Matrix Limos Worldwide Anmeldelser 

184
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We miscalculated how long our trip to the airport would take & as a result risked missing our flight. Our driver recognized the problem immediately and drove aggressively, but very safely, to get us... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Last night 12/3, my driver Mohammed was amazing. He was prompt, communicative, helpful and a great driver like all MATRIX drivers. Additionally his upbeat personality lifted my spirits after my 2 hour... Se mere

Bedømt til 5 ud af 5 stjerner

Javits Center to LaGuardia in mid-afternoon went smoothly. Upon arrival at LGA, I was informed that my flight was delayed 12 hrs, 10 min, meaning it was rescheduled to leave early the next morning. Ma... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Matrix was excellent when it came to communication. We received both a text and email to confirm our departure and arrival pickups. Prior to pick up we received a text with our drivers name and licens... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Transportservice

Skrevet af virksomheden

Matrix Limos provides the finest and safest chauffeured transportation.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

184 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(184)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

Great driver

Great driver Maitra. He was on time with clear messages and got us home quickly and safely.

8. maj 2022
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

The importance of the smell of the car…

The importance of the smell of the car should not be overlooked. Mine had 3 factors going against it which made me feel quite sick (even with my mask and window opened a little): 1) body odor, 2) cheap car freshener, and 3) the food the driver decided to open during my ride. Not an easy trip home.
Really unfortunate that your company doesn't emphasize the rider experience.

2. maj 2022
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Wrong plate number and 2 different people

I got two different texts from 2 different people saying they had arrived to pick me up, then the car that arrived had a license plate that did not match the plate number provided in Matrix's email, even though the driver's name did match. Made me consider sending the gentleman on his way and taking a cab to avoid such a sketchy situation. Very disappointed since I have been using Matrix for years.

22. april 2022
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

The driver was supposed to wait for me…

The driver was supposed to wait for me at the lobby of Terminal 4 with a sign with my name but he wasn't. It was a serious problem of communication I have to call Matrix to find out where the driver was. The driver had only two months of working with Matrix and he was not very familiar with the Airport. In addition I was supposed to pay $125 and I ended up paying $151.

18. april 2022
Uopfordret anmeldelse
Matrix Limos Worldwide-logo

Besvarelse fra Matrix Limos Worldwide

Thank you, Gioconda. So sorry to hear about your bad experience. Traveling in itself is hard and even harder when travelling during a busy season, and then to find more hardships after arriving is something to be very upset about. It wasn't due to the drivers' unfamiliarity with the airport but because it was a busy week for travel, airport rush and parking issues delayed the driver in getting to you quicker. However, your initial booking was curbside pickup that is why you were quoted $125, after you called requesting an inside pickup the charges went up (inside pickup & parking fees). Confirmation emails are always sent for initial bookings and when changes are made. We hope you decide to choose Matrix Limos again, and we will make sure you are left with the best experience.

Bedømt til 5 ud af 5 stjerner

I highly recommend Matrix Limo

I highly recommend Matrix Limo. Their cars are clean, drivers are courteous, and their systems are fully automated.

18. april 2022
Uopfordret anmeldelse
Matrix Limos Worldwide-logo

Besvarelse fra Matrix Limos Worldwide

Thank you so much for your recommendation, J. Appreciate your feedback. Looking forward to serving you again.

Bedømt til 5 ud af 5 stjerner

Everything went smoothly

Everything went smoothly, as usual. My driver was prompt, courteous, and helpful with baggage. I will definitely use Matrix again.

7. april 2022
Uopfordret anmeldelse
Matrix Limos Worldwide-logo

Besvarelse fra Matrix Limos Worldwide

Thank you, Joanne. Happy to know that you were taken care of in the best possible manner. Thank you for choosing Matrix Limos.

Bedømt til 5 ud af 5 stjerner

Flight Delayed 12 hours

Javits Center to LaGuardia in mid-afternoon went smoothly. Upon arrival at LGA, I was informed that my flight was delayed 12 hrs, 10 min, meaning it was rescheduled to leave early the next morning. Matrix driver brought me to Yonkers for overnight & arranged to pick me up at 4:30 a.m. to try LGA again. Fantastic service accommodating to my needs in this less-than-ideal situation.

2. april 2022
Uopfordret anmeldelse
Matrix Limos Worldwide-logo

Besvarelse fra Matrix Limos Worldwide

Appreciate your feedback, Rob. Glad to hear that you were served well, and the driver handled the situation according to your need. Thank you for choosing Matrix Limos, looking forward to serving you again.

Bedømt til 5 ud af 5 stjerner

Extremely satisfied customer!

We were extremely satisfied with the service we received from Atou. He was very helpful and gracious. It could not have been a better experience. The car was clean and comfortable.

29. marts 2022
Uopfordret anmeldelse
Matrix Limos Worldwide-logo

Besvarelse fra Matrix Limos Worldwide

Thank you, AJ! So happy to hear that you were served right. Atou is one of our best drivers, and he knows all to well how to serve his customers. Thank you for choosing Matrix Limos.

Bedømt til 5 ud af 5 stjerner

Matrix is the best!

Excellent service, excellent drivers. Highly recommend to all.

23. marts 2022
Uopfordret anmeldelse
Matrix Limos Worldwide-logo

Besvarelse fra Matrix Limos Worldwide

Thank you, Ola. So happy to know that you received the best service. Thank you for choosing Matrix Limos.

Bedømt til 5 ud af 5 stjerner

My husband and I have used Matrix for…

My husband and I have used Matrix for many years and have NEVER been disappointed. The cars are clean, the drivers are friendly, and they know how to get us to our destination regardless of road conditions.

23. marts 2022
Uopfordret anmeldelse
Matrix Limos Worldwide-logo

Besvarelse fra Matrix Limos Worldwide

Thank you, John, appreciate your feedback, we're happy to know that we maintained our status. Thank you for choosing Matrix and your continued business.

Bedømt til 4 ud af 5 stjerner

Matrix was excellent when it came to…

Matrix was excellent when it came to communication. We received both a text and email to confirm our departure and arrival pickups. Prior to pick up we received a text with our drivers name and license plate of the vehicle. When our departure plane was late, the driver texted us where to meet him. When we arrived, it took us only a few minutes to locate him especially in the typical LGA traffic.

19. marts 2022
Uopfordret anmeldelse
Matrix Limos Worldwide-logo

Besvarelse fra Matrix Limos Worldwide

Thank you, Tom, for your wonderful feedback, it's our top priority that our customers are satisfied. We are glad to serve you and hope to serve you again in the near future.

Bedømt til 5 ud af 5 stjerner

Great service

Great service. Very professional and kind.

13. marts 2022
Uopfordret anmeldelse
Matrix Limos Worldwide-logo

Besvarelse fra Matrix Limos Worldwide

Thank you so much Tya, we appreciate your business and looking forward to serving you again.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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