I ordered a full set of dress and undress Craft regalia and then later some new gloves, the orders were due to be dispatched while I was on holiday but they happily agreed to hold the orders back unti... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A little bit of pre event nerves about delivery but needn't have worried! A quick email and I received a prompt phone call to reassure me and my order arrived as promised. Really well packaged to prot... Se mere
Virksomheden har svaret
I recently ordered a Council of Knight Mason full set of Grand Council Regalia, which is not a generally readily available item from regalia suppliers. While communication during the process could ha... Se mere
Virksomheden har svaret
I ordered some P.M Jewels for the lodge and was worried about the centre Icon badge ,i did not need to worry . They are all looking really good and cheaper than the original ones we ordered from anoth... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Masonic Collection Ltd — Supplying Freemasons Worldwide Masonic Collection Ltd is a UK-based specialist retailer dedicated to providing the finest quality Masonic regalia, jewellery, and accessories to Freemasons across the globe. With a deep respect for the traditions and values of Freemasonry, we take pride in offering an extensive range of products crafted to the highest standards. From beautifully embroidered aprons and regalia to ceremonial jewellery and personalised gifts, our collection is designed to meet the needs of every Freemason — whether a newly initiated member or a seasoned lodge officer. Every product in our range reflects our unwavering commitment to quality, craftsmanship, and authenticity. As a registered brand with copyright across our exclusive designs, our customers can shop with confidence knowing they are purchasing genuine, original products. We serve lodges, individual members, and gift buyers worldwide, offering a seamless shopping experience both online and by phone. Our dedicated customer service team is on hand to assist with orders, product enquiries, and bespoke requests, ensuring every customer receives the attentive service they deserve. At Masonic Collection Ltd, we don't just sell regalia — we honour a proud and historic tradition. Whether you are searching for Masonic aprons, lodge regalia, Masonic jewellery, Freemason gifts, or ceremonial accessories, Masonic Collection Ltd is your trusted one-stop destination. We stock regalia for all degrees and orders, including Royal Arch, Mark Master Mason, and beyond. Our products are used by lodges and individual Masons across the UK, USA, Canada, Australia, and worldwide. With fast dispatch, secure packaging, and a reputation built on trust and excellence, we are proud to be one of the most recommended Masonic suppliers online. Order with confidence and experience the Masonic Collection difference.
Kontaktoplysninger
Storbritannien
- masoniccollection.co.uk
10% off on Your first Order
4,7
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 26 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Followed up on my order within 30…
Followed up on my order within 30 minutes to inform of a problem Problem solved very quickly. Caller was polite and professional. Very impressed with impeccable customer service.
19. december 2025
Besvarelse fra Masonic Collection Ltd
Thank you so much for your detailed feedback. We’re delighted to hear that our team followed up so quickly and resolved the issue without delay. Providing prompt, polite, and professional service is something we take great pride in, so it’s wonderful to know this made a positive impression. We truly appreciate your kind words and your support.
I ordered the wrong case
I ordered the wrong case, the swop went very smoothly thanks to the staff. The case, a present was first class.
26. november 2025
Besvarelse fra Masonic Collection Ltd
We’re so glad to hear that the swap went smoothly and that the replacement case met your expectations! It’s always our goal to make the process as easy as possible, especially for gifts. We really appreciate your kind words and are thrilled you’re happy with your purchase.
Great service and quality product
1. december 2025
Besvarelse fra Masonic Collection Ltd
Thank you for your kind words. We’re really pleased to hear you were happy with both the service and the quality of the product. Your feedback is very much appreciated and means a lot to us.
Besvarelse fra Masonic Collection Ltd
We’re delighted to hear that your order arrived on time and exactly as described. Thank you for taking the time to share your feedback, it’s great to know everything met your expectations, and we truly appreciate your support.
Arrived on time pleased with product
17. december 2025
Besvarelse fra Masonic Collection Ltd
We’re really pleased to hear that your order arrived on time and that you’re happy with the product. Your feedback means a lot to us, and we truly appreciate you choosing to shop with us.
Great customer services
Excellent service. Arrived on time and good quality product.
One product was out of stock & customer services emailed me offering an alternative. Great customer service.
15. december 2025
Besvarelse fra Masonic Collection Ltd
We truly appreciate you taking the time to share such positive feedback. We’re delighted to hear that your order arrived on time and that you were pleased with the quality of the product. It’s also great to know that our customer service team was able to assist promptly by offering a suitable alternative when one item was out of stock. Providing clear communication and helpful solutions is very important to us, and your comments mean a great deal to the whole team.
A very efficient service and a great…
A very efficient service and a great product.
15. december 2025
Besvarelse fra Masonic Collection Ltd
A very efficient service and a great product.
Excellent product great service
Excellent product backed up by really good personal service.
20. december 2025
Uopfordret anmeldelse
Besvarelse fra Masonic Collection Ltd
We’re so glad you’re happy with both the product and the service! It means a lot to hear that our personal touch made a difference. We truly appreciate your feedback.
The customer services were great.
25. november 2025
Besvarelse fra Masonic Collection Ltd
We’re delighted to hear that you found our customer services great. Our team always aims to be helpful, responsive, and professional, so it’s wonderful to know this came across. We really appreciate your feedback and look forward to assisting you again in the future.
Besvarelse fra Masonic Collection Ltd
Thank you for your kind words! We’re delighted you were happy with the communication, service, and quality of our products. Your support is greatly appreciated!
Besvarelse fra Masonic Collection Ltd
Thank you for your kind review! We’re really glad to hear you were happy with the prompt service and the quality of the hoods. Your feedback means a lot to us and helps us continue to provide the best experience possible. Thank you for reaching out and support.
Besvarelse fra Masonic Collection Ltd
Thank you for reaching out and support. We’re delighted to hear you were pleased with the great quality of your item and that it was delivered quickly. We truly appreciate your feedback and continued support.
Besvarelse fra Masonic Collection Ltd
Thank you for reaching out and support. We’re pleased to hear that your order was delivered promptly and exactly as promised. We truly appreciate you taking the time to share your feedback.
Exactly as advertised on website
Item was as advertised and reasonable cost
Delivered in time frame detailed
11. december 2025
Besvarelse fra Masonic Collection Ltd
Thank you for reaching out and support. We’re pleased to hear that the item was exactly as advertised, offered at a reasonable cost, and delivered within the stated timeframe. We truly appreciate your feedback and support.
Speedy despatch
10. december 2025
Besvarelse fra Masonic Collection Ltd
Thank you for reaching out and support. We’re pleased to hear that your order was dispatched speedily. We truly appreciate you taking the time to leave your feedback.
Besvarelse fra Masonic Collection Ltd
Thank you for reaching out and support. We’re glad to hear you experienced quick and efficient service. We truly appreciate your feedback.
Excellent service
Excellent service, easy website to navigate. Order delivered within a couple of days. Thank you
9. december 2025
Besvarelse fra Masonic Collection Ltd
Thank you for reaching out and support. We’re delighted to hear you found the website easy to navigate and that your order arrived quickly. We truly appreciate your kind words and custom.
Great store great delivery to Holland…
Great store great delivery to Holland fast and reliable thanks so much fraternally greetings jeffrey
9. december 2025
Besvarelse fra Masonic Collection Ltd
Thank you for reaching out and support. We’re delighted to hear you had a great experience with our store and that delivery to Holland was fast and reliable. Your kind words and fraternal greetings are truly appreciated, Jeffrey.
Besvarelse fra Masonic Collection Ltd
Thank you for reaching out and support. We’re delighted to hear you found the service absolutely awesome and quick. Your feedback is truly appreciated.
Besvarelse fra Masonic Collection Ltd
Thank you for reaching out and support. We’re delighted to hear you’re happy with the products and that the service was fast, with everything exactly as described. We truly appreciate your kind words.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.