought a Schertler through them but I am still disappointed about how they treat their customers.

Buy a beautiful stratocaster custom shop Journeyman blonde E Clapton rare to find currently except at Max Guitar. Friendly negotiation leading to a good price. Great contact with Robbert for a quick sale and delivery.
I highly recommend.

The guys at Maxguitar are super friendly. They know what they are talking about. I like to buy used gear at the shop. They often have interesting stuff. Shipping is usually fast and safe packed. Their amp tech is making a great job! Highly recommended👍

The guitar ,an amazing Gibson Custom Shop es 335 ,arrived so quickly and perfectly packed of course.It was perfectly set up with a super confortable action as I asked for to Max Guitar team who were very efficient ,kind and quick to answer my emails.I would recommend them anytime !

Bestelling liet drie weken op zich wachten. Maar door eerlijk te zeggen waardoor het misging en bij de uiteindelijke levering een leuke attentie mee te sturen heeft Max het superfijn en super netjes afgerond! Bedankt mannen!

From the very first point of contact on the phone on day one until the moment I left the store the day after, with my newly bought guitar in my hands, I got nothing but positive vibes about Max Guitars and its employees. I now realize that when I left the store (note that I had never set foot in it before..) I had shaken hands with four employees, who all in their own particular ways showed that they were the embodiment of what is likely the store’s mission: ‘being a specialty store for guitar players giving them the highest degree of customer satisfaction.’ They had not only prepared the new guitar for me as they had promised the evening before, but they had also put new strings on it for free, let me play the guitar in one of their beautiful soundproof studios to test the electronics, helped me with my Taylor customer registration and promised free maintenance and check-up in three months’ time. The extras I bought were all offered with an attractive discount. The guitar strap had to be adjusted, for which they kindly took the time. All in all, they created a superfriendly and knowledgeable environment to be in, and gave me a true ‘beleving’ (Dutch for ‘fantastic experience’), which was more than worth the one-hour drive! For all of the reasons mentioned above I can warmly recommend this store to anyone :)

I bought a guitar of second hand. They let me know that guitar had a problem in the neck before buying and offered me several solutions. I totally recommend to buy with them. They are really Very proffesional and kind

Polite, helpful and close treatment. Excellent service, attentive and patient. fair deals. excellent quality. fantastic shopping experience! 1000x1000 recommendable

Top quality products, skilled craftspeople, 'we go the extra mile (or two)' customer service. Max Guitar cares about their products and their customers. This personal approach and product knowledge is what you want, when you spend your hard-earned savings.

About the Gibson LP standard 60's... It's gorgeous. After a good set-up it will feel and play great. Love the 'thin' neck. The sound, combined with a Marshall tube amp, is pure rock. Deep, rich and still crisp.

Ik kwam voor een paar knopjes en een draagband voor mijn bas-ukelele. Zeer vriendelijk geholpen, de knopjes zijn er meteen opgezet en ze hebben ook nog even op de bas gespeeld. De basukelele was niet eens daar gekocht! Ze hebben niet eens basukeleles... Meteen ook maar een versterker/luidspreker gekocht. Deze week was kortingweek (wist ik niet), dus overal ging 10% af. Mijn geluksdag!