I ordered a full set of dress and undress Craft regalia and then later some new gloves, the orders were due to be dispatched while I was on holiday but they happily agreed to hold the orders back unti... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I ordered a full set of dress and undress Craft regalia and then later some new gloves, the orders were due to be dispatched while I was on holiday but they happily agreed to hold the orders back unti... Se mere
Virksomheden har svaret
A little bit of pre event nerves about delivery but needn't have worried! A quick email and I received a prompt phone call to reassure me and my order arrived as promised. Really well packaged to prot... Se mere
Virksomheden har svaret
I recently ordered a Council of Knight Mason full set of Grand Council Regalia, which is not a generally readily available item from regalia suppliers. While communication during the process could ha... Se mere
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I ordered some P.M Jewels for the lodge and was worried about the centre Icon badge ,i did not need to worry . They are all looking really good and cheaper than the original ones we ordered from anoth... Se mere
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Masonic Collection Ltd — Supplying Freemasons Worldwide Masonic Collection Ltd is a UK-based specialist retailer dedicated to providing the finest quality Masonic regalia, jewellery, and accessories to Freemasons across the globe. With a deep respect for the traditions and values of Freemasonry, we take pride in offering an extensive range of products crafted to the highest standards. From beautifully embroidered aprons and regalia to ceremonial jewellery and personalised gifts, our collection is designed to meet the needs of every Freemason — whether a newly initiated member or a seasoned lodge officer. Every product in our range reflects our unwavering commitment to quality, craftsmanship, and authenticity. As a registered brand with copyright across our exclusive designs, our customers can shop with confidence knowing they are purchasing genuine, original products. We serve lodges, individual members, and gift buyers worldwide, offering a seamless shopping experience both online and by phone. Our dedicated customer service team is on hand to assist with orders, product enquiries, and bespoke requests, ensuring every customer receives the attentive service they deserve. At Masonic Collection Ltd, we don't just sell regalia — we honour a proud and historic tradition. Whether you are searching for Masonic aprons, lodge regalia, Masonic jewellery, Freemason gifts, or ceremonial accessories, Masonic Collection Ltd is your trusted one-stop destination. We stock regalia for all degrees and orders, including Royal Arch, Mark Master Mason, and beyond. Our products are used by lodges and individual Masons across the UK, USA, Canada, Australia, and worldwide. With fast dispatch, secure packaging, and a reputation built on trust and excellence, we are proud to be one of the most recommended Masonic suppliers online. Order with confidence and experience the Masonic Collection difference.
Storbritannien
Har besvaret 26 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very happy with the items - excellent quality. The price was good and they came quicker than I expected.

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Excellent service as before…my gloves were of top quality & delivered within 18hours

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good quality and reasonably priced and quick service

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Besvarelse fra Masonic Collection Ltd
A little bit of pre event nerves about delivery but needn't have worried! A quick email and I received a prompt phone call to reassure me and my order arrived as promised. Really well packaged to protect contents and quality of regalia is superb. I would certainly recommend

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I got my package on time and it looks flawless. Great product ans fast service . I recommend it.

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My Jewel eaventually after ordering it on 7th January.
Poor service.
The order process was easy. Furthermore, when I had a query on the progress of the order someone got back to me very quickly.

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The material looked and felt good but one of the straps fell off and the buckle broke, I wasn't impressed

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Great product with an appreciable level of customer focus and care from this company. All in all, a great purchasing experience

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Terrible company and literally no customer service.
No order confirmation sent after ordering, nothing.
Then informed that i haven’t placed an order with them !!
When payment evidence was provided I received an email claiming that they had sent an order confirmed but the date was clearly some days after the order was actually made and paid for.
For a month I sent emails chasing my order, most were sent multiple times before they were eventually replied too.
After a month of waiting and paying extra for 1st class delivery I was Eventually informed that order will be late (I had waited over a month) due to the war in the Middle East.
Not even an apology.
Even the refund was delayed and emails chasing went unanswered.
Absolute disgrace.
My advice is go elsewhere.
I don’t like being lied to, I didn’t like the company or its arrogant representatives.
As a comparison of how things should be done, I ordered what I needed from Essexmason.com. Had the order fulfilled in under a week, not a month !!!
One star is too higher a rating.

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I am delighted with the quality of my purchases. Very good value for bespoke items.

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